Deputy Head of Training

Deputy Head of Training

Newport Full-Time 28000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a high-quality domiciliary care service, ensuring compliance and promoting individual well-being.
  • Company: Join a growing domiciliary care company focused on recovery for individuals with diverse needs.
  • Benefits: Enjoy competitive pay, career progression, funded qualifications, and staff wellbeing initiatives.
  • Why this job: Make a real impact in people's lives while developing your leadership skills in a supportive environment.
  • Qualifications: QCF Level 5 Diploma and 2 years' supervisory experience in care are essential.
  • Other info: Participate in an on-call rota and enjoy additional pay for weekend duties.

The predicted salary is between 28000 - 42000 £ per year.

Deputy Manager – Domiciliary Care Service Newport £35,000 per annum Monday-Friday 9-5

Are you an experienced deputy manager looking for a clear progression path? Brook Street are excited to offer a Deputy Manager role for a growing domiciliary company who provide a recovery-focussed approach, supporting individuals with learning disabilities, mental health needs and substance misuse.

Benefits:

  • Christmas and Birthday rewards.
  • Opportunities for career progression and funded qualifications.
  • Competitive salary and paid annual leave.
  • Pension scheme and staff wellbeing initiatives.
  • Supportive leadership and professional development culture.

The Role:

You will support the Registered Manager in the leadership and delivery of a high-quality domiciliary care service that promotes dignity, independence, and individual well-being. The Deputy Manager will ensure compliance with CIW standards while promoting a culture of empowerment, accountability, and continuous improvement.

Key Responsibilities:

  • Support the Registered Manager in day-to-day operations across seven sites in Newport.
  • Oversee the creation and review of person-centred care and support plans aligned with individual outcomes.
  • Ensure individual risk assessments are in place, up to date, and proportionate to the needs and circumstances of each person supported.
  • Contribute to regulatory inspections, audits, and internal quality assurance processes.

Person-Centred Support:

  • Promote rights-based, outcome-focused care in accordance with the Social Services and Well-being (Wales) Act 2014.
  • Ensure each individual’s voice and preferences are reflected in their support and planning.
  • Ensure compliance with the Welsh Language Standards and actively promote the Active Offer.

Leadership and Staff Supervision:

  • Line manage and support senior support workers and support workers.
  • Lead recruitment, induction, training, and ongoing professional development.
  • Conduct regular supervision and appraisals, fostering a culture of learning and high performance.

Quality Assurance & Governance:

  • Support the Registered Manager with preparation of Quality-of-Care Reviews and service improvement plans.
  • Maintain accurate records of care delivery, incidents, complaints, audits, and regulatory reporting.
  • Monitor the implementation of care plans and individual risk assessments, ensuring they are regularly reviewed and acted upon appropriately.

Safeguarding and Risk Management:

  • Actively identify and respond to safeguarding concerns in line with All Wales Safeguarding Procedures.
  • Ensure robust individual risk assessments are carried out and regularly updated for service users and staff safety.
  • Promote a safe and responsive environment for both service users and staff.

External Liaison and Partnership:

  • Maintain effective relationships with families, healthcare professionals, commissioners, and external agencies.
  • Represent the service in multidisciplinary meetings and care reviews.

On-Call Duties:

  • Participate in an on-call rota providing out-of-hours support and emergency leadership.
  • Rota basis shared between Manager, Deputy and Senior. Additional pay for weekend on call and hourly rate if called in.
  • Coordinate cover in event of absence and step in to cover shift as a last resort.

Qualifications & Experience:

  • Essential: QCF Level 5 Diploma in Leadership for Health and Social Care Services.
  • Minimum of 2 years’ experience in a supervisory or management role in domiciliary or community-based care.
  • Strong knowledge of care regulations, including CIW standards, safeguarding, and person-centred planning.
  • Proven ability to manage teams, oversee care delivery, and handle complex situations effectively.
  • Desirable: Additional training in Positive Behaviour Support (PBS), trauma-informed care, or mental health.
  • Understanding of outcome-based commissioning and Active Support.
  • Full UK driving licence and access to a vehicle.

Key Values:

  • Respect: Upholding dignity, rights, and choices of every individual.
  • Empowerment: Supporting people to make their own decisions and live as independently as possible.
  • Compassion: Delivering care with kindness, patience, and empathy.
  • Integrity: Acting with honesty, transparency, and accountability.
  • Inclusion: Valuing diversity and promoting equality in all aspects of care and leadership.
  • Collaboration: Working openly and effectively with teams, service users, families, and professionals.
  • Commitment to Excellence: Striving for continuous improvement in quality of care and professional development.

Apply online or call Hannah on 02920224577

Deputy Head of Training employer: Brook Street Social Care

As a Deputy Head of Training at our growing domiciliary care service in Newport, you will be part of a supportive and empowering work culture that prioritises professional development and career progression. With competitive salaries, generous benefits including Christmas and birthday rewards, and a commitment to staff wellbeing, we foster an environment where you can thrive while making a meaningful impact on the lives of individuals with learning disabilities and mental health needs.
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Contact Detail:

Brook Street Social Care Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy Head of Training

✨Tip Number 1

Familiarise yourself with the Social Services and Well-being (Wales) Act 2014, as well as CIW standards. Understanding these regulations will not only help you in interviews but also demonstrate your commitment to compliance and quality care.

✨Tip Number 2

Highlight your experience in managing teams and overseeing care delivery. Be prepared to discuss specific examples of how you've successfully led a team or improved care services in your previous roles.

✨Tip Number 3

Showcase your knowledge of person-centred planning and risk assessments. Prepare to explain how you have implemented these practices in past positions to enhance individual outcomes for service users.

✨Tip Number 4

Network with professionals in the domiciliary care sector. Engaging with others in the field can provide insights into the role and may even lead to referrals or recommendations when applying for the Deputy Head of Training position.

We think you need these skills to ace Deputy Head of Training

Leadership Skills
Team Management
Person-Centred Care Planning
Knowledge of CIW Standards
Risk Assessment and Management
Safeguarding Procedures
Quality Assurance
Effective Communication
Training and Development
Regulatory Compliance
Problem-Solving Skills
Empathy and Compassion
Collaboration and Partnership Building
Time Management
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in domiciliary care and management. Emphasise your supervisory roles and any specific achievements that align with the responsibilities of the Deputy Head of Training position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting individuals with learning disabilities and mental health needs. Mention how your values align with those of the company, particularly around empowerment and compassion.

Highlight Relevant Qualifications: Clearly state your QCF Level 5 Diploma in Leadership for Health and Social Care Services and any additional training you have completed. This will demonstrate your commitment to professional development and compliance with care regulations.

Showcase Leadership Skills: In your application, provide examples of how you have successfully managed teams and improved care delivery in previous roles. Highlight your experience with training and developing staff, as this is crucial for the Deputy Manager role.

How to prepare for a job interview at Brook Street Social Care

✨Understand the Role Thoroughly

Before the interview, make sure you have a solid understanding of the Deputy Manager role and its responsibilities. Familiarise yourself with the key aspects of domiciliary care, CIW standards, and person-centred planning to demonstrate your knowledge and commitment.

✨Showcase Your Leadership Skills

As a Deputy Manager, you'll be expected to lead and support a team. Prepare examples from your past experiences where you've successfully managed teams, conducted training, or handled complex situations. Highlight your ability to foster a culture of learning and high performance.

✨Emphasise Your Commitment to Quality Care

Discuss your understanding of quality assurance processes and how you ensure compliance with care regulations. Be ready to share specific instances where you've contributed to service improvement plans or participated in audits, showcasing your dedication to high-quality care.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might face in the role, such as safeguarding concerns or managing staff performance, and prepare thoughtful responses that reflect your approach to these situations.

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