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- Tasks: Lead the reception team, manage guest lists, and ensure a welcoming atmosphere.
- Company: Soho House & Co is a vibrant hospitality brand with a focus on community and unique experiences.
- Benefits: Enjoy weekly pay, team meals, discounts, health plans, and exclusive training opportunities.
- Why this job: Join a dynamic team in a stylish environment with a strong emphasis on personal growth and community.
- Qualifications: 1-2 years of reception experience, strong communication skills, and a passion for hospitality.
- Other info: Flexible shifts across seven days, including evenings and weekends.
The predicted salary is between 28000 - 42000 £ per year.
Join to apply for the Head Receptionist - Manchester (New Opening) role at Soho House & Co.
Team meal whilst on shift prepared by our chefs.
50% Team discount on Food & Drink, 7 days a week.
Team Room Rates; Any Bedroom, Any House, $100 a night.
Health Cash Plan (option to add children).
Dental Plan (option to add children).
Birthday Day Off.
Discount on Cowshed products and Soho Home (up to 50%).
Free Counselling Sessions.
Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
Continuous training to develop yourself personally and professionally.
Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more.
Soho House Manchester is located in the St John’s area in the heart of the city, spanning across 5 floors of the former Granada Studios. We have an extensive gym, steam room and sauna, outdoor rooftop pool surrounded by sunbeds and a bar, late night bar and live music space. We have casual lounge areas for food and drink on the 8th floor and a members’ restaurant for more formal dining. The house also includes 23 bedrooms on the 6th floor.
The Role: We are seeking an experienced Head Receptionist to join our team at Soho House Manchester. As a Head Receptionist, you will wear many hats; reception desk and handle basic admin duties, host in the restaurant and rooftop where needed as well as performing guestlist responsibilities. You will be responsible for being knowledgeable on all aspects of the property, neighbourhood and fostering the ‘home away from home’ feeling when members enter the building.
What We Are Looking For:
- 1-2 years’ experience in a busy commercial reception desk.
- Team player who communicates well with all colleagues.
- Punctual, reliable and trustworthy.
- Sense of urgency.
- Yes, yes, yes mentality.
- Ability to multitask and work in a fast-paced environment.
- Have a genuine passion for food and beverage.
Expected Working Hours For a Head Receptionist: Varying shift times across the seven days, to include working evenings, weekends, opens & closes.
Seniority level: Mid-Senior level.
Employment type: Full-time.
Job function: Administrative.
Industries: Hospitality.
Head Receptionist - Manchester ( New Opening) employer: Soho House & Co
Contact Detail:
Soho House & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Receptionist - Manchester ( New Opening)
✨Tip Number 1
Familiarise yourself with Soho House's brand and values. Understanding their unique approach to hospitality will help you align your responses during interviews and demonstrate that you're a great fit for the Head Receptionist role.
✨Tip Number 2
Network with current or former employees of Soho House. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your experience and how it relates to the role.
✨Tip Number 3
Prepare to showcase your multitasking abilities. As a Head Receptionist, you'll need to juggle various responsibilities, so think of examples from your past experiences where you've successfully managed multiple tasks in a fast-paced environment.
✨Tip Number 4
Demonstrate your passion for food and beverage. Since this role involves hosting in the restaurant and rooftop areas, being able to discuss your enthusiasm for culinary experiences can set you apart from other candidates.
We think you need these skills to ace Head Receptionist - Manchester ( New Opening)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in reception or hospitality roles. Emphasise skills like multitasking, communication, and any specific knowledge of food and beverage that aligns with the Head Receptionist position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the Soho House brand. Mention your ability to create a welcoming atmosphere and how your previous experiences have prepared you for this role.
Highlight Relevant Experience: In your application, focus on your 1-2 years of experience in a busy commercial reception desk. Provide examples of how you've successfully managed guest interactions and administrative tasks in a fast-paced environment.
Show Enthusiasm: Convey your genuine passion for the hospitality industry and your excitement about the opportunity at Soho House Manchester. A positive attitude can make a significant difference in your application.
How to prepare for a job interview at Soho House & Co
✨Know the Venue
Familiarise yourself with Soho House Manchester's layout and offerings. Understanding the different areas, such as the rooftop pool and restaurant, will help you answer questions confidently and show your genuine interest in the role.
✨Demonstrate Multitasking Skills
As a Head Receptionist, you'll need to juggle various responsibilities. Prepare examples from your past experience where you've successfully managed multiple tasks at once, especially in a busy environment.
✨Show Your Passion for Hospitality
Express your enthusiasm for the hospitality industry and your love for food and beverage. Share any relevant experiences that highlight your commitment to providing excellent service and creating a welcoming atmosphere.
✨Prepare for Teamwork Questions
Since being a team player is crucial for this role, think of specific instances where you've collaborated effectively with colleagues. Be ready to discuss how you communicate and support your team in a fast-paced setting.
