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- Tasks: Deliver medicines and provide exceptional care to patients and care homes.
- Company: Boots is a leading healthcare provider dedicated to community well-being and inclusivity.
- Benefits: Enjoy flexible benefits, employee discounts, and a supportive work environment.
- Why this job: Make a real difference in people's lives while building relationships in your community.
- Qualifications: Must have at least 1 year of driving experience and a genuine desire to help others.
- Other info: Full training provided; part-time options available.
The predicted salary is between 24000 - 36000 £ per year.
Joining us as a Boots Healthcare Logistics Driver (HLD) is a great opportunity. You’ll deliver first class care to those in the community who might otherwise never visit a Boots store. You’ll be part of a unique service that prioritises the patient behind the parcel; this really is a role that offers so much more than other delivery roles.
About the role
You will report into the Healthcare Logistics Manager and your role will be to provide outstanding customer care by delivering and collecting medicines from Care Homes, patients at home, GP surgeries and other Boots stores within an allocated route time. You will play a crucial role in ensuring timely and accurate deliveries whilst following safety protocols. You’ll be provided with a vehicle that is maintained by Boots with all the training and equipment that you will need to work safely, including a handheld device that provides pre-planned routing and satellite navigation.
You will also:
- Build great relationships with store teams, care homes and GP surgeries.
- Follow standards, operating policies and health and safety procedures.
- Drive safely and legally.
- Keep your vehicle maintained and clean, reporting any damage or issues.
- Feedback relevant customer comments and concerns and make suggestions on how the operation can be improved.
- Be a proud ambassador for Boots Healthcare Logistics.
What you’ll need to have
These are the essential skills or experience needed to succeed in this role. Full training is provided for this role:
- A minimum of 1 year’s driving experience.
- Able to read and interpret delivery routes and instructions.
- Enjoy following process and working at pace to achieve service levels and targets.
- Physical stamina and capability to work in a manually demanding role with heavy lifting.
- Comfortable using new technology.
- Calm in the face of unexpected changes or challenges.
- Comfortable in new situations and meeting new people.
- A genuine desire to help people and provide legendary care.
It would be great if you also have:
These are desirable, not essential, so we would welcome applications from candidates that don’t match this additional criterion:
- Basic numeracy skills.
- Experience in a driving role.
- Experience in a customer-facing role.
Our benefits
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it’s with you, we change for the better.
What’s next?
If your application is successful, you will be invited to attend an in-person interview within the next 14 days. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer and you will be asked to submit a DBS (Disclosure & Barring Service). Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Boots Healthcare Logistics Driver employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boots Healthcare Logistics Driver
✨Tip Number 1
Familiarise yourself with Boots' values and mission. Understanding their commitment to patient care will help you convey your genuine desire to help people during the interview.
✨Tip Number 2
Prepare to discuss your driving experience in detail. Highlight any previous roles where you had to follow strict delivery routes or safety protocols, as this will demonstrate your capability for the role.
✨Tip Number 3
Practice your customer service skills. Since this role involves interacting with care homes and patients, being able to showcase your ability to build relationships and provide excellent service will set you apart.
✨Tip Number 4
Be ready to discuss how you handle unexpected challenges. The role requires calmness in changing situations, so think of examples from your past that illustrate your problem-solving skills.
We think you need these skills to ace Boots Healthcare Logistics Driver
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Boots Healthcare Logistics Driver position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: Emphasise your driving experience and any customer-facing roles you've held. Mention specific examples where you provided excellent service or handled challenging situations, as this will demonstrate your suitability for the role.
Showcase Your Skills: Make sure to include your ability to follow processes, work at pace, and adapt to unexpected changes. If you have experience using technology, such as handheld devices or navigation systems, be sure to mention that as well.
Craft a Strong Cover Letter: Write a compelling cover letter that expresses your genuine desire to help people and provide outstanding care. Use this opportunity to convey your passion for the role and how you can contribute to the Boots team.
How to prepare for a job interview at The Boots Company PLC
✨Show Your Customer Care Skills
As a Boots Healthcare Logistics Driver, you'll be delivering care to the community. Be prepared to discuss your previous experiences in customer service and how you prioritise patient care. Share specific examples of how you've gone above and beyond for customers.
✨Demonstrate Your Driving Experience
With a minimum of one year's driving experience required, make sure to highlight your driving history. Discuss any relevant training or certifications you have, and be ready to talk about how you handle unexpected challenges on the road.
✨Familiarise Yourself with Health and Safety Protocols
Understanding health and safety procedures is crucial for this role. Brush up on relevant regulations and be ready to explain how you ensure compliance while driving and handling deliveries. This shows that you take safety seriously.
✨Be Ready for Technology Questions
You'll be using a handheld device for routing and navigation. Be prepared to discuss your comfort level with technology and any previous experience using similar devices. Highlight your ability to adapt to new tools quickly.
