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For Companies At a Glance
- Tasks: Engage customers, match them with products, and support store operations.
- Company: Join Currys, the UK's leading tech retailer, passionate about amazing technology.
- Benefits: Enjoy flexible hours, competitive pay, bonuses, product discounts, and wellbeing initiatives.
- Why this job: Be part of a supportive team, learn about tech, and make a positive impact.
- Qualifications: No prior tech knowledge needed; just be friendly, eager to learn, and a team player.
- Other info: Flexible shifts available, including weekends, with ongoing training and career development.
8-15 hours per week, with flexibility to work additional hours. £12.21* per hour plus an average bonus per hour of 89p (*rising to £12.51 on successful completion of probation period).
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of caring and committed colleagues. Join us and you’ll work in a great team where you can be yourself and bring your personality. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
As a Retail Sales Colleague you don’t need an in-depth knowledge of tech before you join the team as all our new colleagues attend a two to three day induction either virtually or at our fantastic academy in Fort Dunlop, Birmingham. Here, you’ll gain valuable skills and knowledge to help you sell, serve and support our customers and make amazing happen. From supplier training and demos ahead of launches to testing the latest products, we’ll give you the confidence you need to ensure your recommendations are top notch.
Our Sales Colleagues work flexibly across our opening hours which typically includes Saturdays and Sundays. Our stores are open 7 days a week generally between 9am and 8pm but will vary locally.
Role overview:
- Asking the right questions to match customers with products.
- Making every customer interaction memorable.
- Offering support services like delivery and installation, recycling and ways to pay.
- Contributing towards the overall sales performance of the store.
- Working across different departments and product ranges.
- Supporting with the running of the store by completing operational tasks.
You will need to be:
- Approachable and friendly.
- Keen to learn about the latest technology.
- Comfortable achieving personal sales, service and customer experience targets.
- A strong team player, confident working across all parts of the store and winning as a team.
We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme (for permanent colleagues), you’ll find a host of benefits designed to work for you. They include:
- Monthly performance-related bonus.
- Product discounts on the latest tech.
- A range of wellbeing initiatives.
Join our Retail team and we’ll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life. And where possible, we’ll offer you the flexibility to help fit your work around your other commitments, all with the support of your manager.
Not only can you shape your own future, but you can take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
Sales Colleague employer: Dixons Carphone
Contact Detail:
Dixons Carphone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Colleague
✨Tip Number 1
Familiarise yourself with the latest technology trends and products. Being knowledgeable about popular gadgets and tech can help you engage customers effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family. Role-playing different sales scenarios can boost your confidence and prepare you for making every customer interaction memorable.
✨Tip Number 3
Showcase your teamwork abilities during the interview. Think of examples where you've successfully collaborated with others, as this role emphasises being a strong team player across various departments.
✨Tip Number 4
Be ready to discuss your flexibility in working hours. Since the role requires weekend availability, highlighting your willingness to adapt your schedule can make you a more attractive candidate.
We think you need these skills to ace Sales Colleague
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of a Sales Colleague. Tailor your application to highlight how your skills and experiences align with these expectations.
Show Your Personality: Since the role emphasises being approachable and friendly, make sure your application reflects your personality. Use a conversational tone in your cover letter to convey your enthusiasm for technology and customer service.
Highlight Relevant Experience: Even if you don't have direct experience in retail, mention any customer service roles or teamwork experiences that demonstrate your ability to work well with others and meet targets. This will show that you're a strong team player.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Dixons Carphone
✨Show Your Enthusiasm for Technology
As a Sales Colleague, it's important to demonstrate your passion for technology. Be prepared to discuss your favourite gadgets or recent tech trends, as this will show your potential employer that you're genuinely interested in the products you'll be selling.
✨Emphasise Your Customer Service Skills
Highlight any previous experience you have in customer service roles. Discuss how you’ve made customer interactions memorable and how you approach problem-solving to ensure customer satisfaction. This aligns perfectly with the role's focus on creating great customer experiences.
✨Prepare for Teamwork Questions
Since being a strong team player is crucial for this position, think of examples from your past where you've successfully worked in a team. Be ready to explain how you contribute to group success and support your colleagues.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the team dynamics, training opportunities, or the store's approach to customer service. This shows your interest in the role and helps you assess if it's the right fit for you.
