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- Tasks: Lead the digital product vision and roadmap for HomeServe's digital journey.
- Company: HomeServe is transforming into a digital-first organization, focused on enhancing customer experiences.
- Benefits: Enjoy hybrid work flexibility with remote options and a collaborative team environment.
- Why this job: Be a key player in driving digital growth and innovation while making a real impact.
- Qualifications: Extensive experience in digital delivery and agile methodologies is essential.
- Other info: Opportunity to manage a multi-disciplined team and influence company-wide digital strategies.
The predicted salary is between 54000 - 84000 £ per year.
About The Role HomeServe are currently recruiting for the new Head of Digital Product to join the Digital Delivery Team in Walsall. As the Head of Digital Product youwill be a key member of the Digital Leadership Team and report directly to the Director of Digital, who has ambitious plans for the HomeServe digital journey. We work in a hybrid way, mostly remote with a requirement to travel into our Walsall office twice a week to work with the team. With that in mind you will be located within a convenient commute to Walsall. The Digital Delivery Team is accountable for the delivery of digital activity across HomeServe Membership Ltd, including strategy, transformation, new functionality, maintenance and optimisation. The team strives to evolve our core digital capability, transforming the organisation to embrace and drive its adoption as a digital first organisation. Formed in a matrix structure across Product, Change, Technology and Digital Optimisation, the team is accountable for building compelling online capability and journeys across the digital estate, in order to deliver the very best outcomes for our Customers and the Company. ROLE PURPOSE As a member of the digital leadership team the role will own, lead, and specify a product vision and roadmap aligned to HMLs priorities, its digital strategy and telephony automation platform. Through clear ownership and accountability, the role will set the priority and direction…
Head of Digital Product employer: HomeServe Careers
Contact Detail:
HomeServe Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Digital Product
✨Tip Number 1
Familiarize yourself with agile delivery principles, as this role emphasizes the importance of agile methodologies. Consider taking a short course or certification in agile practices to demonstrate your commitment and understanding.
✨Tip Number 2
Network with professionals in the digital product space, especially those who have experience in corporate environments. Attend industry meetups or webinars to connect with potential colleagues and gain insights into the latest trends and challenges.
✨Tip Number 3
Prepare to discuss your experience with stakeholder management and how you've influenced key priorities in previous roles. Be ready to share specific examples that highlight your ability to challenge traditional thinking and drive change.
✨Tip Number 4
Stay updated on the latest digital technology trends and think about how they can be applied to HomeServe's objectives. Being able to identify and articulate opportunities for innovation will set you apart during discussions with the hiring team.
We think you need these skills to ace Head of Digital Product
Some tips for your application 🫡
Understand the Role: Before you start writing your application, make sure you fully understand the responsibilities and requirements of the Head of Digital Product position. Tailor your application to highlight how your experience aligns with the specific needs of HomeServe.
Highlight Relevant Experience: In your CV and cover letter, emphasize your extensive experience in digital delivery and leading product teams. Use specific examples that demonstrate your understanding of agile methodologies and stakeholder management skills.
Showcase Your Achievements: Quantify your achievements in previous roles, especially those related to digital optimization and conversion improvements. Mention any successful projects where you drove digital growth or improved customer experiences.
Communicate Your Vision: In your cover letter, articulate your vision for the digital product landscape at HomeServe. Discuss how you would approach the role and contribute to the company's digital strategy, showcasing your enthusiasm for all things digital.
How to prepare for a job interview at HomeServe Careers
✨Showcase Your Digital Expertise
As the Head of Digital Product, it's crucial to demonstrate your extensive experience in digital delivery. Be prepared to discuss specific projects where you've led digital product teams and how you applied agile methodologies to achieve success.
✨Highlight Stakeholder Management Skills
Strong stakeholder management is key for this role. Share examples of how you've influenced key priorities and navigated challenges within an organization. This will show your ability to drive collaboration and align teams towards common goals.
✨Discuss Your Analytical Approach
Given the emphasis on metrics and KPIs, be ready to talk about your analytical skills. Discuss your experience with usability research, multivariate testing, and how you've used data to drive digital optimization and conversion improvements.
✨Emphasize Customer-Centric Design
HomeServe values a customer-centric approach. Prepare to share how you've embedded customer feedback into product development and how you've created intuitive site functionality that enhances user experience.
