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- Tasks: Manage Unit4 support tickets and ensure smooth HR and Payroll system operations.
- Company: Join a forward-thinking public sector organisation that values tech and efficiency.
- Benefits: Enjoy a hybrid work model, with options for a 4-day work week and competitive salary.
- Why this job: Be the go-to problem solver in a role that offers real impact and flexibility.
- Qualifications: Experience with Unit4 systems and a knack for explaining tech issues simply.
- Other info: Opportunity to work independently and contribute to meaningful system improvements.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Good Unit4 people are hard to find. So when we come across one, we don’t waste their time.
If you know your way around Unit4 (Agresso / Business World) — not just clicking buttons but actually understanding how the engine runs — then this role might be the right move for you.
You’ll be the person who keeps HR and Payroll systems ticking. Not in a “reset the password” kind of way, but in the sense of real functional support:
- Administering user access.
- Fixing workflows.
- Supporting upgrades.
- Becoming the person everyone goes to when things stop behaving.
The role is predominantly remote, with occasional travel to Widnes as required. You’ll be trusted to work independently, take full ownership of the platform, and focus on making it cleaner, more efficient, and genuinely valuable to the people who depend on it.
And yes — there’s flexibility too. A 4-day work week is available for the right person. Same impact, better balance.
What you’ll actually be doing:
- Managing the Unit4 Business Systems Support Specialist ticket queue. Real issues, not just password resets.
- Carrying out day-to-day admin in Unit4. New users, role changes, access control, consistency checks, the works.
- Helping with system upgrades and rollouts. Not just testing, but the kind of behind-the-scenes work that keeps projects alive.
- Running housekeeping tasks, troubleshooting issues, and acting as the technical conscience of the platform.
- Spotting gaps and helping fill them in processes, documentation, and how the system is actually used.
What you’ll need to do it well:
- Experience as a Unit4 Business Systems Support Specialist, or something close to it.
- Confident working within systems like HR or Payroll.
- You’ve used Agresso / Unit4 ERP / Business World in anger, not just in training.
- You’re comfortable with Microsoft Office, especially Excel.
- You can explain technical issues in plain English, even if you secretly wish people read manuals.
Bonus points if you also have:
- A degree or apprenticeship in IT, Business, or something relevant.
- Experience helping roll out systems or modules.
- A bit of SQL knowledge, or the willingness to learn.
This role is for someone who wants to get stuck into the engine room without being dragged into endless bureaucracy. If you care more about fixing problems, you’ll do well here.
And yes, you’ll be joining a public sector organisation. They invest in tech. They listen. They want systems that work, not just boxes ticked.
Apply now.
Unit4 Business Systems Support Specialist employer: VIQU Limited
Contact Detail:
VIQU Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Unit4 Business Systems Support Specialist
✨Tip Number 1
Familiarise yourself with the latest updates and features of Unit4 (Agresso / Business World). Being knowledgeable about recent changes can help you stand out during discussions and demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with current or former Unit4 Business Systems Support Specialists. Engaging with professionals in the field can provide you with insider insights and tips that could be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've resolved complex issues within HR or Payroll systems. Real-life scenarios will showcase your problem-solving skills and understanding of the platform, making you a more attractive candidate.
✨Tip Number 4
Brush up on your communication skills, especially in explaining technical concepts in simple terms. This is crucial for the role, as you'll need to assist users who may not have a technical background.
We think you need these skills to ace Unit4 Business Systems Support Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Unit4 Business Systems Support Specialist. Familiarise yourself with Unit4 (Agresso / Business World) and how it operates, as this knowledge will be crucial in your application.
Tailor Your CV: Highlight your relevant experience with Unit4 and any similar systems in your CV. Be specific about your roles in managing user access, troubleshooting issues, and supporting system upgrades to demonstrate your capability for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and your passion for problem-solving. Mention specific examples of how you've successfully managed similar tasks in the past, and express your enthusiasm for working in a hybrid environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail, which is essential for a role that involves managing systems and processes.
How to prepare for a job interview at VIQU Limited
✨Show Your Technical Knowledge
Make sure to demonstrate your understanding of Unit4, Agresso, and Business World during the interview. Be prepared to discuss specific functionalities and how you've used them in past roles, as this will show that you’re not just familiar with the system but can also navigate its complexities.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve real-world problems related to HR and Payroll systems. Think about past experiences where you’ve troubleshot issues or improved processes, and be ready to explain your thought process and the outcomes.
✨Communicate Clearly
Since the role involves explaining technical issues in plain English, practice articulating complex concepts simply. This will help you connect with the interviewers and demonstrate your ability to communicate effectively with non-technical stakeholders.
✨Highlight Your Independence and Initiative
The job requires someone who can work independently and take ownership of the platform. Share examples from your previous roles where you took initiative, managed projects, or improved system efficiency without needing constant supervision.
