Senior Account Executive

At Everway (formerly n2y/Texthelp), our goal is to lead the world in Neurotechnology software, helping transform the way we understand and are understood. We’re a global community of over 550 team members spanning seven countries, including the UK, USA, Norway, Denmark, Sweden, Australia, and New Zealand. By understanding and addressing the unique needs of each individual, we’re creating a world where differences are recognized and valued. A world where everyone can thrive.

We can only achieve our goals and continue to grow by having high performing people in our team, people who share our goals and are passionate about our mission. We pride ourselves on our core values that are embedded within our culture. These are to be curious, have courage, and commit fully. Join us at Everway - together, we can unlock the full potential of every mind.

About the role

We are seeking a highly motivated and experienced Account Executive to join our growing Account Management team. As an Account Executive, you will play a pivotal role in driving revenue growth with your assigned accounts. You will be responsible for developing and executing a strategic sales plan, and closing deals with enterprise-level customers. This is a customer centric role that requires a deep understanding of our solutions and a passion for fostering an inclusive working environment.

Location & Working Arrangements:

This is a hybrid role based from our Antrim office, requiring 2 days per week on-site with flexible remote working for the remaining days. We’re looking for candidates who can commit to regular in-person collaboration while enjoying the benefits of flexible working arrangements.

Main Responsibilities

• Develop and implement effective growth strategies for your assigned accounts to meet and exceed sales targets.
• Analyse customer usage data, feedback, and market trends to identify opportunities for account expansion.
• Collaborate with the sales, marketing and product teams to align growth strategies with overall business goals.
• Build and maintain strong relationships with key members of the client account, proactively expanding influence by identifying and nurturing additional stakeholders within the client organisation.
• Conduct regular business reviews alongside the customer success manager with clients to ensure satisfaction and identify opportunities for growth.
• Lead product education webinars and training sessions to drive usage and adoption.
• Provide accurate and timely upsell and cross sell forecasts to senior management.
• Utilise CRM tools and reporting systems to track and analyse account growth performance metrics.
• Utilise the MEDDPICC framework to qualify opportunities within accounts, identifying key stakeholders, decision criteria, and metrics to drive effective engagement and maximise revenue opportunities.
• Present regular reports on growth trends, challenges, and successes.
• Advocate for customer needs and feedback within the organisation.

Measure of Success

• 3+ years of senior sales experience with an emphasis on expanding account upsell and cross selling.
• Proven experience of high level customer service and associated interpersonal skills i.e. negotiation, strategic thinking, empathy, managing both internal and external stakeholders.
• Deep understanding of sales methods such as MEDDPICC or MEDDICC.
• Experience preparing and conducting online presentations for both internal and external stakeholders at enterprise level accounts.
• Third level education focusing on business or related field.
• Experience of SaaS sales strategies and associated metrics.
• Proficiency in customer success technology.
• Proven ability to mentor team members.

Please submit your application on our website by Thursday 10th July 2025.

Join our team and enjoy a competitive salary with bonus opportunities, flexible work schedules, and comprehensive health and wellness benefits. We offer flexible time off plans, career growth through development programs, and a collaborative, innovative culture where your ideas matter. Ready to make an impact? Apply today and be part of a company that invests in your success!

We are committed to providing a Drug-Free Workplace for all employees. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.