At a Glance
- Tasks: Join us as a Kiosk Team Member, serving delicious Asian cuisine and ensuring customer satisfaction.
- Company: Panku is a vibrant food group passionate about creating fresh, tasty rice and noodle bowls.
- Benefits: Enjoy flexible hours, free meals, discounts, and support for professional qualifications while you work.
- Why this job: Be part of a fun team, embrace challenges, and contribute to sustainability initiatives.
- Qualifications: No experience needed, just a positive attitude and a love for food!
- Other info: Join a growing company with over 1500 kiosks globally and opportunities for career advancement.
Operations - Panku Queensferry
Contract: Part Time
Salary: £11.94
Contracted Hours: 8
We’re Panku! A group of food lovers with one common passion to create freshly made, delicious rice & noodle bowls, sizzling street food and hand-rolled sushi for everyone to enjoy. Panku brings together all the flavours of East and Southeast Asia to one place. From umami Japanese or punchy Korean to the aromatic fresh flavours of Thailand and Vietnam, Panku has it all to feast on.
We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey. Our people are at the heart of what we do:
- You will be a role model, have an appetite for success and a real thirst for delivering exceptional results.
- You will be ambitious and hungry to learn.
- You will always strive to do your best.
- You will be enthusiastic and have a positive disposition.
- You will embrace challenges head on, with a willing can-do attitude.
- You will want to be part of our success story.
What you’ll be doing:
- You will be assisting your manager in the daily running of our kiosk, preparing food and serving customers with a smile.
- You will be highly attentive to detail and be capable of delivering consistent standards in a fast-paced environment.
- You will be ensuring daily records of delivery, wastage and temperature checks are completed and recorded accurately.
- You will support us to build customer loyalty by ensuring the highest possible quality in food and service standards.
- You will interact confidently with our customers, have fantastic menu knowledge and will drive sales ensuring they always leave happy with both quality of our food and customer service.
We’re proud to offer:
- Fantastic working hours - no late nights!
- Power your shift with full choice of free YO! food.
- Opportunity to grow with YO! We will pay for you to achieve professional qualifications (up to Degree level) whilst you work.
- Brilliant support services designed to enhance your physical, mental and financial wellbeing.
- Bespoke reward platform including access to retail, cinema & gym discounts.
- 50% off your food every time you dine with us for you and 3 friends.
- Contribute towards our award-winning sustainability initiatives that deliver progress against 9 UN sustainability goals. We’re committed to responsibly sourcing and all our seafood, therefore we only use sustainably sourced fish. All our packaging is recyclable and 80% of our packaging is already made from recycled plastic.
- Annual Awards ceremony celebrating our success and offering winning Managers free trips to Japan.
- Because our business is expanding, we can offer you job security and the opportunity to grow your career alongside us.
About us:
Come roll with us and be part of something big. Celebrate global success across:
- Over 1500 retail kiosks globally (YO!, Panku, Mai Taiko Snowfox & Bento)
- Our Taiko manufacturing and distribution centre
- 63 YO! restaurants
- 50 major retail partners
- 3700 locations globally from Hawaii to Asia.
Kiosk Team Member employer: The Wonderfield Group
Contact Detail:
The Wonderfield Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kiosk Team Member
✨Tip Number 1
Show your passion for food! When you interact with the team or during any informal chats, express your love for Asian cuisine and share your favourite dishes. This enthusiasm can set you apart as a candidate who truly aligns with Panku's mission.
✨Tip Number 2
Familiarise yourself with the menu. Knowing the different rice and noodle bowls, sushi options, and street food offerings will not only impress during conversations but also demonstrate your commitment to providing excellent customer service.
✨Tip Number 3
Emphasise your ability to work in a fast-paced environment. Share examples from previous experiences where you successfully managed multiple tasks under pressure, showcasing your adaptability and efficiency.
✨Tip Number 4
Highlight your customer service skills. Be ready to discuss how you've built rapport with customers in past roles, as this is crucial for ensuring customer loyalty at Panku. A friendly and positive attitude goes a long way!
We think you need these skills to ace Kiosk Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what The Wonderfield Group is looking for in a Kiosk Team Member. Highlight your passion for food and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the responsibilities of the role. Emphasise any previous customer service or food preparation experience you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific aspects of The Wonderfield Group that excite you, such as their commitment to sustainability and quality.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for the role.
How to prepare for a job interview at The Wonderfield Group
✨Show Your Passion for Food
Since Panku is all about delicious food, make sure to express your love for cooking and trying new dishes during the interview. Share any relevant experiences you have with food preparation or customer service in a food setting.
✨Demonstrate Your Customer Service Skills
As a Kiosk Team Member, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past, and be ready to discuss how you would handle different customer scenarios.
✨Emphasise Your Attention to Detail
The role requires maintaining high standards in food preparation and service. Be prepared to talk about times when your attention to detail made a difference, whether in a previous job or a personal project.
✨Exhibit a Can-Do Attitude
Panku values individuals who embrace challenges. During the interview, showcase your positive attitude and willingness to learn. Share instances where you've tackled challenges head-on and what you learned from those experiences.