Account Manager (UK)

Company Description

Taylor & Francis is an Informa business. Informa is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100. Taylor & Francis Group produces high quality, peer reviewed books and journals. We produce unique, trusted content by expert authors, spreading knowledge and promoting discovery globally. We aim to broaden thinking and advance understanding, providing academics and professionals with a platform to share ideas and realise their individual potential.

Our purpose is to foster human progress through knowledge. We strongly believe that this requires us to encourage and examine different ideas and voices, so that any work that meets our exacting levels of quality deserves to be included in our publications. This requires open minds, the opportunity for robust debate, and the courage to defend perspectives that stand up to scrutiny, even if they conflict with our personal beliefs or values. Because that’s the only way to find the best obtainable version of the truth and, ultimately, foster human progress.

Job Description

We are seeking an experienced and results-driven Account Executive with an entrepreneurial mindset to manage new and existing corporate customers, identify opportunities in the market, and expand strategic partnerships to maximize revenue. This is a great opportunity for a successful sales professional looking for a new challenge in a role that combines effective account management and new business development in the EMEA region.

Working within the Corporate Sales team, this position will be responsible for understanding our content portfolio and using that knowledge to develop growth strategies in various corporate markets. You will connect with various decision makers across key market sectors that may include energy, finance, food sciences and technology. You will also be responsible for achieving annual territory sales targets through consultative account management, while maintaining an awareness of changing market conditions and their impact on the business.

What you’ll be doing:

• Drive Sales and Revenue Growth
• Achieve and exceed annual territory sales targets, contributing to the division's overall revenue objectives
• Explore growth opportunities in diverse markets through direct prospect outreach, social media engagement, and in-person networking
• Develop and implement strategic short-, medium-, and long-term business plans to ensure relevance and adaptability in evolving market conditions

Customer Relationship Management

• Conduct regular sales visits to customers across your assigned region, customizing sales documentation and tools to maximize opportunities
• Cultivate strong customer relationships to ensure sustainable, high-level customer satisfaction
• Create and implement innovative strategies to enhance customer experience and outcomes

Sales Planning and Execution

• Plan, schedule, and execute a robust sales strategy across the product portfolio within your specific sales region
• Prepare for, attend, and actively contribute to internal sales meetings and industry events to build strategic awareness
• Liaise with cross-functional departments to enhance T&F's value proposition and service offerings

Reporting and Analytics

• Provide detailed reports on sales progress, customer feedback, and business environment to ensure awareness of micro and macro activities
• Manage accounts and prospects for your territory using CRM and data management tools
• Deliver accurate and timely reports on sales activities, business development initiatives, and industry developments in assigned areas

Qualifications

• 3 - 5 years of successful sales and business development experience
• Publishing or B2B sales experience preferred
• Proficiency in Microsoft Office suite and CRM systems
• Ambitious and proactive mindset with a passion for consultative sales approaches
• Strong customer-centric perspective and ability to work independently
• Excellent analytical, decision-making, and problem-solving skills
• Outstanding oral and written communication skills
• Effective presentation and organizational abilities
• Ability to tailor communication style to diverse audiences
• Willingness to travel as required by the company
• Enthusiasm for continuous learning and adapting to industry trends
• Ability to thrive in a dynamic, fast-paced sales environment

Additional Information

Closing date for applications: 23 July 2025. Applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity. Candidates must have the right to live and work in the United Kingdom. Location: The successful candidate will be able to utilise our balanced working model. We ask that candidates live within a commutable distance of either our UK based offices to ensure that as a balanced worker they can make it to our office locations to collaborate as required. There is an expectation for a minimum of 3 days per week in-person time.

Work/life balance: At Taylor & Francis we care about our colleagues, promoting work-life balance, wellbeing, and flexible working. You will be joining a thriving business, working alongside an exceptional group of people. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about.

Training And Professional Development: We’re passionate about ensuring you have all the tools and resources at your fingertips to reach your short and long-term career goals. We’ll support you in your journey by working together on your own bespoke Taylor & Francis Development Plan, ensuring you have the resources, tools, support and coaching that will get you where you want to be.

Interview process: Once you have submitted your application, we may get in touch with you for an initial screening conversation or ask you to complete a short video interview to enable us to better understand your skills, experience, and motivation. Following this, you will be invited to attend a competency-based interview, either virtually or in person. Typically, we’d then finish the interview process with a final, 2nd stage interview before extending an offer to the successful applicant.

We want all our candidates to shine in our recruitment process. Please let us know if there is anything we can do to ensure you are able to show us your best self. This could include having the application form in a different format, more time for questions, or anything else - please ask us, we are happy to be flexible!

Being 'you' at Taylor and Francis: Here at Taylor & Francis, we know that many times the 'perfect candidate' doesn’t exist, and that people can feel discouraged about applying for a job if they don’t fit all the requirements. We encourage you to apply if you’re excited about working for us and have some of the skills or experience we’re looking for. We believe in the notion that many skills and experiences are transferrable, and you could be just what we need! Taylor & Francis is proud to be an Equal Opportunity Employer. We strongly believe in the value of diversity of people and thought. We strive to foster a supportive and inclusive environment where our colleagues can learn, develop, and succeed, all while feeling comfortable with being their true self.