Brand Ambassador Community Manager
Brand Ambassador Community Manager

Brand Ambassador Community Manager

Full-Time 28800 - 42000 £ / year (est.) Home office (partial)
L

At a Glance

  • Tasks: Lead Muc-Off’s Brand Ambassador programme, engaging and managing relationships with key influencers.
  • Company: Muc-Off is a leading brand in bicycle and motorcycle care, known for innovation and growth.
  • Benefits: Enjoy hybrid working, 33 days holiday, competitive salary, and great staff discounts.
  • Why this job: Join a dynamic team, shape brand stories, and make a real impact in the cycling community.
  • Qualifications: Bachelor’s degree in marketing and 2-3 years of ambassador marketing experience required.
  • Other info: Flexible hours, chill-out areas, and a vibrant office culture focused on cycling and fitness.

The predicted salary is between 28800 - 42000 £ per year.

Muc-Off was established in 1994, and since then we have experienced strong global growth in the bicycle and motorcycle markets. Today, we are global leaders in our field and have a disruptive and distinctive approach to life. Partnered with some of the world’s best teams and athletes across a range of cycling disciplines, Muc-Off has become the reference point in the care and maintenance category with exciting and ambitious plans for the future.

As Muc-Off continues to grow at a fast pace, we need a rockstar behind Muc-Off’s Brand Ambassador program. The Brand Ambassador Community Manager role reports into the Senior Comms Manager at our Head Office in Poole, Dorset, where you will have the opportunity to wield the influence of key bicycle and powersports personalities from across the globe to massively boost our brand's awareness and engagement.

Key responsibilities:

  • Ambassador Engagement: Scout, engage, and nurture relationships with ambassadors who not only reflect Muc-Off’s brand ethos but also engage our target demographic.
  • Campaign Management: Craft and roll out comprehensive ambassador marketing campaigns that resonate with our core brand objectives and meet our ambitious goals.
  • Content Collaboration: Collaborate with ambassadors to produce genuine and impactful content that engages their followers and spotlights our ground-breaking products.
  • Partnership Coordination: Steer ongoing partnerships through savvy negotiation, effective contract management, and strategic alignment and best-in-class management techniques.
  • Performance Analysis: Track, assess, and optimise ambassador campaigns, focusing on metrics such as reach, engagement, revenue generation and brand alignment.
  • Media Relations: Develop and maintain a robust network with media outlets to ensure coverage that boosts both brand visibility and credibility.
  • Trend Monitoring: Keep a pulse on the latest in ambassador marketing trends to ensure our strategies remain innovative and industry-leading.
  • Cross-functional Collaboration: Integrate ambassador marketing efforts with wider marketing campaigns to create a unified brand narrative.

Impact:

  • Brand Amplification: Elevate Muc-Off’s visibility and position in the market through strategic ambassador partnerships.
  • Engagement Boost: Increase audience engagement and conversion rates through targeted, authentic ambassador content.
  • ROI Optimisation: Sharpen the return on investment of ambassador campaigns with strategic planning and meticulous performance monitoring.
  • Brand Loyalty Strengthening: Enhance brand loyalty by ensuring ambassador content authentically represents Muc-Off’s adventurous spirit.

What we’re looking for:

A highly motivated individual with a love for cycling and/or powersports to lead a world-class ambassador marketing programme in a way that does not just reach but blows past our ambitious targets. Dive into our dynamic team and play a pivotal role in shaping our thrilling brand story. Muc-Off is a team sport and welcomes players, not spectators so if you like rolling your sleeves up, come on down. Bring ideas but also examples of how you have made a real impact through your creative approaches to building relationships and creating content that delivers strong ROI.

Must Haves:

  • Educational Background: Bachelor’s degree in marketing, Advertising, Communications, or a related field.
  • Experience: Minimum of two / three years in a marketing role, with a proven track record in delivering and managing high-level ambassador marketing campaigns.
  • Technical Proficiency: Well-versed in major ambassador marketing platforms and a strong understanding of and ability to utilise analytical tools to provide world-class reporting to the business.
  • Strategic Acumen: Demonstrated ability to develop and implement effective ambassador marketing strategies that align with our business goals.
  • Communication: Outstanding communication and project management skills, capable of building strong relationships with both ambassadors and internal teams.
  • Organisational Skills: Exceptionally organised, capable of juggling multiple campaigns and initiatives effortlessly.

Desirables:

  • Interpersonal Skills: Superb at forging and sustaining relationships, especially with ambassadors and media contacts.
  • Adaptability: Flexible and collaborative, ready to adjust strategies in tune with changing market dynamics and internal feedback.
  • Creative Thinking: Creative and insightful, consistently spotting and seizing new ambassador marketing opportunities.
  • Driven and Analytical: Target-driven, with a sharp analytical mindset geared towards maximising campaign outcomes.
  • Professionalism: Thorough and dedicated, ensuring all ambassador marketing activities are top-notch and perfectly aligned with Muc-Off’s vibrant brand.

Why Muc-Off?

This is a great time to be part of this rapidly growing, truly innovative British business as we embark on new territories and sectors, whilst growing our brand presence across core bicycle and motorbike markets. In what is a truly results-driven culture; the rewards and career development opportunities are second to none.

What we can offer:

  • Competitive Salary
  • Hybrid working
  • 33 days holiday, inclusive of UK bank holidays which increases with length of service
  • Early finish on Fridays
  • Cycle to Work Scheme
  • Long Service Rewards
  • Pension contributions
  • Employee Assistance Programme
  • Excellent staff discount on Muc-Off products and other brands in the industry
  • Chill out areas, showers and a secure area to store your bike
  • Summertime hours (to allow people to get out and enjoy the sun … when it decides to appear)
  • Brilliant social events
  • A dynamic office working environment where staff are encouraged to indulge their passions for cycling and fitness

Brand Ambassador Community Manager employer: LinkedIn

Muc-Off is an exceptional employer that fosters a vibrant and results-driven culture, perfect for those passionate about cycling and powersports. With competitive salaries, hybrid working options, and generous holiday allowances, employees enjoy a supportive environment that prioritises personal growth and well-being. The dynamic office in Poole, Dorset, not only encourages creativity and collaboration but also offers unique perks like a Cycle to Work Scheme and exciting social events, making it an ideal place for individuals looking to make a meaningful impact in the brand ambassador space.
L

Contact Detail:

LinkedIn Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Brand Ambassador Community Manager

✨Tip Number 1

Familiarise yourself with Muc-Off's brand ethos and products. Understanding their unique selling points and how they resonate with the cycling and powersports communities will help you engage effectively with potential ambassadors.

✨Tip Number 2

Network within the cycling and powersports communities, both online and offline. Attend events, join forums, and connect with influencers to build relationships that could lead to ambassador opportunities for Muc-Off.

✨Tip Number 3

Stay updated on the latest trends in ambassador marketing. This knowledge will not only help you craft innovative campaigns but also demonstrate your proactive approach during interviews.

✨Tip Number 4

Prepare examples of successful ambassador campaigns you've managed in the past. Highlighting your experience with metrics and ROI will showcase your ability to drive results for Muc-Off.

We think you need these skills to ace Brand Ambassador Community Manager

Ambassador Engagement
Campaign Management
Content Collaboration
Partnership Coordination
Performance Analysis
Media Relations
Trend Monitoring
Cross-functional Collaboration
Strategic Acumen
Communication Skills
Project Management
Organisational Skills
Interpersonal Skills
Creative Thinking
Analytical Skills
Technical Proficiency in ambassador marketing platforms

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in ambassador marketing and showcases your achievements in previous roles. Use specific metrics to demonstrate your impact, such as engagement rates or successful campaigns.

Craft a Compelling Cover Letter: In your cover letter, express your passion for cycling and powersports. Share specific examples of how you've successfully engaged with ambassadors or managed campaigns that align with Muc-Off's brand ethos.

Showcase Your Creativity: Include examples of creative content you've developed in past roles. This could be links to social media posts, campaigns, or any innovative strategies you've implemented that resulted in strong ROI.

Highlight Your Analytical Skills: Demonstrate your ability to track and assess campaign performance. Mention any analytical tools you are proficient in and how you've used data to optimise marketing strategies in the past.

How to prepare for a job interview at LinkedIn

✨Show Your Passion for Cycling and Powersports

Make sure to express your genuine love for cycling and powersports during the interview. Share personal experiences or stories that highlight your enthusiasm, as this role is all about connecting with ambassadors who share Muc-Off's adventurous spirit.

✨Demonstrate Your Campaign Management Skills

Prepare examples of past ambassador marketing campaigns you've managed. Discuss the strategies you implemented, the challenges you faced, and how you measured success. This will showcase your ability to craft and roll out comprehensive campaigns that align with Muc-Off's goals.

✨Highlight Your Relationship-Building Abilities

Since the role involves engaging and nurturing relationships with ambassadors, be ready to discuss how you've successfully built and maintained professional relationships in the past. Use specific examples to illustrate your interpersonal skills and how they can benefit Muc-Off.

✨Stay Updated on Industry Trends

Research the latest trends in ambassador marketing before your interview. Be prepared to discuss how these trends could influence Muc-Off's strategies and how you can contribute to keeping the brand at the forefront of the industry.

Brand Ambassador Community Manager
LinkedIn
L
  • Brand Ambassador Community Manager

    Full-Time
    28800 - 42000 £ / year (est.)

    Application deadline: 2027-07-09

  • L

    LinkedIn

Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>