At a Glance
- Tasks: Lead and motivate your team to deliver top-notch service and maintain high standards.
- Company: Join a Top 10 Sunday Times Best Place to Work, where pizza lovers thrive.
- Benefits: Enjoy free food on shift, 50% off when not working, and access to earned wages before payday.
- Why this job: Be part of an inclusive culture that values respect and personal growth in a fun environment.
- Qualifications: Previous management experience in a customer-facing role is essential.
- Other info: We celebrate individuality and welcome everyone; adjustments for interviews are available.
The predicted salary is between 24000 - 36000 £ per year.
Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023.
- Free Food on shift
- 50% off food and drink when you’re not working
- Wagestream gives you access to up to 40% of your earned wages before payday
- Wellbeing Support for you and your family
- Referral Bonus of £400 for referring pizza chefs and £1000 for referring managers
- Pension & Life Assurance
- Learning and Development Opportunities
You will play a crucial role in the management team, guiding your team to achieve goals and deliver memorable service. Wherever you are in your leadership journey, we provide training and support for your next steps.
What you’ll do:
- Perform opening and closing daily management duties
- Help to guide and motivate the team
- Maintain and uphold high standards consistently across quality, safety and food
Who you are:
- Previous management/supervisory experience in customer facing environment
- Proactive approach to achieving goals and driving service excellence
Who we are:
We’ve been around since 1965, bringing pizza to the UK and have grown to a multichannel, international brand. Here you can be yourself. Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs. That’s why we assess each application on the aptitude to do the job and nothing else.
If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.
*Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality.
Supervisor employer: Pizza Express
Contact Detail:
Pizza Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with the company culture and values. Since they pride themselves on inclusivity and respect, showing that you align with these values during your interactions can set you apart.
✨Tip Number 2
Highlight your previous management experience in customer-facing roles. Be ready to share specific examples of how you've motivated teams and achieved service excellence in past positions.
✨Tip Number 3
Prepare to discuss your proactive approach to problem-solving. Think of instances where you've successfully tackled challenges in a supervisory role, as this will demonstrate your capability to drive results.
✨Tip Number 4
Research the latest trends in the hospitality industry, especially related to food safety and quality standards. Being knowledgeable about these topics will show your commitment to maintaining high standards.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous management or supervisory experience in a customer-facing environment. Use specific examples that demonstrate your proactive approach to achieving goals and driving service excellence.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention why you want to work for a brand that values inclusivity and respect, and how your leadership style aligns with their ethos.
Showcase Relevant Skills: In your application, emphasise skills that are crucial for the Supervisor role, such as team motivation, maintaining high standards, and daily management duties. Be specific about how you've successfully applied these skills in past roles.
Prepare for Potential Interview Questions: Think about common interview questions related to team management and service excellence. Prepare answers that reflect your experiences and how they relate to the responsibilities of the Supervisor position.
How to prepare for a job interview at Pizza Express
✨Show Your Leadership Skills
As a Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your previous experience where you successfully guided a team to achieve goals or improved service quality.
✨Understand the Company Culture
Familiarise yourself with the company's values and culture, especially their focus on inclusivity and respect. Be ready to discuss how you can contribute to maintaining this positive environment.
✨Highlight Customer Service Excellence
Since the role is customer-facing, be prepared to talk about your approach to delivering exceptional customer service. Share specific instances where you went above and beyond to ensure customer satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions to ask your interviewer about the team dynamics, training opportunities, and expectations for the Supervisor role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.