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For Companies At a Glance
- Tasks: Serve guests with a smile, manage orders, and ensure a fantastic dining experience.
- Company: Join the iconic IHOP team, known for its delicious pancakes and welcoming atmosphere.
- Benefits: Enjoy flexible hours, a fun work environment, and opportunities for growth.
- Why this job: Perfect for those who love people and want to make a difference in their dining experience.
- Qualifications: Must be punctual, reliable, and have great communication skills; no prior experience needed.
- Other info: Entry-level position with full-time hours; ideal for students looking to earn while they learn.
The predicted salary is between 24000 - 36000 £ per year.
As a Server/Waiter/Waitress at IHOP, you will lead guests through their dining experience with excellent service, menu knowledge, and hospitality. Our servers represent the IHOP brand and should have a friendly demeanor and genuine care for guests' wellbeing.
Other Duties Include:
- Expediting all orders
- Ensuring standards in guest checks and cash control
- Handling guest complaints promptly
- Stocking and rotating supplies in service and dining areas
- Assisting with cleaning, such as clearing and setting tables
Requirements:
- Applicants should be punctual, well-groomed, and in a clean uniform.
- They must work well with others, be self-motivated, reliable, and have a strong work ethic.
- Good communication skills are essential.
- Physical requirements include lifting 5-15 pounds, standing for up to 8 hours, and occasional pushing, pulling, stretching, and bilateral use of fingers and wrists.
This description is not all-inclusive.
IHOP Server/Waiter/Waitress employer: IHOP
Contact Detail:
IHOP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IHOP Server/Waiter/Waitress
✨Tip Number 1
Familiarise yourself with the IHOP menu and any special promotions. Being knowledgeable about the offerings will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family as if they were customers. This will help you become more comfortable in a serving role and demonstrate your ability to connect with guests.
✨Tip Number 3
Showcase your reliability by being punctual for your interview and dressing appropriately. Arriving on time and looking well-groomed reflects the professionalism that IHOP values in its staff.
✨Tip Number 4
Prepare to discuss how you handle difficult situations, such as guest complaints. Having specific examples ready will illustrate your problem-solving skills and your commitment to excellent customer service.
We think you need these skills to ace IHOP Server/Waiter/Waitress
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Server/Waiter/Waitress at IHOP. Familiarise yourself with the job description and think about how your skills and experiences align with their requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in hospitality or customer service. Emphasise your communication skills, punctuality, and any previous roles that demonstrate your ability to work well in a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing excellent service. Mention specific examples of how you've handled guest complaints or worked under pressure in previous jobs to illustrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at IHOP
✨Show Your Hospitality Skills
As a Server at IHOP, demonstrating your ability to provide excellent service is crucial. Be prepared to share examples of how you've gone above and beyond for guests in previous roles, highlighting your friendly demeanor and genuine care for customer wellbeing.
✨Know the Menu Inside Out
Familiarise yourself with IHOP's menu before the interview. Being able to discuss popular dishes, specials, and dietary options shows that you're proactive and genuinely interested in the role, which can impress the interviewers.
✨Emphasise Teamwork and Reliability
Since working well with others is essential in this role, be ready to talk about your experiences in team settings. Highlight instances where you collaborated effectively with colleagues or handled busy shifts, showcasing your reliability and strong work ethic.
✨Prepare for Common Interview Questions
Anticipate questions related to handling guest complaints, managing stress during busy periods, and your approach to maintaining cleanliness and organisation. Practising your responses will help you feel more confident and articulate during the interview.
