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For Companies At a Glance
- Tasks: Open and close the store, provide top-notch customer service, and manage stock.
- Company: Join a vibrant fashion brand that values passion and customer care.
- Benefits: Enjoy competitive pay, flexible hours, and a fun team environment.
- Why this job: Be part of a dynamic team that loves fashion and values your input.
- Qualifications: Friendly personality, team player, and some retail or customer service experience preferred.
- Other info: Guaranteed minimum hours with potential for more during busy periods.
Are you fanatical about fashion and love giving the very best levels of customer care so that you leave everyone happy, wanting to keep coming back and telling all their friends? Do you want to be the best and to be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand? If so, then we want YOU!
KEY DUTIES:
- Responsible for opening and closing the store in the absence of management as and when required.
- Cashing up at the end of the day and ensuring correct procedures are followed as and when required.
- Providing back up support to the Store/Deputy Manager and reporting back to them on any issues.
- Optimise sales and individual customer purchases.
- Engage the customer by delivering a first class customer service.
- Operate till and handle financial transactions.
- Replenish stock with our fantastic products and specialist brands.
- Assist with deliveries and stock handling on a regular basis - we are busy!
- Undertake cleaning and housekeeping duties.
- Ensure compliance with all company procedures.
- Take responsibility for personal development and actively seek opportunities for improvement.
- Responsible for Health and Safety.
WHAT DO WE NEED FROM OUR TEAM MEMBERS?
- A warm, friendly and engaging personality is essential.
- To be highly motivated and a desire to be the best with an energy and enthusiasm to succeed.
- A proven ability to work well within a team and to use own initiative.
- Ability to adapt to frequent change and a high pressure environment - you will need to work hard and smart.
- Experience in a customer service role with face-to-face customer contact is highly desirable.
- Experience in a retail environment with a quality brand is desirable but not essential.
- Knowledge and understanding of High Street fashion.
This contracted hours stated above are a guaranteed weekly minimum but there is an expectation to work more hours and flexibility is required especially during peak trading periods.
Pay Rates: £11.83 per hour regardless of age.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.
Key Holder employer: Yours Clothing Limited
Contact Detail:
Yours Clothing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder
✨Tip Number 1
Familiarise yourself with the latest trends in high street fashion. Being knowledgeable about current styles and brands will not only help you stand out during the interview but also show your genuine passion for the role.
✨Tip Number 2
Prepare to demonstrate your customer service skills through role-playing scenarios. Think of examples where you've gone above and beyond for a customer, as this will highlight your ability to deliver first-class service.
✨Tip Number 3
Showcase your teamwork abilities by discussing past experiences where you collaborated effectively with colleagues. This is crucial for a Key Holder role, as you'll need to support the management and work well within a team.
✨Tip Number 4
Be ready to talk about how you handle high-pressure situations. Retail can be fast-paced, especially during peak times, so sharing strategies on how you stay organised and calm under pressure will impress potential employers.
We think you need these skills to ace Key Holder
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key duties and requirements for the Key Holder position. Tailor your application to highlight how your skills and experiences align with these responsibilities.
Showcase Customer Service Skills: Emphasise your experience in customer service roles, particularly any face-to-face interactions. Provide specific examples of how you've delivered excellent customer care and contributed to a positive shopping experience.
Highlight Teamwork and Initiative: Mention instances where you've successfully worked within a team or taken the initiative in previous roles. This will demonstrate your ability to adapt and thrive in a busy retail environment.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for fashion and customer service. Use it to express your enthusiasm for the role and the brand, and explain why you would be a great fit for the team.
How to prepare for a job interview at Yours Clothing Limited
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion during the interview. Share any personal experiences or knowledge about current trends and how they relate to the brand's products. This will demonstrate your genuine interest in the role.
✨Highlight Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Discuss specific situations where you went above and beyond to ensure customer satisfaction, as this is crucial for the Key Holder position.
✨Demonstrate Teamwork and Initiative
Be ready to talk about your experience working in a team and how you can contribute positively. Also, mention instances where you've taken the initiative to solve problems or improve processes, as this shows your proactive attitude.
✨Understand the Brand and Its Values
Research the company and its product range before the interview. Familiarise yourself with their values and mission, and be prepared to discuss how you align with them. This will show that you're not just looking for any job, but that you genuinely want to be part of their team.
