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For Companies At a Glance
- Tasks: Assist customers at the Trade Counter and manage stock control.
- Company: Join Reece Group, Australia's top plumbing supplier with a global presence.
- Benefits: Enjoy performance bonuses, paid leave, and discounts on home renovations.
- Why this job: Be part of a supportive team making a real difference in communities.
- Qualifications: Retail or customer service experience is preferred; must have a valid driver's licence.
- Other info: Opportunities for career growth within a diverse and inclusive workplace.
The predicted salary is between 21600 - 28800 £ per year.
About Reece Civil
We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. When it comes to investing in infrastructure, Reece Civil has the goods to deliver for drainage, sewerage, electrical and other utility projects that keep our communities humming.
About The Role
As part of the Trade Counter team in Campbellfield, you will help engineers, project managers and other tradespeople access the products they need to undertake major projects, as well as undertaking other tasks that keep customers happy and the branch running smoothly.
Your day-to-day
- Providing customer service and information about products
- Providing quotes both in person and over the phone
- Undertaking pick packing and stock control activities
- Helping keep the branch tidy and safe
- Making occasional deliveries to customers using a company vehicle
We'd love to hear from you if you're someone who:
- Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
- Can pick orders, maintain shop floor displays and ensure information provided is accurate
- Can use a computer and is happy to learn new systems
- Has a clean valid driver's licence and is open to working various shifts, including weekends
- Wants to develop their career - either locally, within our network or head office
Our Perks And Benefits
- Performance based bonuses
- Paid annual leave
- Continuous learning and development programs to support your career goals
- Generous discounts for those looking to renovate their bathroom or kitchen
- Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
- Paid parental leave
Reece Group
Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same. We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.
Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.
Inwards Goods/Trade Counter Assistant - Civil Campbellfield employer: Reece Group
Contact Detail:
Reece Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inwards Goods/Trade Counter Assistant - Civil Campbellfield
✨Tip Number 1
Familiarise yourself with the products and services offered by Reece Civil. Understanding their range of plumbing and bathroom products will help you provide better customer service and demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight any previous experience in retail sales or customer service when networking. Connect with current employees on platforms like LinkedIn to gain insights about the company culture and the role, which can give you an edge in your application.
✨Tip Number 3
Prepare for potential questions about handling customer inquiries and managing stock control. Practising scenarios where you’ve successfully resolved customer issues can showcase your problem-solving skills and readiness for the role.
✨Tip Number 4
Be ready to discuss your flexibility regarding working hours, including weekends. Emphasising your willingness to adapt to the needs of the branch can make you a more attractive candidate for the position.
We think you need these skills to ace Inwards Goods/Trade Counter Assistant - Civil Campbellfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail sales or customer service. Emphasise any roles where you provided customer support, managed stock, or worked in a team environment.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your ability to provide excellent customer service and your willingness to learn new systems.
Showcase Relevant Skills: Highlight your computer skills and any experience with stock control or order picking. If you have a clean driving licence, mention it as it is a requirement for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Reece Group
✨Know the Products
Familiarise yourself with the plumbing and bathroom products that Reece Civil supplies. Understanding the basics of these products will help you provide better customer service and answer any questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you successfully assisted customers. Highlight your ability to handle inquiries both in person and over the phone, as this role heavily relies on effective communication.
✨Demonstrate Team Spirit
Emphasise your willingness to work as part of a team. Discuss how you can contribute to keeping the branch tidy and safe, and how you can support your colleagues in achieving branch goals.
✨Be Ready for Practical Questions
Expect questions about stock control and order picking. Be prepared to discuss how you would manage these tasks efficiently, as they are key responsibilities of the role.
