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- Tasks: Be the key link between major customers and our wholesale business, ensuring smooth order fulfilment.
- Company: Join a dynamic team in Trowbridge, dedicated to exceptional customer service and operational excellence.
- Benefits: Enjoy a competitive salary, free daily lunch, and on-site parking with no weekend work.
- Why this job: This role offers a chance to develop your skills in account management and make a real impact.
- Qualifications: Previous experience in account management or logistics is essential, along with strong communication skills.
- Other info: Full-time office role, Monday to Friday, with a supportive team environment.
The predicted salary is between 24800 - 34800 £ per year.
Are you a proactive, detail-oriented professional who excels at building strong partnerships and resolving challenges before they escalate? Currently working in partnership with my client in Trowbridge, we are looking for a Key Account Coordinator to be the crucial link between their major customers and their wholesale business. You will ensure smooth, timely, and accurate order fulfilment across the network, maintaining exceptional service through critical path management and KPI tracking.
What You'll Do:
- Primary contact for customers and suppliers throughout the order lifecycle.
- Manage order flow from PO to delivery, proactively resolving issues.
- Lead business reviews and performance check-ins with stakeholders.
- Monitor KPIs and investigate missed targets.
- Support forecasting, capacity alignment, and process improvement.
- Collaborate cross-functionally with planning, logistics, warehouse, and quality control.
What You'll Bring:
- Previous experience in major account management, supply chain, customer/supplier relationship management, or logistics.
- Strong knowledge of KPIs and distribution processes.
- Excellent communication, problem-solving, and stakeholder management skills.
- Ability to analyse performance data and drive continuous improvement.
- Proficiency with standard office technology and ERP systems.
The Details:
This is a full-time office based role, Monday to Friday, 8:30 AM to 5:00 PM, with no weekend work. The company offers some excellent employee benefits, which include a free on-site lunch each day and free on-site parking. Successful candidates will be contacted within 7 working days of their applications. Should you not hear from us within this time, please assume that your application was unsuccessful.
Key Account Coordinator employer: CMD Recruitment
Contact Detail:
CMD Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Coordinator
✨Tip Number 1
Familiarise yourself with the key performance indicators (KPIs) relevant to account management and logistics. Understanding these metrics will not only help you in interviews but also demonstrate your proactive approach to managing customer relationships.
✨Tip Number 2
Network with professionals in the supply chain and logistics sectors. Attend industry events or join online forums to connect with others who can provide insights into the role and potentially refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare examples from your past experiences that showcase your problem-solving skills and ability to manage stakeholder relationships. Being able to articulate these experiences clearly will set you apart during the interview process.
✨Tip Number 4
Research our company culture and values at StudySmarter. Tailoring your conversation to align with our mission and demonstrating how you can contribute to our goals will make a strong impression on the hiring team.
We think you need these skills to ace Key Account Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, supply chain, and customer relationship management. Use specific examples that demonstrate your problem-solving skills and ability to manage KPIs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive approach and detail-oriented nature. Mention how your previous experiences align with the responsibilities of the Key Account Coordinator role and express your enthusiasm for the position.
Highlight Relevant Skills: In your application, emphasise your communication skills, ability to analyse performance data, and experience with ERP systems. These are crucial for the role and will help you stand out.
Follow Up: After submitting your application through our website, consider sending a polite follow-up email after a week. This shows your continued interest in the position and can keep you on their radar.
How to prepare for a job interview at CMD Recruitment
✨Showcase Your Relationship Management Skills
As a Key Account Coordinator, your ability to build strong partnerships is crucial. Be prepared to discuss specific examples of how you've successfully managed customer relationships and resolved issues in the past.
✨Demonstrate Your Problem-Solving Abilities
Highlight your proactive approach to resolving challenges. Think of instances where you identified potential problems before they escalated and explain how you tackled them effectively.
✨Familiarise Yourself with KPIs
Since monitoring KPIs is a key part of the role, brush up on relevant metrics and be ready to discuss how you've used data to drive improvements in previous positions.
✨Prepare for Cross-Functional Collaboration Questions
The role involves working with various teams. Be ready to share experiences where you collaborated with different departments, such as logistics or quality control, to achieve common goals.
