Transport Coordinator

Working in partnership with M&S, at Gist we deliver industry-leading logistics and supply chain transformation. We value, celebrate, and believe in the power of individuality and strive to create a work environment where everyone can be themselves. We want you to join us, bring your authentic self to work and unlock your full potential.

As a Transport Coordinator you will play a key role at the centre of our operation, where every action you take contributes to our customers enjoying their favourite M&S food. Our operation in Crewe is looking for candidates who can commit to a Days - 4 on, 3 off Sunday - Wednesday | 0600 to 1800.

What’s in it for you?

• £32,241.36 per annum
• 20% M&S discount on most things from furniture, fashion and food
• 20 days’ annual leave plus bank holidays (rising with length of service)
• Discounted rates on healthcare cash plan
• Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to 4 times salary)
• Amazing perks and discounts via our App to major restaurants and retailers
• Access to a wide range of wellbeing support – including our Employee Assistance Programme
• A first-class welcome with a tailored induction and a wide range of training schemes to help with your learning and development
• Cycle to work scheme
• Supportive Team: Join a close-knit community where collaboration is key

What Will You Do & What Will You Need

As part of your role you will brief and debrief Drivers, being the first point of contact for all drivers and ensuring all queries are fed back. Be accountable for Legal o-license compliance and for Operational excellence i.e. cost and service including Peak planning/delivery. Provide the highest level of customer care and finding resolutions/escalation of live issues. The monitoring of all routes ensuring all routes are running on time and escalating to the Team Manager on shift where appropriate. Effective time management to ensure the job is completed within the set time frame provided using Kronos exceptions & Schedules. Conduct Daily administration tasks in relation to payroll systems, payroll queries, holidays etc.

Ideally, you will have experience of administration in a busy transport environment, be PC literate with Word and Excel experience and have great attention to detail.

At Gist we are united by our core values; with safety and people at the heart of everything we do, we are progressive, accountable, collaborative, and ethical. Gist will play an integral part in the M&S journey as it pushes boundaries to lead the retail industry into a greener, speedier, more inspiring era.

Gist Crewe is one of our original distribution centres. It was built in 1981 to exclusively service the Marks & Spencer (M&S) Food contract. We’ve changed a lot since then, adopting innovative technologies to ensure our customer gets the most out of their supply chain. Operating two daily cycles, we take receipt of both chilled and ambient M&S Food products from suppliers. We then sort and pick product for each M&S Food store that is serviced by the Crewe depot. Product is then delivered to store within a 15 minute window. Additionally, the depot operates as a cross-docking hub for frozen product and Temperature Controlled Logistics distribution. Peak periods for the depot include Mother’s Day, Easter and Christmas, as well as M&S promotional events and product launches throughout the year.

Apply today and join us on the road to success. Upon application if successful, you will be contacted by a member of the team and booked onto an initial introduction call to discuss the role at hand and next steps. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Gist aims to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. If it’s meaningful to you, it’s important to us.