Key Account Manager - Surgical Medical Device

Full-Time No home office possible

Overview

Our client is looking for a driven and entrepreneurial Key Account Manager to join their dynamic, growth-focused team. The ideal candidate will bring high energy, motivation, and a proactive mindset, thriving in a fast-paced environment where innovation and strategic thinking are key to success.

Their product family is the result of years of experience championing surgeons and listening to their expertise. They deliver unmatched value across a line of products and offer a seamless, personalised experience designed around surgeons\\\’ needs. They are a team of experienced professionals who understand the difference that excellent customer service can make.

What you will do

Build and foster strong KOL and customer relationships within the territory
Work with Chief Surgeons and Surgeons to support usage of the product and other technologies in the OR
Be in the OR and departments to present and demonstrate the product while fostering strong relationships with OR stakeholders
Identify opportunities with new customers and develop tailored solutions dependent upon customer needs
Manage and grow sales within the existing customer base ensuring customer satisfaction is maintained
Ensure a high level of product, therapeutic and competitor knowledge is obtained and maintained
Liaise with stakeholders such as Pharmacists, Purchase Managers and Admin to manage continuous availability of the product within Trusts and Clinics
Comply with local jurisdictions, regulatory, professional and ethical standards
Understand NHS and private sector responsibilities
Conduct regular territory analysis to understand customers, competitor landscape and trends in sales and market share
Complete monthly customer activity and sales reports including detail on the sales pipeline
Ensure time allocation and focus align with the defined company sales strategy
Execute defined UK Key Account strategies at the local account level
Maintain CRM records with up-to-date contact details and activities in a GDPR-compliant manner
Travel available (min 50% to max 80%) and stay overnight if required
Provide tailored training sessions to customers based on identified needs

What you will need

Experience selling into theatres and clinics
Theatre / Surgery environment experience
Working experience in NHS Trusts and supra Trusts
Knowledge of NHS and private sector sales cycle
Strong numerical and analytical skills to evaluate the commercial approach
Strong people skills to develop long-lasting customer relationships
Team player with a strong sense of urgency and accountability
Experience using Microsoft Office suite (Excel, Word, PowerPoint) and Salesforce