At a Glance
- Tasks: Create memorable coffee experiences and maintain quality standards.
- Company: The Coffee House is a vibrant community hub redefining coffee culture since 2011.
- Benefits: Enjoy competitive pay, flexible hours, and structured training through The Coffee House Academy.
- Why this job: Join a passionate team, develop your skills, and make lasting connections in a fun environment.
- Qualifications: No experience necessary; just bring your enthusiasm and love for coffee!
- Other info: Apply now for a chance to showcase your personality in an immersive on-the-job experience.
Join our passionate team as a Coffee House Enthusiast!
About the Opportunity:
- Salary: Enjoy a competitive rate of pay, 5% above National Minimum Wage (NMW)
- Contract: Permanent, offering a minimum of 20 hours per week
About Us:
Calling all coffee lovers! At The Coffee House, nestled in the heart of Skelmersdale, we’re not just brewing coffee - we’re crafting experiences. Join our dynamic team as we redefine the way people eat, drink and relax. Since 2011, we’ve been on a mission to infuse every cup with passion, personality, and pure joy. With locations across the North West of England and North Staffordshire, we’re not just a coffee shop, we’re a community hub.
About You:
Are you ready to bring your energy and enthusiasm to our team? We’re looking for outgoing individuals who share our love for genuine hospitality. Whether you’re a seasoned barista or a coffee connoisseur in the making, we want you! As a Coffee House Team Member, you’ll be the heart and soul of our brand, creating unforgettable moments for every guest.
What You Will Bring:
- Guest Experience: Create memorable and personalised experiences for our guests, making each visit a special chapter in their coffee journey. Address guest questions and resolve issues with professionalism and a friendly approach, leaving a long lasting impression every time.
- Quality Control: Uphold our standards of excellence, ensuring each brew meets the mark of perfection. Keep our equipment in optimal condition, ensuring every cup is as perfect as the last.
- Product Expert: Develop an in-depth understanding of our offerings to confidently advise and assist guests. Craft great coffee that hits that sweet spot every time - don’t forget about our teas, coolers, seasonal ranges and more.
- Team Player: Assist with opening and closing the store and other duties as needed. Most importantly, have fun - this is your time to learn, develop, and meet great people.
Our Hiring Process:
- Apply now through our website.
- Stand out from the crowd? You’ll hear from us for a friendly chat about your skills and experience.
- Leading Contender? You’ll be invited to join us for an immersive on-the-job experience, where you can showcase your personality and get to know our team.
- Ready to brew up some magic? Apply today and become part of something special!
Thank you for your application! If you don’t hear back within 14 business days, we encourage you to apply again in the future.
Warm Regards, The Coffee House Team
Team Member employer: The Coffee House
Contact Detail:
The Coffee House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Familiarise yourself with The Coffee House's menu and offerings. Knowing the different types of coffee, teas, and seasonal specials will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your passion for customer service. Think of examples from your past experiences where you went above and beyond to create a memorable experience for a guest. This will resonate well with the team’s focus on hospitality.
✨Tip Number 3
Showcase your teamwork skills. Prepare to discuss how you've successfully collaborated with others in previous roles. The Coffee House values a strong team dynamic, so highlighting your ability to work well with others is key.
✨Tip Number 4
Be ready to engage in a practical demonstration during the hiring process. Brush up on basic barista skills or even practice making a few drinks at home. This hands-on approach will help you stand out as a candidate who is eager to learn and contribute.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Passion for Coffee: In your application, express your love for coffee and how it aligns with the values of The Coffee House. Share any relevant experiences that highlight your enthusiasm for the coffee culture.
Highlight Customer Service Skills: Emphasise your ability to create memorable guest experiences. Provide examples of how you've successfully addressed customer queries or resolved issues in previous roles.
Demonstrate Team Spirit: Mention your experience working in a team environment. Highlight instances where you collaborated with others to achieve common goals, as teamwork is essential at The Coffee House.
Tailor Your CV and Cover Letter: Make sure your CV and cover letter are tailored specifically for this role. Use keywords from the job description and showcase how your skills and experiences make you a perfect fit for the Team Member position.
How to prepare for a job interview at The Coffee House
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the coffee culture during the interview. Share any personal experiences or favourite brews that highlight your enthusiasm, as this will resonate well with the team.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided outstanding customer service in the past. The Coffee House values genuine hospitality, so showcasing your ability to create memorable experiences for guests will set you apart.
✨Be Ready to Discuss Teamwork
As a Team Member, you'll need to work closely with others. Be prepared to talk about your experiences in a team setting, highlighting how you contribute positively and support your colleagues.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your interest in the company and its culture. Inquire about training opportunities or how the team fosters a fun and engaging environment, which aligns with their values.