At a Glance
- Tasks: Support the Store Manager in running a vibrant cosmetics store.
- Company: Join Estée Lauder, a global leader in luxury beauty products.
- Benefits: Enjoy competitive pay, commission, product discounts, and training opportunities.
- Why this job: Be part of a dynamic team that values customer service and personal growth.
- Qualifications: Retail experience is a plus; passion for beauty and customer service is essential.
- Other info: Flexible hours to support your work-life balance.
The predicted salary is between 24000 - 36000 £ per year.
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
The Cosmetics Company Stores are the outlet retailing operation of the Estée Lauder Companies. We opened our first UK store in 1994, in the historic town of Bath, England and now comprise of 20+ stores at key Designer Outlet destinations across the UK including Bicester Village, Cheshire Oaks and Gunwharf Quays. We offer our consumers all core Estée Lauder Companies brands including Clinique, Estée Lauder, Jo Malone London, M·A·C and Tom Ford Beauty where our consumers immerse themselves in a world of premium skincare, make up, fragrance and haircare.
We are looking for a Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store.
Compensation And Benefits
- Competitive industry salary
- Commission scheme
- Product discount
- Training & development
Qualifications
- While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- A passion and energy to provide inspirational, authentic and personalised customer service
- Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
- Proof of right to live and work in the country
Seniority level
Not Applicable
Employment type
Full-time
Job function
Sales and Business Development
Industries
Personal Care Product Manufacturing
Estee Lauder Companies - The Cosmetic Company Store - York 37.5 hour -Key Holder employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estee Lauder Companies - The Cosmetic Company Store - York 37.5 hour -Key Holder
✨Tip Number 1
Familiarise yourself with the Estée Lauder brand and its product range. Understanding their core values and the unique selling points of their products will help you connect better with customers and demonstrate your passion during the interview.
✨Tip Number 2
Highlight any previous retail experience, especially in supervisory roles. Be prepared to discuss specific examples of how you've successfully coached or mentored team members to achieve sales targets, as this is a key aspect of the Key Holder position.
✨Tip Number 3
Showcase your customer service skills by preparing anecdotes that illustrate your ability to provide personalised and authentic service. This will resonate well with the hiring team, as they value a strong customer-centric approach.
✨Tip Number 4
Be flexible with your availability and communicate this clearly during the interview. The company appreciates a good work-life balance, so discussing your willingness to adapt your schedule can set you apart from other candidates.
We think you need these skills to ace Estee Lauder Companies - The Cosmetic Company Store - York 37.5 hour -Key Holder
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Key Holder at Estee Lauder. Highlight your relevant experience in retail operations and customer service in your application.
Tailor Your CV: Customise your CV to reflect your previous supervisory experience and any relevant skills that align with the job requirements. Use keywords from the job description to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beauty products and customer service. Mention specific examples of how you've successfully managed retail operations or mentored team members in the past.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a retail environment.
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know the Brand
Familiarise yourself with Estée Lauder's brands and products. Understanding their values and what sets them apart will help you connect with the interviewers and demonstrate your passion for the company.
✨Showcase Your Retail Experience
Highlight any previous retail operations or supervisory experience you have. Be ready to discuss specific examples of how you've successfully managed cash reconciliation or coached team members to achieve sales targets.
✨Emphasise Customer Service Skills
Prepare to talk about your approach to providing exceptional customer service. Share stories that illustrate your ability to create personalised experiences for customers, as this is crucial for a Key Holder role.
✨Discuss Availability Openly
Be honest about your availability during the interview. The company values work-life balance, so discussing your flexibility upfront can help set the right expectations and show your willingness to contribute.