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- Tasks: Assist customers, restock shelves, and maintain store cleanliness.
- Company: Join Lidl, a collaborative and ambitious retail company.
- Benefits: Enjoy competitive pay, 30-35 days holiday, and a 10% in-store discount.
- Why this job: Be part of a supportive team with opportunities for career growth.
- Qualifications: No specific experience required, just a positive attitude and customer service skills.
- Other info: Diversity and inclusion are valued; all backgrounds are welcome.
£12.75 - £13.65 per hour | 30 hour contract | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.
We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.
What you’ll do:
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non-Food products
What you’ll need:
- Experience working in a fast-paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you’ll receive:
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Assistant employer: Lidl GB
Contact Detail:
Lidl GB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant
✨Tip Number 1
Familiarise yourself with Lidl's values and customer service approach. Understanding their commitment to excellent customer service will help you align your responses during any interviews or discussions.
✨Tip Number 2
Showcase your flexibility and adaptability. Since the role requires working in a fast-paced environment, be prepared to discuss examples from your past experiences where you've successfully managed changing priorities.
✨Tip Number 3
Demonstrate your teamwork skills. As a Customer Assistant, you'll be working closely with colleagues, so think of instances where you've collaborated effectively in a team setting and be ready to share those stories.
✨Tip Number 4
Prepare to discuss your passion for retail and customer service. Employers love candidates who are genuinely enthusiastic about the role, so think about what excites you about working at Lidl and how you can contribute to their success.
We think you need these skills to ace Customer Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and fast-paced environments. Use keywords from the job description to show you understand what Lidl is looking for.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for customer service and your ability to work as part of a team. Mention specific examples of how you've gone the extra mile in previous roles.
Showcase Your Flexibility: In your application, emphasise your flexibility regarding shift patterns. Lidl values employees who can adapt to changing priorities, so mention any relevant experiences.
Highlight Your Positive Attitude: Convey your positive approach and friendly manner in both your CV and cover letter. Lidl seeks individuals who can inspire their team and provide excellent customer service.
How to prepare for a job interview at Lidl GB
✨Show Your Customer Service Skills
As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past, whether it's resolving a complaint or going the extra mile for a customer.
✨Demonstrate Flexibility and Adaptability
Lidl values flexibility, so be ready to discuss how you can adapt to changing priorities. Share experiences where you've successfully managed unexpected situations or shifts in workload.
✨Emphasise Teamwork
Collaboration is important at Lidl. Highlight your ability to work well in a team by discussing past experiences where you've contributed to a group effort or supported colleagues.
✨Bring a Positive Attitude
A friendly demeanour can make a big difference in retail. Make sure to convey your enthusiasm for the role and your passion for helping customers, as this will resonate well with the interviewers.
