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- Tasks: Be the friendly face of Bruntwood, welcoming visitors and managing customer relationships.
- Company: Bruntwood creates vibrant communities through outstanding office and retail spaces across the UK.
- Benefits: Enjoy 28 days holiday, volunteer time, healthcare cash plan, and discounts at leading retailers.
- Why this job: Join a passionate team in a dynamic role with opportunities for growth and community impact.
- Qualifications: Must have admin experience, excellent communication skills, and a positive, can-do attitude.
- Other info: Free parking available and a chance to work in a supportive, inclusive environment.
The predicted salary is between 24000 - 36000 £ per year.
At Bruntwood, we are committed to offering more than just outstanding office, coworking, retail and lab spaces. Everything we do is tied into our vision of building vibrant communities, whilst providing businesses with the support and expertise they need to grow. We are commercial property specialists operating across the UK. Bruntwood own, develop, manage and maintain properties across England. Our focus is on 'Creating Thriving Cities'.
You will work in our wonderful Alderley Park site, located in Cheshire. Monday to Friday, 40 hours per week, 8am - 5pm. Ideally, we are looking for someone who can start immediately.
Job purpose: The Host role is a pivotal position as the face of Bruntwood. You will be the first point of contact and ultimately you will be working with our clients/tenants on a regular basis. It is important you are approachable and love speaking to people and building relationships.
What you’ll be doing:
- Delivering a positive Customer Experience within the building
- Building lasting, long term, professional relationships with customers
- Being the first point of contact for all customers and visitors in the building
- Supporting and facilitating events and meetings within the building
- Facilitating new customer viewings to support the sales process
- Hosting the meeting rooms, co-working, lounge and other communal amenities, maintaining high standards of presentation and food and beverage service where applicable
- Able to manage own workload to flex between essential desk based tasks and building customer relationships
- Collating all customer intelligence and updating systems accordingly to support sales and retention
- Working as part of a wider team, engaging with your customers, colleagues, management team and other departments within Bruntwood
- Being a role model to promote wellbeing in the workplace
- Focusing on continuous improvement to add value, save time and make things simple for the customer
- Applying your energy, drive and knowledge to inspire your colleagues to do their best
What are we looking for?
- Administrative experience - proficient in Excel, Word and email correspondence
- A can-do attitude and ability to step up to the challenges of working in a fast-paced, dynamic organisation
- Curious and interesting people, with high attention to detail and a drive to go over and above for customers
- Excellent communication skills, bringing your personality to work and interacting with people on a human level
- Skills and experience in hospitality, retail or other service sectors
- Able to maintain high levels of energy and positivity throughout the day
What will you get?
- An opportunity to work with a friendly, passionate and experienced team
- Ability to contribute towards the growth of the company and its direction
- An exciting place to work and a challenging role, full of opportunity and new experiences
- Opportunities for progression in a growing company
- 28 days holiday plus your Birthday off work, with options to buy & sell holidays
- 24 hours a year volunteer time
- Sabbatical of up to 12 months after five years with us
- Healthcare cash plan for all colleagues
- Life assurance cover for all colleagues
- Up to 8% matched pension scheme
- Discounts & cashback at leading retailers
- Enhanced maternity/shared parental leave - 26 weeks fully paid leave
- Interest-free learning loans to help you develop new skills
We are committed to recruiting from diverse backgrounds to reflect the communities we operate in, achieving our goal of creating thriving cities that are completely inclusive.
We will do our best to get back to you within a week of your application. For successful applicants, we conduct a one-stage interview process that will give you the opportunity to see the role in action and ask questions to ensure it’s the right fit for you.
Host/Receptionist (Free parking) employer: Bruntwood
Contact Detail:
Bruntwood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host/Receptionist (Free parking)
✨Tip Number 1
Familiarise yourself with Bruntwood's mission of 'Creating Thriving Cities'. Understanding their vision will help you align your responses during the interview and demonstrate your enthusiasm for their goals.
✨Tip Number 2
Prepare to showcase your customer service skills. Think of specific examples from your past experiences where you've gone above and beyond for customers, as this role heavily focuses on building relationships.
✨Tip Number 3
Since the role involves administrative tasks, brush up on your proficiency in Excel and Word. Be ready to discuss how you've used these tools in previous roles to manage workloads effectively.
✨Tip Number 4
Highlight your ability to work in a fast-paced environment. Share examples of how you've successfully managed multiple tasks or adapted to changing priorities, as this is crucial for the Host/Receptionist position.
We think you need these skills to ace Host/Receptionist (Free parking)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Host/Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific aspects of Bruntwood's mission, such as 'Creating Thriving Cities', and explain how you can contribute to this vision.
Highlight Relevant Experience: In your CV, emphasise your administrative experience and any roles in hospitality or customer service. Use specific examples to demonstrate your ability to build relationships and manage tasks effectively.
Proofread Your Application: Before submitting, thoroughly proofread your application for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Bruntwood
✨Know the Company
Before your interview, take some time to explore Bruntwood's website and understand their mission of 'Creating Thriving Cities'. Familiarise yourself with their values and how they operate, as this will help you align your answers with their vision.
✨Showcase Your People Skills
As a Host/Receptionist, you'll be the first point of contact for clients and visitors. Be prepared to discuss your experience in building relationships and providing excellent customer service. Share specific examples that highlight your approachability and communication skills.
✨Demonstrate Your Administrative Skills
Since the role involves administrative duties, be ready to talk about your proficiency in tools like Excel and Word. Mention any relevant experience managing enquiries or handling correspondence, as this will show you can handle the desk-based tasks effectively.
✨Emphasise Your Positive Attitude
Bruntwood is looking for candidates with a 'can do' attitude. During the interview, convey your enthusiasm for the role and your ability to maintain high energy levels throughout the day. Share instances where you've gone above and beyond for customers to illustrate your motivation.
