At a Glance
- Tasks: Welcome customers, assist with stock, and ensure a fun shopping experience.
- Company: Join Screwfix, a leading retailer known for its supportive and dynamic team culture.
- Benefits: Enjoy competitive pay, 28 days holiday, discounts, and excellent training opportunities.
- Why this job: Be part of a vibrant team, gain valuable skills, and kickstart your career in retail.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Flexible shifts available to support your work-life balance.
The predicted salary is between 20000 - 30000 £ per year.
You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. With the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us!
Opening hours:
- Monday - Friday (7am to 8pm)
- Saturday (7am to 6pm)
- Sunday (9am to 4pm)
Responsibilities:
- Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them.
- Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high.
- Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!
Qualifications:
- Amazing at giving great service, with a positive can-do, no-nonsense approach.
- Prepared to work hard and make the most of our training.
- A great communicator who loves to help people.
- Willing to learn, you don’t need retail experience to succeed.
- Friendly, flexible, reliable, honest and enthusiastic!
What’s in it for me?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme - up to 14% Kingfisher contribution!
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- Excellent training and ongoing development, we’ll also help you be the best you can be.
Retail Assistant employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with Screwfix's product range and services. Understanding what they offer will help you engage with customers effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills in any interactions you have, whether it's during networking events or casual conversations. Being friendly and approachable can make a lasting impression.
✨Tip Number 3
Research the company culture at Screwfix. Knowing their values and how they prioritise teamwork and customer satisfaction will help you align your approach when discussing your fit for the role.
✨Tip Number 4
Be prepared to discuss your flexibility and willingness to learn during any informal chats or interviews. Highlighting your adaptability can set you apart as a strong candidate for the Retail Assistant position.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Screwfix is looking for in a Retail Assistant. Highlight key responsibilities and qualifications that resonate with your skills.
Tailor Your CV: Customise your CV to reflect the qualities mentioned in the job description. Emphasise your customer service skills, communication abilities, and any relevant experience, even if it's not in retail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Screwfix and how you can contribute to their team culture and customer service excellence.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammar errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Screwfix
✨Show Your Customer Service Skills
As a Retail Assistant, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've helped customers in the past or how you would approach a customer needing assistance.
✨Demonstrate Team Spirit
Screwfix values teamwork, so highlight any experiences where you've worked effectively as part of a team. Discuss how you contribute to a positive work environment and support your colleagues.
✨Be Ready to Learn
Since no prior retail experience is necessary, express your willingness to learn and adapt. Mention any relevant training or skills you've acquired that could help you succeed in this role.
✨Emphasise Reliability and Flexibility
Retail hours can vary, so it's important to show that you're flexible and reliable. Talk about your availability and any previous roles where you've demonstrated these qualities.