Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Ensure rooms and public areas are spotless and ready for guests.
- Company: Join Imperial London Hotels, the largest hotel group in the UK.
- Benefits: Enjoy flexible hours, free meals, discounts, and a clear career progression.
- Why this job: Be part of a vibrant team in the heart of London, making guest experiences unforgettable.
- Qualifications: Previous cleaning experience is a plus, but training will be provided.
- Other info: Opportunities for advancement and employee recognition events await you!
The predicted salary is between 18400 - 25800 £ per year.
Do you take pride in cleaning and creating spotless spaces? Are you detail-oriented, organised, and enjoy working in a team? Do you thrive in a fast-paced environment? If so, we’d love to hear from you!
We are seeking a committed and diligent Housekeeping Supervisor to join our housekeeping team. Housekeeping plays a vital role in our operations, and as a key member of the team, you will help ensure our guests have a clean, comfortable, and unforgettable stay.
Your responsibilities will include:
- Conducting spot checks of rooms
- Supervising and assigning the daily cleaning of designated rooms, bathrooms, corridors, and public areas
- Ensuring they are well-maintained
- Organising and maintaining orderly storerooms and trolleys
With your experience in housekeeping, we offer a range of roles for you to progress and advance your career. Advancement is available to Senior Housekeeping Supervisor and Assistant Head of Housekeeping Manager to Head of Housekeeping with a clear progression path and ongoing training for your career development.
As Room Attendant you will carry out the following duties:
- Responsible for ensuring that all rooms and public areas are cleaned and presented to our company standards to ensure guest satisfaction on every stay with us.
- Work to daily job lists from the room status, arrivals and departures lists - changing beds/linen, cleaning bathrooms, vacuuming, dusting and replacing all courtesy items in all rooms.
- Perform all seasonal or ad hoc activities as needed such as flipping beds, cleaning drapes as and when required.
- Report and submit lost and found articles immediately to line manager.
- Report any maintenance issues such as furniture, fittings and equipment to Housekeeping Supervisor or Housekeeping Manager.
- Inform Housekeeping Supervisor or Housekeeping Manager of any security issues or concerns.
What we’d like from you:
- If you have previous cleaning experience this would be beneficial, but we’ll provide you with all training that you need to do your job.
- You will take pride in doing a great job every day with a good eye for detail to make sure everything is perfect for our guests’ arrival.
- We are looking for someone with a can-do attitude and is confident talking with guests able to work both independently and with your team to ensure targets are met.
- You will have a good level of spoken and written English. If you speak other languages, this would be advantageous.
What you’ll get in return:
- Holidays 28 (including bank holidays) increasing with length of service up to 33 days
- Free Meals on Duty and Uniforms
- Workplace pension scheme
- £300 Refer a Friend Scheme
- Opportunity to explore other roles within ILH Group after 1 year of service
- 50% discount to friends and family in our hotels (excluding Morton Hotel)
- Interest-free season ticket loan (after probation)
- Training and development through our ILH Group Academy
- Employee recognition awards, Christmas Party and other social events
- Reward and recognition schemes - e-points to be used across several high street brands and online retailers
- Wage stream - flexible access to pay
- Supported by Hospitality Action
- Local discounts at Gym, Dry Cleaners, Restaurant outlets
Linen Porter employer: Imperial London Hotels
Contact Detail:
Imperial London Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Linen Porter
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and protocols used in hotels. Understanding what is expected in terms of cleanliness and guest satisfaction will help you stand out during interviews.
✨Tip Number 2
Highlight any previous experience in housekeeping or similar roles when networking. Connect with current employees at Imperial London Hotels on platforms like LinkedIn to gain insights and potentially get a referral.
✨Tip Number 3
Prepare to discuss your ability to work in a fast-paced environment. Think of examples from past jobs where you successfully managed multiple tasks under pressure, as this is crucial for a Linen Porter role.
✨Tip Number 4
Show enthusiasm for teamwork and collaboration. Be ready to share how you’ve contributed to a positive team atmosphere in previous positions, as this will resonate well with the hiring managers at Imperial London Hotels.
We think you need these skills to ace Linen Porter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or similar roles. Emphasise your attention to detail, organisational skills, and ability to work in a team, as these are key traits for the Linen Porter position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for cleanliness and guest satisfaction. Mention specific examples from your past experiences that demonstrate your ability to maintain high standards in a fast-paced environment.
Highlight Language Skills: If you speak multiple languages, be sure to mention this in your application. It can be a significant advantage in a hospitality role, especially in a diverse environment like Imperial London Hotels.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Linen Porter role.
How to prepare for a job interview at Imperial London Hotels
✨Show Your Attention to Detail
As a Linen Porter, attention to detail is crucial. During the interview, highlight your ability to notice small details that contribute to cleanliness and guest satisfaction. Share specific examples from your past experiences where your keen eye made a difference.
✨Demonstrate Teamwork Skills
This role requires working closely with a team. Be prepared to discuss how you collaborate with others, resolve conflicts, and support your colleagues. Mention any previous experience in a team setting, especially in fast-paced environments.
✨Express Your Can-Do Attitude
A positive attitude can set you apart. Make sure to convey your enthusiasm for the role and your willingness to tackle challenges. Share instances where your proactive approach led to successful outcomes in your previous jobs.
✨Prepare for Common Questions
Anticipate questions related to your cleaning experience, handling difficult situations, and your understanding of health and safety standards. Practising your responses will help you feel more confident and articulate during the interview.
