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- Tasks: Drive and valet vehicles while providing top-notch customer service.
- Company: Join U-Drive, a family-owned vehicle rental company with 43 years of trusted service.
- Benefits: Enjoy 30 days annual leave, employee discounts, and training opportunities.
- Why this job: Be the face of our business, thrive in a dynamic environment, and make customers smile.
- Qualifications: Must have a full UK driving license and excellent customer service skills.
- Other info: Work a flexible 45-hour week on a rolling rota, rain or shine!
U-Drive are looking for a friendly and ‘can-do' driver/valeter who thrives in a customer-focussed environment for our Poole branch! If you have a full UK driving license, a great attitude and a love of customer service whilst confidently operating a range of vehicles, we would love to hear from you.
As a Driver/Valeter at U-Drive, you will play a crucial role in the efficient operation of our Poole branch, working a 45-hour week on a Monday to Sunday rolling rota. This position sees you out and about in all weathers, acting as the face of our business to our customers. You will have driving responsibilities alongside vehicle valeting tasks, to ensure our rental vehicles are well-maintained and customer ready. Whether delivering vehicles to branches or directly to customers, your attention to detail and commitment to customer service are paramount.
Key Responsibilities- Drive, deliver, and/or collect vehicles as directed
- Clean and valet vehicles to U-Drive standards
- Conduct end-of-hire vehicle checks for damage
- Complete drivers' logs and branch sign-in/out
- Perform Pre-Rental and Post-Rental Vehicle Inspections, reporting faults and damage
- Park vehicles in designated areas
- Assist customers by showcasing vehicles and explaining controls
The ideal candidate will have:
- Full UK driving license
- Positive "can do" attitude and strong work ethic
- Excellent customer service skills and effective communication
- Team player with honesty and trustworthiness
- Ability to prioritise and deliver in a fast-paced environment - someone who 'makes it happen'
- Professional presentation
- Prompt and courteous response to queries
With a 43-year history, U-Drive is a trusted family-owned vehicle rental company specializing in high-quality cars, LCVs, and specialist vehicles across the UK. We take pride in delivering excellent service to both business customers and private hirers.
- 30 days annual leave (inclusive of bank holidays), increasing with length of service - to be pro-rated
- Employee discount on U-Drive rental vehicles, including discounts for friends and family
- Company-sponsored training and development opportunities
- Access to Employee Discount Program offering savings at over 3,000 retailers
- Employee Assistance Program in partnership with Health Assured
- On-site parking where available
Driver/Valeter- Poole Branch employer: U-Drive Vehicle Hire
Contact Detail:
U-Drive Vehicle Hire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver/Valeter- Poole Branch
✨Tip Number 1
Familiarise yourself with U-Drive's values and customer service standards. Understanding what they prioritise will help you align your approach during interviews and demonstrate that you're a great fit for their team.
✨Tip Number 2
Showcase your driving experience and any relevant vehicle knowledge during conversations. Being able to discuss different types of vehicles and your comfort level with them can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss specific examples of how you've provided excellent customer service in the past. U-Drive is looking for someone who thrives in a customer-focused environment, so having real-life stories ready can make a strong impression.
✨Tip Number 4
Be ready to demonstrate your teamwork skills. Since the role requires collaboration with others, think of instances where you've successfully worked as part of a team and how that contributed to achieving a common goal.
We think you need these skills to ace Driver/Valeter- Poole Branch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your driving experience and customer service skills. Emphasise any previous roles where you interacted with customers or operated vehicles, as this will show U-Drive that you're a great fit for the Driver/Valeter position.
Craft a Strong Cover Letter: Write a cover letter that reflects your positive 'can-do' attitude and work ethic. Mention specific examples of how you've provided excellent customer service in the past and why you want to work for U-Drive specifically.
Highlight Relevant Skills: In your application, be sure to mention your full UK driving licence and any relevant certifications. Also, discuss your ability to work in a fast-paced environment and your attention to detail when it comes to vehicle maintenance.
Proofread Your Application: Before submitting your application, take the time to proofread everything. Check for spelling and grammar mistakes, and ensure that all information is accurate and complete. A polished application shows professionalism and attention to detail.
How to prepare for a job interview at U-Drive Vehicle Hire
✨Show Your Customer Service Skills
Since U-Drive values customer service highly, be prepared to share examples of how you've provided excellent service in previous roles. Highlight your ability to communicate effectively and handle customer queries with a positive attitude.
✨Demonstrate Your Driving Experience
Make sure to discuss your driving experience and any relevant qualifications you have. Mention the types of vehicles you've driven and your familiarity with vehicle maintenance, as this will show your capability for the role.
✨Emphasise Your Team Player Attitude
U-Drive is looking for someone who can work well within a team. Share instances where you've collaborated with others to achieve a common goal, showcasing your honesty and trustworthiness.
✨Prepare for Practical Questions
Expect questions related to vehicle inspections and valeting standards. Brush up on your knowledge of what makes a vehicle rental-ready and be ready to discuss how you would handle various scenarios on the job.
