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For Companies At a Glance
- Tasks: Lead and coach a team to create an engaging shopping experience through effective merchandising.
- Company: Kohl's is a leading retail brand focused on delivering excellent customer service and quality products.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth in a supportive environment.
- Why this job: Join a dynamic team where you can develop leadership skills and make a real impact on customer satisfaction.
- Qualifications: Must be 18+, with strong communication skills; retail experience preferred but not required.
- Other info: Key holder responsibilities include opening/closing the store and ensuring a safe environment for all.
The predicted salary is between 36000 - 60000 £ per year.
As Merchandising Supervisor you will be the expert in merchandising and leading associates to deliver excellent customer service through sales floor merchandising, pricing and recovery. You will teach, coach, develop and supervise associates while consistently executing merchandising processes.
What You’ll Do
- Execute store merchandising standards following visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store in partnership with the Merchandising Manager.
- Maintain a well recovered selling floor where product is displayed in a manner that is clear, easy to understand and compelling to the customer.
- Maintain appropriate levels of product on the sales floor by remerchandising and replenishing as necessary based on sell through and seasonal changes.
- Coach, teach and train merchandising associates to accurately and efficiently execute company merchandising direction to brand standards.
- Execute pricing activities in store, ensuring that price changes, sign changes and ticketing procedures are completed accurately and efficiently.
- Support the training of associates on merchandising standards, product knowledge, and tools adhering to Kohl’s brand standards.
- Support and partner with the Operations team on merchandising incoming product, ensuring efficient execution.
All Supervisor Roles At Kohl’s Are Responsible For
- Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture.
- Exercising good judgment; taking appropriate partners as needed.
- Modeling, guiding and providing direction to associates.
- Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues.
- Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty).
- Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing.
- Preventing loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention.
- Monitoring and adjusting resources as dictated by the business to support customer needs and workload demands when assigned as leader on duty.
- Use key performance indicators (KPIs) to make informed business decisions that drive overall store results.
- Accomplishing multiple tasks within established timeframes.
- Training, monitoring and reinforcing company policies, procedures, standards and guidelines.
- Maintaining adherence to company safety policies for the safety of all associates and customers.
- Key holder responsibilities include opening and closing store processes, and providing direction to associates.
- Other responsibilities as assigned.
What Skills You Have
- Must be at least 18 years of age or older.
- Strong verbal/written communication and interpersonal skills.
- Flexible availability, including days, nights, weekends, and holidays.
Preferred
- 2 years experience in retail or similar industry.
- Experience supervising teams or associates, including the responsibility for coaching to achieve daily performance goals.
Pay Starts At: $23.50
Seniority level: Not Applicable
Employment type: Full-time
Job function: Sales and Business Development
Industries: Retail
Full-Time Store Merchandising Supervisor employer: Kohl's
Contact Detail:
Kohl's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-Time Store Merchandising Supervisor
✨Tip Number 1
Familiarise yourself with Kohl's merchandising standards and visual presentation techniques. Understanding their specific guidelines will help you demonstrate your knowledge during the interview, showing that you're ready to hit the ground running.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a retail environment. Highlight your coaching and training experiences, as these are crucial for the Merchandising Supervisor role.
✨Tip Number 3
Research current trends in retail merchandising and customer service. Being able to discuss these trends and how they can be applied at Kohl's will set you apart from other candidates.
✨Tip Number 4
Network with current or former Kohl's employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Full-Time Store Merchandising Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Full-Time Store Merchandising Supervisor position at Kohl's. Understand the key responsibilities and required skills to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in retail or supervisory roles. Mention specific examples of how you've coached or trained team members, as well as your ability to execute merchandising standards.
Showcase Communication Skills: Since strong verbal and written communication skills are essential for this role, ensure that your application reflects these abilities. Use clear and concise language, and consider including examples of successful communication in past roles.
Tailor Your Cover Letter: Craft a personalised cover letter that addresses why you want to work at Kohl's specifically. Mention your passion for customer service and how your values align with the company's culture of integrity and teamwork.
How to prepare for a job interview at Kohl's
✨Know Your Merchandising Standards
Familiarise yourself with Kohl's merchandising standards and visual direction. Be prepared to discuss how you would implement these in the store, showcasing your understanding of effective product presentation.
✨Demonstrate Leadership Skills
Highlight your experience in coaching and developing team members. Share specific examples of how you've successfully led a team in a retail environment, focusing on your ability to foster teamwork and maintain high morale.
✨Showcase Customer Service Mindset
Prepare to discuss your approach to customer service. Think of scenarios where you anticipated customer needs or resolved issues effectively, as this role heavily emphasises delivering excellent customer experiences.
✨Understand Key Performance Indicators (KPIs)
Be ready to talk about how you have used KPIs in previous roles to drive results. Discuss specific metrics you monitored and how they influenced your decision-making in merchandising and sales strategies.
