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For Companies At a Glance
- Tasks: Open and close the store, provide top-notch customer service, and manage stock.
- Company: Join a vibrant fashion brand that values passion and customer care.
- Benefits: Enjoy competitive pay, flexible hours, and a supportive team environment.
- Why this job: Be part of a dynamic team that loves fashion and values your input.
- Qualifications: Friendly personality, customer service experience, and a love for fashion are key.
- Other info: Guaranteed minimum hours with potential for more during busy periods.
Are you fanatical about fashion and love giving the very best levels of customer care so that you leave everyone happy, wanting to keep coming back and telling all their friends? Do you want to be the best and to be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand? If so, then we want YOU!
KEY DUTIES:
- Responsible for opening and closing the store in the absence of management as and when required.
- Cashing up at the end of the day and ensuring correct procedures are followed as and when required.
- Providing back up support to the Store/Deputy Manager and reporting back to them on any issues.
- Optimise sales and individual customer purchases.
- Engage the customer by delivering a first class customer service.
- Operate till and handle financial transactions.
- Replenish stock with our fantastic products and specialist brands.
- Assist with deliveries and stock handling on a regular basis - we are busy!
- Undertake cleaning and housekeeping duties.
- Ensure compliance with all company procedures.
- Take responsibility for personal development and actively seek opportunities for improvement.
- Responsible for Health and Safety.
WHAT DO WE NEED FROM OUR TEAM MEMBERS?
- A warm, friendly and engaging personality is essential.
- To be highly motivated and a desire to be the best with an energy and enthusiasm to succeed.
- A proven ability to work well within a team and to use own initiative.
- Ability to adapt to frequent change and a high pressure environment - you will need to work hard and smart.
- Experience in a customer service role with face-to-face customer contact is highly desirable.
- Experience in a retail environment with a quality brand is desirable but not essential.
- Knowledge and understanding of High Street fashion.
This contracted hours stated above are a guaranteed weekly minimum but there is an expectation to work more hours and flexibility is required especially during peak trading periods.
Pay Rates: £12.60 per hour regardless of age.
Key Holder employer: Yours Clothing Limited
Contact Detail:
Yours Clothing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder
✨Tip Number 1
Show your passion for fashion! When you engage with us, make sure to highlight your love for the industry and any relevant experiences that showcase your knowledge of current trends and brands.
✨Tip Number 2
Demonstrate your customer service skills in conversation. Be prepared to share specific examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.
✨Tip Number 3
Emphasise your teamwork abilities. We value collaboration, so be ready to discuss how you've successfully worked within a team to achieve common goals or overcome challenges.
✨Tip Number 4
Be flexible and adaptable. Highlight your ability to thrive in fast-paced environments and your willingness to take on various responsibilities, especially during busy periods.
We think you need these skills to ace Key Holder
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and retail. Emphasise any roles where you demonstrated a warm, friendly personality and your ability to work well in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and customer care. Mention specific examples of how you've provided excellent service in previous roles and how you can contribute to the team.
Showcase Relevant Experience: In your application, detail any experience you have in retail or customer service, especially in high-pressure environments. Highlight your adaptability and willingness to learn.
Express Enthusiasm: Convey your enthusiasm for the role and the brand in your application. Let them know why you want to be part of their team and how you align with their values of customer care and teamwork.
How to prepare for a job interview at Yours Clothing Limited
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion during the interview. Share any personal experiences or knowledge about current trends, as this will demonstrate your genuine interest in the industry and align with the company's values.
✨Highlight Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Discuss how you engaged with customers and resolved any issues, as this role heavily relies on delivering a first-class customer experience.
✨Demonstrate Teamwork and Initiative
Be ready to discuss situations where you worked effectively within a team or took the initiative to solve problems. This will show that you can adapt to a busy retail environment and contribute positively to the team dynamic.
✨Understand the Brand and Its Values
Research the company and its product range before the interview. Familiarise yourself with their brand values and mission, as this knowledge will help you articulate why you want to be part of their team and how you can contribute to their success.
