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- Tasks: Lead a passionate team to deliver unforgettable cinema experiences and connect with the local community.
- Company: Join Picturehouse, a vibrant cinema chain dedicated to sharing joy through extraordinary experiences.
- Benefits: Enjoy a £40,000 salary, free cinema tickets, discounts, and a range of exciting perks!
- Why this job: Be part of a creative culture that values inspiration, growth, and community engagement.
- Qualifications: Experience managing teams in customer-facing roles; passion for movies is a plus!
- Other info: No cinema experience needed; we support your career development every step of the way.
The predicted salary is between 32000 - 48000 £ per year.
Location: Exeter
Responsible to: Keith Gehlert - Regional Manager
Responsible for: Cinema Management Team
Salary: £40,000 + discretionary annual bonus
What is the job?
Are you a leader…someone that leads by example, galvanises the spirits of your team and empowers them to deliver an unbeatable customer experience? If so, you could be our next General Manager of the Exeter Picturehouse, working closely with the Regional Manager to deliver the Picturehouse vision & strategy. Our cinemas are community hubs, being places you can eat, meet & greet whilst providing an immersive cinematic experience of joy and happiness. The key to this being a success is having a formidable team of passionate people to run the cinemas and an inspiring leader driving them to deliver unforgettable experiences to our customers.
What do you get?
- £40,000 + discretionary annual bonus
- Free tickets for you and your friends/family + in cinema discounts, with your own Premiere Pass card!
- Picturehouse Cinemas offers a wide variety of benefits; early pay access, all employees are entitled to 28 days holiday per year (pro rata), Virtual GP, savings on restaurants, gyms and high street brands, cash back healthcare plan, eye care scheme and loads more!
- In addition to this we also offer retail incentives and in house competitions where you can win amazing prizes!
What will you be doing?
- You will be working closely with the Regional Manager to communicate and deliver the Picturehouse operations & marketing strategy across your cinema to achieve the highest quality customer experience possible, including connecting with the local community.
- You will be leading a team of people that fulfil a variety of roles from Customer Service Team Members through to Maintenance. This will also include encouraging your team to continue their learning and career development via our internal E-learning portal.
- You will help your teamwork towards key targets & KPIs that are used to improve revenue and cinema operations whilst keeping on top of cinema P&L and aiming to grow EBITDA.
About you
- You will be able to demonstrate previous experience of managing large teams in a retail, hospitality or any other customer facing industry. This includes running the general operations from health & safety to establishing best practices.
- You will be someone who isn’t scared of leading by example, as this is a role where you will be required to be hands on and jump into various roles on the cinema floor on occasion.
- You DON’T need cinema experience but having a passion for movies, the world of entertainment and the arts will go a long way!
- You will have experience overseeing onsite events and understand how to connect with the local community to market these initiatives.
- You will be a great fit if our values resonate with you: We Create, We Perform, We Inspire.
Who are Picturehouse?
Working at Picturehouse…just a whole load of cinemas, right? Wrong! Picturehouse Cinemas is so much more than screens and popcorn! As part of the Regal Cineworld Group, we are cinemas in the heart of neighbourhoods, ingraining ourselves within local communities as social hubs; dedicated to 'sharing joy through extraordinary experiences'. Each of our architecturally unique venues are places to eat, meet and relax, supplemented with a wide variety of productions ranging from live streamed Opera through to immersive showings of the big blockbusters, plus the best of cinema from around the world and more. With an office in Leicester Square, London and cinemas countrywide we have a variety of roles that see our people working on either a hybrid or field based/remote basis. One thing we pride ourselves on at the Regal Cineworld Group is our people and being able to support our people to pursue the career paths they want within the Picturehouse brand. We help YOU grow.
Do you feel like you don’t have all the experience listed but would love to explore a career at Picturehouse? We understand that confidence gaps and imposter syndrome can get in the way of meeting incredible candidates, and we wouldn’t want this to prevent us from meeting you.
General Manager - Exeter employer: Cineworld Cinemas
Contact Detail:
Cineworld Cinemas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Exeter
✨Tip Number 1
Familiarise yourself with the Picturehouse brand and its values. Understanding 'We Create, We Perform, We Inspire' will help you align your leadership style with their mission, making you a more attractive candidate.
✨Tip Number 2
Network within the local community in Exeter. Attend events or engage with local businesses to demonstrate your commitment to community engagement, which is crucial for the General Manager role.
✨Tip Number 3
Showcase your hands-on leadership approach. Be prepared to discuss specific examples where you've led teams effectively in customer-facing roles, as this will resonate well with the hiring team.
✨Tip Number 4
Research the latest trends in cinema and entertainment. Being knowledgeable about current industry developments can set you apart and show your passion for the role and the arts.
We think you need these skills to ace General Manager - Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing large teams, particularly in customer-facing roles. Emphasise any leadership positions you've held and how you’ve contributed to team success.
Craft a Compelling Cover Letter: In your cover letter, express your passion for cinema and the arts. Discuss how your values align with those of Picturehouse, specifically 'We Create, We Perform, We Inspire'. Use specific examples from your past experiences to illustrate your leadership style.
Showcase Community Engagement: Mention any previous experience you have in connecting with local communities or overseeing events. This is crucial for the role, so provide concrete examples of how you’ve successfully engaged with customers in past positions.
Highlight Your Hands-On Approach: Since the role requires a hands-on leader, describe situations where you’ve led by example on the floor. Share anecdotes that demonstrate your ability to jump into various roles and support your team directly.
How to prepare for a job interview at Cineworld Cinemas
✨Show Your Leadership Skills
As a General Manager, you'll need to demonstrate your ability to lead and inspire a team. Share specific examples from your past experiences where you successfully managed a large team, highlighting how you motivated them to achieve their goals.
✨Connect with the Community
Since this role involves engaging with the local community, prepare to discuss any previous experience you have in community outreach or event management. Think of ways you can connect Picturehouse with the local audience and share your ideas during the interview.
✨Emphasise Your Customer Service Focus
Picturehouse values an unbeatable customer experience. Be ready to talk about how you've previously improved customer satisfaction in your roles. Use metrics or feedback to illustrate your impact on customer service.
✨Align with Company Values
Familiarise yourself with Picturehouse's values: We Create, We Perform, We Inspire. During the interview, express how these values resonate with you and provide examples of how you've embodied similar principles in your career.
