Senior Manager, Enterprise Operations

Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world's largest fully remote workforce. We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.

As a Senior Manager of Enterprise Operations at Toptal, you will drive cross-functional initiatives that support strategic direction, execution frameworks, workflow optimization, KPI development, and scalable team structures needed to fuel Toptal's growth. Reporting to the Director of Enterprise Operations, you will act as a trusted advisor to tackle complex, high-impact challenges and contribute directly to outcomes that matter while partnering closely with senior leaders across the organization.

This is a remote position. We do not offer visa sponsorship or assistance. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.

Responsibilities:

• Working within our Customer team, you will scope initiatives, develop structured approaches, and help build comprehensive strategies to meet key objectives—delivering them with precision.
• Collaborate with leaders and stakeholders to enable successful execution of major company initiatives that may result in new offerings, enhanced systems, or more efficient processes.
• Quickly understand the business, influence key decision-makers, develop actionable recommendations, and follow through to execution.
• Support or co-own the initiative to drive ongoing improvement and long-term value.
• Approach initiatives with a consultant's mindset—ask smart questions, learn quickly, and understand the broader business context.
• Think beyond constraints and develop frameworks that can enable significant impact, not just incremental change.
• Execute directly where needed and build infrastructure that can scale.
• Ensure long-term sustainability by embedding processes and best practices that can live beyond you.

Qualifications and Job Requirements:

• Bachelor's degree is required.
• 6+ years in business operations, consulting, or related strategic roles.
• Experience leading or significantly contributing to initiatives with business impact in fast-paced, cross-functional environments.
• Track record of solving complex business problems and implementing improvements in operations and/or go-to-market functions.
• Ability to use data to diagnose root causes and drive practical solutions.
• Demonstrated success delivering tangible outcomes beyond surface-level fixes.
• Strong stakeholder management and cross-functional collaboration skills.
• Highly organized with excellent attention to detail.
• Familiarity with change management principles and the ability to guide teams through transitions.
• Strong communication skills—able to distill complex topics into actionable insights for a variety of audiences.
• High integrity and adaptability in the face of evolving priorities.
• Comfortable with ambiguity, fast timelines, and high expectations.
• You must be a hands-on contributor. This is not a role for directing from the sidelines.
• Outstanding written and verbal communication skills.
• Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
• You must be a world-class individual contributor to thrive at Toptal.

Essential Job Functions:

• Regularly and reliably attend scheduled virtual team meetings on camera.
• Work independently with minimal supervision.
• Use all required digital collaboration tools.
• Prioritize and self-manage workflows and deadlines.

US FLSA Classification: Full-Time/Exempt. This position receives a base salary and is also eligible to receive a discretionary bonus. The US-based salary range for this full-time position is $130,000 - $150,000 per year. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Applications are accepted on an ongoing basis. Please note that the US-based salary range does not include the value of Toptal's benefit offerings. In the US, Toptal's benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.