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- Tasks: Solve complex cloud infrastructure issues and ensure smooth operations.
- Company: Join Signify Technology, a forward-thinking team in the tech industry.
- Benefits: Enjoy flexible work arrangements, great benefits, and continuous learning opportunities.
- Why this job: Make a real impact in a collaborative Agile environment with cutting-edge technology.
- Qualifications: Experience with Azure, AWS, Terraform, Ansible, and strong troubleshooting skills required.
- Other info: Immediate interviews available; apply now to kickstart your career!
The predicted salary is between 46800 - 78000 £ per year.
We’re looking for a Cloud Support Engineer with a passion for solving complex infrastructure challenges and keeping cloud operations running smoothly. If you’re a hands-on problem-solver with experience across Azure and AWS, and a strong foundation in cloud security, automation, and support, we want to hear from you.
What You’ll Do:
- Resolve cloud infrastructure-related issues and ensure operational uptime
- Provision and maintain highly available environments using Terraform, Ansible, and other automation tools
- Troubleshoot Azure & AWS components – from VMs, Networking (vNET, VPN, NSG, Firewalls, DNS) to Backup Vaults
- Collaborate across teams to improve security, configuration, and cloud architecture
- Implement and enhance automation workflows and CI/CD pipelines
- Ensure compliance with standards like ISO27001 and PCI-DSS
- Maintain documentation and continuously improve internal support processes
What You’ll Bring:
- Proven experience with cloud computing, particularly Microsoft Azure and Amazon AWS
- Strong working knowledge of Terraform, Ansible, CI/CD, and networking concepts in the cloud
- Excellent troubleshooting skills across Windows, Active Directory, and networking
- Familiarity with helpdesk systems (e.g., Jira) and customer support best practices
- Security-first mindset with knowledge of compliance and cloud security principles
- Hands-on with SQL Server, SMTP, and IIS configurations
- Work with a cutting-edge tech stack in a collaborative, forward-thinking team
- A truly Agile environment
- Enjoy autonomy and the opportunity to make a real impact
- Great benefits, flexible work arrangements, and continuous learning opportunities
Please apply now we are conducting immediate first stage interviews.
Cloud Support Engineer employer: Signify Technology
Contact Detail:
Signify Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud Support Engineer
✨Tip Number 1
Familiarise yourself with the specific tools mentioned in the job description, such as Terraform and Ansible. Being able to discuss your hands-on experience with these tools during an interview will demonstrate your readiness for the role.
✨Tip Number 2
Brush up on your troubleshooting skills, especially related to Azure and AWS components. Prepare examples of past challenges you've resolved, as this will showcase your problem-solving abilities and technical expertise.
✨Tip Number 3
Understand the compliance standards mentioned, like ISO27001 and PCI-DSS. Being able to articulate how you have ensured compliance in previous roles can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Signify Technology on platforms like LinkedIn. Gaining insights about the company culture and expectations can help you tailor your approach and questions during the interview.
We think you need these skills to ace Cloud Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Azure and AWS, as well as your skills in Terraform, Ansible, and CI/CD. Use specific examples to demonstrate your troubleshooting abilities and cloud security knowledge.
Craft a Strong Cover Letter: In your cover letter, express your passion for solving complex infrastructure challenges. Mention how your hands-on problem-solving approach aligns with the role and how you can contribute to maintaining operational uptime.
Showcase Relevant Experience: When detailing your work history, focus on roles where you resolved cloud infrastructure issues or improved cloud architecture. Highlight any experience with compliance standards like ISO27001 and PCI-DSS.
Prepare for Technical Questions: Anticipate technical questions related to cloud operations, automation tools, and troubleshooting scenarios. Be ready to discuss your experience with helpdesk systems and customer support best practices.
How to prepare for a job interview at Signify Technology
✨Showcase Your Cloud Expertise
Make sure to highlight your experience with Azure and AWS during the interview. Be prepared to discuss specific projects where you resolved cloud infrastructure issues, as this will demonstrate your hands-on problem-solving skills.
✨Familiarise Yourself with Automation Tools
Since the role involves using Terraform and Ansible, brush up on these tools before your interview. You might be asked to explain how you've used them in past projects or how you would approach automating a specific task.
✨Prepare for Troubleshooting Scenarios
Expect to encounter troubleshooting questions related to cloud components like VMs, networking, and security. Practise explaining your thought process when diagnosing issues, as this will showcase your analytical skills.
✨Understand Compliance Standards
Familiarise yourself with compliance standards such as ISO27001 and PCI-DSS. Being able to discuss how you ensure compliance in cloud operations will show that you have a security-first mindset, which is crucial for this role.
