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- Tasks: Assist in designing and implementing data delivery mechanisms for clients.
- Company: Join a leading social network focused on innovative payroll solutions.
- Benefits: Enjoy hybrid work options, competitive salary, and a supportive team culture.
- Why this job: Be part of a dynamic team that values customer satisfaction and technical excellence.
- Qualifications: Degree in IT or Computer Science; client-facing experience preferred.
- Other info: Opportunity to work with modern integration technologies and enhance your technical skills.
The predicted salary is between 36000 - 60000 £ per year.
The Integrations Specialist role is a critical customer enabler, responsible for assisting in the design and implementation of data delivery mechanisms. Working directly with customers and internal stakeholders, this role acts as our technical expert providing dedicated technical assistance on the inbound and outbound integration and API technology utilised to get payroll processes up and running.
This is a great hybrid technical and client-facing role, where you will be working in collaboration with the client to manage the end-to-end implementation of their integration options, giving them support and advice on the best solutions and ensuring that data integrity is maintained.
On a typical day, it looks like this:
- You’ll work on the end-to-end delivery of new strategic technology partner integration solutions, including analysis, scoping, technical design, testing, roll-out and documentation.
- Keeping customer experience and satisfaction in mind, you’ll identify change requests for technical development that will improve the integration experience or the service.
- Working with our development team, you’ll liaise to help design and scope enhancements to integration solutions based on Customer and Operations Team feedback.
To be brilliant in this role, you’ll:
- Be a solutions-focused IT professional with experience in a client-facing environment (service desk, applications support).
- Be degree qualified in IT, Computer Science or equivalent technical qualification.
- Have knowledge and experience of supporting HCM applications (Workday) - this would be a great asset, but not essential.
- Have knowledge of modern integration technologies, principles and best practice.
- Have experience of developing process documentation including process flows, user guides and technical requirements.
- Have great customer service skills with the ability to act as a trusted advisor and build great relationships with clients.
Integrations Specialist employer: activpayroll
Contact Detail:
activpayroll Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Integrations Specialist
✨Tip Number 1
Familiarise yourself with integration technologies and APIs relevant to payroll processes. Understanding how these systems work will not only boost your confidence but also allow you to engage more effectively with potential clients during interviews.
✨Tip Number 2
Network with professionals in the field of integrations and HCM applications, especially those who have experience with Workday. Attend industry events or join online forums to build connections that could lead to job opportunities.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully implemented technical solutions or improved customer experiences. Having specific examples ready will demonstrate your problem-solving skills and client-facing abilities.
✨Tip Number 4
Research StudySmarter's current integration projects and customer feedback. Showing that you understand our operations and are genuinely interested in how you can contribute will set you apart from other candidates.
We think you need these skills to ace Integrations Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client-facing roles and technical expertise. Emphasise any experience with integration technologies and HCM applications, particularly Workday, as this will make you stand out.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about the Integrations Specialist role. Discuss your problem-solving skills and how you've successfully managed client relationships in the past. Be specific about your experience with data delivery mechanisms and integration solutions.
Showcase Technical Skills: Include a section in your application that outlines your technical skills related to integration technologies and API usage. Mention any relevant projects or experiences where you successfully implemented these technologies.
Highlight Customer Service Experience: Since this role requires great customer service skills, provide examples of how you've built strong relationships with clients in previous positions. Use specific metrics or feedback to demonstrate your success in enhancing customer satisfaction.
How to prepare for a job interview at activpayroll
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Integrations Specialist. Familiarise yourself with data delivery mechanisms, API technology, and how they relate to payroll processes. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with integration technologies and HCM applications like Workday. Highlight any relevant projects you've worked on, focusing on your problem-solving abilities and how you’ve contributed to successful integrations in the past.
✨Emphasise Customer Service
Since this role is client-facing, be ready to share examples of how you've provided excellent customer service. Discuss how you’ve built relationships with clients and acted as a trusted advisor, ensuring their needs are met throughout the integration process.
✨Prepare Questions
Have a list of insightful questions ready to ask during the interview. This shows your interest in the role and the company. You might want to inquire about the team dynamics, the types of clients you'll work with, or the challenges they face in integrations.
