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For Companies At a Glance
- Tasks: Guide customers through the sales process and provide tailored advice.
- Company: Join a leading showroom known for quality and design inspiration.
- Benefits: Enjoy a competitive salary, commission, and opportunities for growth.
- Why this job: Be part of a dynamic team that values customer experience and creativity.
- Qualifications: 2+ years in a sales role; confident and customer-focused.
- Other info: Mentorship opportunities available for new team members.
The predicted salary is between 27000 - 28000 £ per year.
Are you passionate about interiors and delivering exceptional customer experiences? Do you thrive in a fast-paced, sales-driven environment where no two days are the same? If so, this could be your perfect next step. The showroom is a destination for customers seeking quality, expertise, and design inspiration-and our client is looking for a confident and experienced Senior Sales Advisor to help lead their customer journey from first contact through to completion.
Description of the role:
- Guiding customers through the full sales process in person, via email, and over the phone.
- Offering tailored advice on products, design, and technical queries.
- Creating quotations, arranging deliveries, and providing outstanding aftersales support.
- Taking ownership of customer issues and ensuring resolution to the highest standards.
- Supporting and mentoring the wider sales team, including training new starters.
- Using the CRM system to update customer records and sales activity.
- Managing sample requests and showroom visits, ensuring every customer feels welcomed and supported.
About you:
- Minimum of 2 years' experience in a sales-focused role.
Senior Sales Advisor employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Advisor
✨Tip Number 1
Familiarise yourself with the latest trends in interior design and sales techniques. This knowledge will not only help you stand out during interviews but also demonstrate your passion for the industry.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in mock sales scenarios. This will prepare you to handle various customer interactions confidently, showcasing your ability to guide them through the sales process.
✨Tip Number 3
Network with professionals in the interiors and sales sectors. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities at companies like ours.
✨Tip Number 4
Research our company culture and values thoroughly. Understanding what we stand for will allow you to tailor your approach during interviews, showing that you're not just a fit for the role, but also for our team.
We think you need these skills to ace Senior Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Emphasise any previous roles where you guided customers through the sales process, as this is crucial for the Senior Sales Advisor position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for interiors and exceptional customer experiences. Mention specific examples of how you've successfully resolved customer issues or mentored team members in past roles.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as communication, problem-solving, and CRM proficiency. Use keywords from the job listing to demonstrate your fit for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential in a sales-driven environment.
How to prepare for a job interview at Click To Hired
✨Show Your Passion for Interiors
Make sure to express your enthusiasm for interiors during the interview. Share any personal experiences or projects that highlight your interest in design and customer experience, as this role is all about guiding customers through their journey.
✨Demonstrate Sales Expertise
Prepare to discuss your previous sales experience in detail. Be ready to provide examples of how you've successfully guided customers through the sales process, handled objections, and closed deals. This will show that you have the skills needed for a Senior Sales Advisor.
✨Highlight Your Problem-Solving Skills
Since the role involves taking ownership of customer issues, be prepared to share specific instances where you've resolved customer complaints or challenges. This will demonstrate your ability to maintain high standards of customer service.
✨Familiarise Yourself with CRM Systems
As the position requires using a CRM system to manage customer records, it’s beneficial to mention any experience you have with similar systems. If you don’t have direct experience, research common CRM tools and be ready to discuss how you would adapt to using them.
