Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as a Motor Claims Administrator and manage customer claims efficiently.
- Company: We're a growing accident management company focused on delivering excellent customer service.
- Benefits: Enjoy a Monday to Friday schedule, free on-site parking, and a supportive team environment.
- Why this job: This role offers growth opportunities in a fast-paced, customer-focused setting.
- Qualifications: You need at least 1 year of motor claims handling experience and strong organisational skills.
- Other info: We're looking for confident communicators who can thrive both independently and in a team.
The predicted salary is between 30000 - 42000 £ per year.
A growing accident management company is seeking a confident and organised Motor Claims Administrator to join their expanding team. This is a fantastic opportunity for an experienced claims handler who thrives in a fast-paced, customer-focused environment.
Key Responsibilities:
- Manage front-of-house duties, including meeting and greeting customers
- Handle incoming calls and take down new claims (First Notification of Loss - FNOL)
- Prepare and check vehicle documentation, including check-in and check-out procedures
- Set up and maintain client files, ensuring all correspondence is accurate and up to date
- Liaise with solicitors, insurers, and potential customers
- Recover credit hire invoices and follow up on outstanding payments
- Carry out general administrative tasks, including maintaining office supplies and stationery
- Support management with ad hoc requests and tasks as needed
What We’re Looking For:
- At least 1 year of experience in motor claims handling (essential)
- Strong organisational skills and attention to detail
- Confident communicator, both written and verbal
- Able to manage multiple tasks and prioritise effectively
- Comfortable working independently and as part of a team
- Proficient with standard office software (e.g. Word, Excel, email)
- Driving licence (preferred but not essential)
Monday to Friday schedule
Free on-site parking
Supportive team environment
Opportunity to grow with a fast-moving business
We value professionalism, initiative, and great customer service. Apply now to join our team!
Claims Handler employer: Time Recruitment Solutions Ltd
Contact Detail:
Time Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Familiarise yourself with the specific processes and terminology used in motor claims handling. This will not only boost your confidence during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Being able to articulate your thoughts clearly and confidently will be crucial when dealing with clients and colleagues.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects in previous roles. This will help you stand out as someone who can thrive in a fast-paced environment.
✨Tip Number 4
Network with professionals in the accident management industry. Engaging with others in the field can provide valuable insights and potentially lead to referrals that could enhance your application.
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in motor claims handling. Include specific examples of how you've managed claims, communicated with customers, and handled administrative tasks.
Craft a Compelling Cover Letter: Write a cover letter that showcases your organisational skills and attention to detail. Mention your ability to thrive in fast-paced environments and your commitment to excellent customer service.
Highlight Relevant Skills: In your application, emphasise your proficiency with office software and your communication skills. Provide examples of how you've effectively managed multiple tasks in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your professionalism and attention to detail, which are key for this role.
How to prepare for a job interview at Time Recruitment Solutions Ltd
✨Showcase Your Experience
Make sure to highlight your previous experience in motor claims handling. Be prepared to discuss specific cases you've managed and how you approached them, as this will demonstrate your expertise and confidence in the role.
✨Demonstrate Organisational Skills
Since the job requires strong organisational skills, come prepared with examples of how you've successfully managed multiple tasks in a fast-paced environment. This could include discussing your methods for prioritising tasks or keeping track of important documentation.
✨Communicate Clearly
As a confident communicator, practice articulating your thoughts clearly and concisely. During the interview, ensure you listen actively and respond thoughtfully to questions, showcasing your verbal communication skills.
✨Prepare for Customer-Focused Scenarios
Given the customer-focused nature of the role, think of scenarios where you've provided excellent customer service. Be ready to share these experiences, as they will illustrate your ability to handle customer interactions effectively.
