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- Tasks: Engage with customers via calls and online, providing exceptional service and support.
- Company: Join Concentrix, a global leader known for its inclusive culture and award-winning workplace.
- Benefits: Enjoy remote work, competitive pay, health benefits, paid training, and career growth opportunities.
- Why this job: Be part of a diverse team that values your contributions and supports your personal development.
- Qualifications: Must have a valid P&C insurance license and customer service experience; high school diploma required.
- Other info: Flexible work-from-home setup with company-provided tech and a vibrant community culture.
The predicted salary is between 28800 - 48000 ÂŁ per year.
Join to apply for the Licensed Personal Lines Insurance Agent, P&C (Remote) role at Concentrix. Please include current/active license and NPN number. Must have an active resident license to sell P&C insurance with preferably NO Appointments.
The Licensed Insurance Agent (Remote) works from home and engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. Military veterans are encouraged to apply.
A NEW CAREER POWERED BY YOU
Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces," "Best Company Culture," and "Best Companies for Career Growth" awards every year? Then a remote Licensed Property & Casualty Insurance Agent position at Concentrix is just the right place for you!
As a remote Licensed Property & Casualty Insurance Agent, you’ll join an organically diverse team from 70+ countries where all members contribute and support each other’s success and well-being, proudly united as "game-changers." Together, we help the world’s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. Due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.
CAREER GROWTH AND PERSONAL DEVELOPMENT
This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
What You Will Do In This Role
- Be efficient in navigating multiple systems.
- Actively listen and ask questions to identify customer needs.
- Advise on plan options, coverages, and pricing.
- Process new and/or amended enrollments.
- Ensure our clients’ customers enjoy authentic experiences.
- Deliver expert customer experiences…with a smile.
Your Qualifications
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Licensed Property & Casualty Insurance Agent (Remote) role include:
- 1+ years of customer service experience.
- Active resident license to sell P&C insurance.
- Verifiable High school diploma or GED.
- Strong computer navigation skills and PC knowledge.
- Proficiency in fast-paced multi-tasking with strong problem-solving skills.
- High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps).
- Must reside in the United States or have a valid U.S. address for residence.
What’s In It For You
One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:
- Starting wage will be between $18 and $20 (pay rate will not be below applicable minimum wage).
- Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
- Paid training (Classroom: 6 Weeks and Transition: 7 Weeks).
- Lucrative employee referral bonus opportunities.
- DailyPay enrollment option to access pay "early," when you want it.
- Company networking opportunities with organized groups in various topics.
- Health and wellness programs with trained partners to help promote a healthy you.
- Mentorship programs that support your rewarding career journey.
- Work-from-home convenience with company-supplied technologies.
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support.
- Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more.
- A range of other perks and benefits.
REIMAGINE THE BEST VERSION OF YOU!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”
(Bilingual: Spanish) Licensed Personal Lines Insurance Agent, P&C (Remote) employer: Concentrix
Contact Detail:
Concentrix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land (Bilingual: Spanish) Licensed Personal Lines Insurance Agent, P&C (Remote)
✨Tip Number 1
Make sure to highlight your bilingual skills in Spanish during any conversations or interviews. This role specifically requires fluency, so emphasising your language proficiency can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with the latest trends and regulations in the property and casualty insurance industry. Being knowledgeable about current events can help you engage in meaningful discussions and demonstrate your expertise.
✨Tip Number 3
Network with current or former employees of Concentrix on platforms like LinkedIn. They can provide valuable insights into the company culture and the specifics of the role, which can help you tailor your approach.
✨Tip Number 4
Prepare for potential role-play scenarios during the interview process. As a Licensed Insurance Agent, you'll need to demonstrate your customer service skills, so practice handling common customer inquiries and objections.
We think you need these skills to ace (Bilingual: Spanish) Licensed Personal Lines Insurance Agent, P&C (Remote)
Some tips for your application 🫡
Highlight Your Bilingual Skills: Since this role requires proficiency in Spanish, make sure to emphasise your language skills prominently in your CV and cover letter. Mention any relevant experiences where you used your bilingual abilities, especially in customer service.
Include Your License Information: As the job description specifies the need for an active resident license to sell P&C insurance, ensure you include your current license details and NPN number in your application. This shows you meet the basic requirements right from the start.
Tailor Your CV to the Role: Customise your CV to reflect the specific skills and experiences that align with the responsibilities of a Licensed Personal Lines Insurance Agent. Highlight your customer service experience and any relevant technical skills that demonstrate your ability to navigate multiple systems.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your enthusiasm for the role and the company culture at Concentrix. Share why you are passionate about providing exceptional customer experiences and how you can contribute to their team.
How to prepare for a job interview at Concentrix
✨Showcase Your Bilingual Skills
Since this role requires proficiency in both English and Spanish, be prepared to demonstrate your language skills during the interview. Practice common customer service scenarios in both languages to show your fluency and comfort level.
✨Highlight Relevant Experience
Make sure to discuss your previous customer service experience, especially in the insurance sector if applicable. Use specific examples of how you've resolved customer issues or provided exceptional service to illustrate your capabilities.
✨Familiarise Yourself with Insurance Products
Brush up on your knowledge of personal lines insurance products, coverages, and pricing. Being able to discuss these topics confidently will show that you are serious about the role and understand the industry.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask the interviewer about the company culture, training programs, and career growth opportunities. This shows your interest in the position and helps you assess if the company is the right fit for you.
