Shift Manager

Shift Manager

Gateshead Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead shifts, inspire your team, and ensure top-notch customer experiences.
  • Company: Join Wingstop, a flavour-driven brand recognised as one of the UK's best places to work.
  • Benefits: Enjoy flexible hours, generous discounts, and exciting team events.
  • Why this job: Be part of a vibrant culture that celebrates individuality and shared moments.
  • Qualifications: 6-12 months of supervisory experience in a fast-paced environment preferred.
  • Other info: Opportunities for growth and development through tailored training at Wingstop University.

The predicted salary is between 24000 - 36000 £ per year.

We’re not in the chicken business, we’re in the flavour business. Part of that is building flavourful experiences and unforgettable moments for our customers and staff alike. Our core mission is simple: BRING THE FLAVOUR.

Being a member of the Flavour Team has its perks:

  • Get Your Flavour Fix: Generous staff food policy on shift.
  • Feed the Fam: Enjoy 20-50% off when dining with friends and family.
  • Birthday Time Off: Your special day? It’s on us.
  • Refer-a-Friend Scheme: Bring your mates on board and earn rewards.
  • Discount Platforms: Access retail, dining, and wellbeing perks.
  • Flex Your Pay: Use Wagestream to access your wages anytime during the pay period.
  • Top-Notch Training: Kick off your Wingstop journey with a tailored onboarding programme.
  • Grow with Us: We offer development opportunities to help you rise through the ranks.
  • Financial Incentives: Get stuck in by presenting your ideas and receive cash prizes.
  • Employee of the Month: Get recognised for bringing the flavour with monthly awards.
  • Regular Team Events: From team outings to epic celebrations, we make time to connect and have fun.
  • Flexible Working Hours: We know life happens, so we keep it flexible where we can.
  • Employee Assistance Programme (EAP): Free, confidential support when you need it most.
  • Apprenticeships: Learn while you earn with fully supported development programmes.
  • Seasonal Incentives: Extra rewards and recognition during key times of the year.
  • Anniversary Awards: Celebrate 3 and 5 years with us in style!
  • Unlock Higher Earning Potential: Step up, take on more, and watch your rewards grow.

Here’s where you come in: Great wings need great people. At Wingstop, we’re about more than just showing up—it’s about passion, energy, and unmatched vibes.

We’d prefer you have had 6 - 12 months of supervisory or management experience from preferably a QSR background. You are customer and teams focused and excited by the opportunity to deliver a FLAVOUR experience unlike any other. You’re a strong, commercially aware leader to drive your performance on shift and inspire your team to meet our customers’ needs. You’ll have a true passion for our amazing food, and you’ll bring our flavours to life and inspire your team to do the same to Wingstop’s standards.

Lead your teams by example. Be responsible for the day-to-day running of shifts. Play an important role in people development, training, and coaching. Be responsible for high standards of cleanliness across the restaurant.

Our core values are at the heart of everything we do: Authentic. Entrepreneurial. Fun. Service-Minded.

It’s more than just a job. It’s all about creating shared moments—whether it’s friends, families, or colleagues, it’s all love.

Wingstop University tailors training to your needs, empowering you to grow. From understanding our vision to embracing our culture, we make sure your journey with us fun, flavourful and customisable.

At Wingstop, we’re all about celebrating individuality. We’re committed to building an inclusive workplace for all and are proud to be an equal opportunity employer. If you need reasonable adjustments to perform your best during the recruitment process, let us know—we’ve got you.

If this sounds like you, drop us a line.

Shift Manager employer: WINGSTOP UK - Regional Locations

At Wingstop, we pride ourselves on being more than just a workplace; we are a vibrant community dedicated to creating flavourful experiences for both our customers and staff. With generous benefits like flexible working hours, extensive training programmes, and opportunities for personal growth, we ensure that every team member feels valued and empowered. Join us in a fun, inclusive environment where your passion for food and leadership can truly shine.
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Contact Detail:

WINGSTOP UK - Regional Locations Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Manager

✨Tip Number 1

Familiarise yourself with Wingstop's core values: Authentic, Entrepreneurial, Fun, and Service-Minded. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs to show you're a great cultural fit.

✨Tip Number 2

Highlight your supervisory or management experience in the quick-service restaurant (QSR) sector. Be prepared to discuss specific examples of how you've successfully led teams, managed shifts, and improved customer experiences in previous roles.

✨Tip Number 3

Show your passion for food and customer service by sharing personal stories or experiences that reflect your enthusiasm. This could be about a memorable dining experience or how you’ve gone above and beyond for customers in the past.

✨Tip Number 4

Engage with Wingstop on social media platforms. Comment on their posts, share your thoughts about their flavours, and connect with current employees. This can help you gain insights into the company culture and make a positive impression before applying.

We think you need these skills to ace Shift Manager

Leadership Skills
Customer Service Orientation
Team Management
Communication Skills
Problem-Solving Skills
Time Management
Training and Development
Attention to Detail
Commercial Awareness
Flexibility
Conflict Resolution
Operational Management
High Standards of Cleanliness
Passion for Food

Some tips for your application 🫡

Understand the Company Culture: Before applying, take some time to understand Wingstop's core values and mission. Highlight how your personal values align with theirs in your application.

Tailor Your CV: Make sure your CV reflects relevant supervisory or management experience, especially in a quick-service restaurant (QSR) environment. Use specific examples that demonstrate your leadership skills and customer focus.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention any previous experiences that relate to creating memorable dining experiences and how you can contribute to Wingstop's flavourful mission.

Showcase Your Leadership Skills: In your application, provide examples of how you've successfully led teams in the past. Discuss your approach to training and coaching staff, as well as how you maintain high standards of cleanliness and service.

How to prepare for a job interview at WINGSTOP UK - Regional Locations

✨Show Your Passion for Flavour

Make sure to express your enthusiasm for the food and the brand during the interview. Share any personal experiences that highlight your love for flavourful food and how it connects with the company's mission.

✨Demonstrate Leadership Skills

As a Shift Manager, you'll need to lead by example. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to inspire and motivate others to achieve high standards.

✨Emphasise Customer Focus

Highlight your commitment to delivering exceptional customer experiences. Be ready to discuss specific instances where you went above and beyond to meet customer needs or resolve issues.

✨Align with Company Values

Familiarise yourself with Wingstop's core values: Authentic, Entrepreneurial, Fun, and Service-Minded. Be prepared to discuss how your personal values align with these and how you can contribute to the company culture.

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