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- Tasks: Lead a team to ensure top-notch cleanliness and guest satisfaction at our resort.
- Company: Join Butlin's, a fun-filled resort with over 80 years of creating unforgettable experiences.
- Benefits: Enjoy a vibrant work culture, opportunities for growth, and the chance to make guests smile.
- Why this job: Be part of a dynamic team that values fun, teamwork, and exceptional guest experiences.
- Qualifications: Prior leadership experience in hospitality is essential; passion for team development is a must.
- Other info: No two days are the same—embrace a fast-paced environment where your impact matters!
The predicted salary is between 28800 - 43200 £ per year.
Job Description
We’re looking for a passionate leader to join us at ourBognor RegisResort as part of our Accommodation department.
As aCleaning Manager, you will ensure the smooth delivery of your accommodation area, leading the team in promoting the highest operational standards in resort cleanliness and accommodation cleanliness. This role will ensure we are driving our Clean and Fault Free (CAFF) approach to our accommodation and holding team to account to ensure standards are met. You’ll be part of a big team of people who are responsible for providing our guests with an altogether more fun and entertaining holiday.
You should enjoy developing people and be passionate about delivering exceptional experiences to guests by nurturing, training and coaching the team in a fun-filled environment. You will drive standards and have the ability to lead the team to excellence, incorporating all cleaning standards and Butlin’s way of working.
Reporting to the Accommodation Manager, you’ll enjoy the buzz of a busy environment and will drive your team to maintain high levels of hygiene and cleanliness. You’ll have the ability to drive consistent brand standards whilst being guest obsessed and operating efficiently in everything you do.
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You should have a real passion for leading by example and inspiring others to deliver experiences that truly delight our guests. You should be an advocate for your team’s fulfilment at work, ensuring that you are having regular 121's and PDP discussions to support their development and career with Butlin’s.
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About You
Delivering an amazing experience to our guests is the most important part of this role so you should be passionate about every interaction and should seek opportunities to improve this wherever possible.
About Butlin's
Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you.
There has never been a more exciting time to join Butlin’s!
Cleaning Manager (Hiring Immediately) employer: Butlin's
Contact Detail:
Butlin's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Manager (Hiring Immediately)
✨Tip Number 1
Show your passion for cleanliness and guest satisfaction during the interview. Share specific examples of how you've led teams to achieve high standards in previous roles, especially in hospitality or accommodation settings.
✨Tip Number 2
Familiarize yourself with Butlin's values and culture. Be ready to discuss how you can contribute to creating smiles and a fun environment for both guests and team members.
✨Tip Number 3
Prepare to talk about your experience with KPIs and stock control systems. Highlight any past successes in maximizing margins while maintaining high cleanliness standards.
✨Tip Number 4
Demonstrate your leadership style by discussing how you conduct regular one-on-ones and personal development plans with your team. Show that you genuinely care about their growth and fulfillment at work.
We think you need these skills to ace Cleaning Manager (Hiring Immediately)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and expectations of a Cleaning Manager at Butlin's. Highlight your relevant experience in leading teams and maintaining high cleanliness standards.
Showcase Leadership Skills: In your application, emphasize your prior leadership experience in a hotel or accommodation environment. Provide specific examples of how you have developed and coached team members to achieve operational excellence.
Highlight Guest Experience Focus: Demonstrate your passion for delivering exceptional guest experiences. Share instances where you went above and beyond to enhance guest satisfaction and how you plan to continue this in your role at Butlin's.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the values and culture of Butlin's. Use language that aligns with their focus on fun, teamwork, and guest satisfaction to make your application stand out.
How to prepare for a job interview at Butlin's
✨Show Your Passion for Leadership
Make sure to express your enthusiasm for leading and developing a team. Share specific examples of how you've successfully motivated and coached team members in the past, as this aligns with the role's focus on nurturing talent.
✨Emphasize Guest Experience
Highlight your commitment to delivering exceptional guest experiences. Prepare to discuss how you have previously improved service standards or resolved guest issues, showcasing your guest-obsessed mindset.
✨Demonstrate Your Understanding of Cleanliness Standards
Familiarize yourself with cleanliness and hygiene standards relevant to the hospitality industry. Be ready to discuss how you would implement and uphold these standards within your team to ensure a clean and fault-free environment.
✨Prepare for KPI and Stock Control Discussions
Since the role involves analyzing KPIs and managing stock control, be prepared to talk about your experience with these metrics. Discuss how you've used data to drive efficiency and improve operational performance in previous roles.
