Drivers Mate

Drivers Mate

Cumbernauld Full-Time 22700 - 29000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a Drivers Mate, delivering and installing tech products.
  • Company: Currys is the UK's leading tech retailer, passionate about customer service.
  • Benefits: Enjoy competitive pay, bonuses, product discounts, and driver training opportunities.
  • Why this job: Make a difference by helping customers while developing valuable skills in a supportive environment.
  • Qualifications: Experience as a Drivers Mate is preferred; a passion for customer service is essential.
  • Other info: We value diversity and inclusion, ensuring everyone has a fair chance to shine.

The predicted salary is between 22700 - 29000 £ per year.

At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

If you’re looking for a role that’s more than just drop and go, we’ve got the perfect opportunity. We’ll train you to install the smart tech you help to deliver to our customers: washing machines, fridge-freezers, 4K TVs, and more. You’ll soon be out on the road, meeting new people every day and receiving plenty of thank yous!

Role overview:

  • Lifting heavy items and completing a multi-drop role alongside one of our delivery drivers
  • Ensuring the right products get to the right places at the right time
  • Installing a range of different products for our customers
  • Making every customer encounter memorable

Yes, you’ll need to love being on the road, but you’ll need to love helping customers too. Our training will cover both state-of-the-art-tech and people skills as well – it’s all about equipping you to leave a smile on customers’ faces.

You will need:

  • Ideally, some experience being a Drivers Mate
  • A passion for delivering great customer service
  • The ability to handle heavy stock

We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. You’ll find a host of benefits designed to work for you, including:

  • The opportunity to join one of our driver training schemes and gain skills for life
  • Quarterly bonus opportunities
  • Competitive pension scheme
  • Product discounts on the latest tech
  • A range of wellbeing initiatives

Join our team and we’ll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.

Drivers Mate employer: Dixons Carphone

At Currys, we pride ourselves on being more than just a retailer; we are a community of 25,000 dedicated colleagues who support each other in delivering exceptional customer service. Located in Cumbernauld, our Drivers Mate role offers not only competitive pay and benefits but also extensive training opportunities to develop your skills in both technology and customer interaction. Join us to be part of a culture that values growth, inclusivity, and making a positive impact on our customers and the environment.
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Contact Detail:

Dixons Carphone Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Drivers Mate

✨Tip Number 1

Familiarise yourself with the products you'll be delivering. Knowing the ins and outs of items like washing machines and 4K TVs will not only boost your confidence but also impress potential employers during interviews.

✨Tip Number 2

Highlight any previous experience in customer service roles. Since this job involves interacting with customers, showcasing your ability to provide excellent service can set you apart from other candidates.

✨Tip Number 3

Demonstrate your physical fitness and ability to handle heavy items. You might want to mention any relevant experiences that showcase your strength and stamina, as this is a key requirement for the role.

✨Tip Number 4

Prepare to discuss your teamwork skills. As a Drivers Mate, you'll be working closely with delivery drivers, so sharing examples of successful teamwork in past roles can help illustrate your compatibility with the position.

We think you need these skills to ace Drivers Mate

Customer Service Skills
Teamwork
Physical Stamina
Time Management
Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Basic Technical Knowledge
Driving Skills
Ability to Lift Heavy Items
Interpersonal Skills
Organisational Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Drivers Mate position. Highlight your relevant experience and skills that align with the role.

Tailor Your CV: Customise your CV to reflect your experience in customer service and any previous roles as a Drivers Mate. Emphasise your ability to handle heavy items and your passion for delivering great service.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you’ve provided excellent customer service in the past and your willingness to learn and grow.

Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Dixons Carphone

✨Show Your Customer Service Skills

Since this role involves a lot of customer interaction, be prepared to discuss your previous experiences in customer service. Share specific examples of how you've gone above and beyond to help customers, as this will demonstrate your passion for delivering great service.

✨Demonstrate Physical Readiness

As a Drivers Mate, you'll need to handle heavy items. Be ready to talk about your physical fitness and any relevant experience you have with lifting or moving heavy stock. This will reassure the interviewer that you're capable of handling the demands of the job.

✨Express Your Team Spirit

This role requires working closely with delivery drivers and other team members. Highlight your ability to work well in a team environment and share examples of how you've collaborated effectively in past roles. This will show that you're a team player who can contribute positively to their work culture.

✨Prepare Questions About Training and Development

Currys offers training for both technical skills and customer service. Prepare thoughtful questions about the training process and opportunities for growth within the company. This shows your eagerness to learn and develop your skills, which is something they value highly.

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