Strategic Account Manager - DeFi

Full-Time No home office possible

Overview

Join to apply for the Strategic Account Manager – DeFi role at Chainlink Labs.

About Us: Chainlink Labs is the primary contributing developer of Chainlink, the decentralized computing platform powering the verifiable web. Chainlink is the industry-standard platform for providing access to real-world data, off-chain computation, and secure cross-chain interoperability across any blockchain. Chainlink Labs helps power verifiable applications for banking, DeFi, global trade, and gaming by collaborating with some of the world’s largest financial institutions, notably Swift, DTCC, and ANZ. Chainlink Labs also works with top Web3 teams, including Aave, Compound, GMX, Maker, and Synthetix. Chainlink Labs was ranked as one of the Global Top 100 Most Loved Workplaces by Newsweek 2025.

About The Role

As a Strategic Account Manager at Chainlink Labs, you will be a vital member of our team, responsible for nurturing and enhancing our relationships with strategic partners in the top DeFi protocols. Your primary focus will be to understand our partners\\\’ requirements, facilitate smooth product integration, and deliver exceptional account management support. By leveraging your extensive experience in technical account management and deep knowledge of web3 and DeFi, you will drive customer satisfaction, promote product usage, and foster long-term partnerships. Your expertise and interpersonal skills will be instrumental in shaping the success of both our partners and Chainlink Labs.

Your Impact

Establish a comprehensive account management plan encompassing community engagement, DAO governance landscape, delegate outreach, product integration, and roadmap alignment.
Undertake new business development activities to continue to acquire DeFi protocols for Chainlink
Create and oversee team structure for the account management plan.
Establish good working relationships with key stakeholders.
Grow the product usage of existing products.
Take user feedback to help product generate new features and products to drive user satisfaction.

Skills & Qualifications

3+ years of extensive account, new business and/or relationship management in technical environments with experience managing large and complex accounts, and successfully engaging stakeholders at all levels and functions within organizations.
Knowledge of web3 / blockchain technology and strong experience with DeFi (including personal hands-on experience with DeFi)
Ability to read code, hold technical conversation and navigate large-scale software development projects is highly desirable
With Pre-sales experience, strong business acumen and experience driving commercial negotiations
2+ years experience working with decentralized applications (DApps), smart contracts, and blockchain technology.
Able to travel 20%+

Preferred Qualifications

Hands-on development experience on web3/Defi projects
Strong experience dealing with DAOs
Understand Solidity, Python, SQL or other programming language

All roles with Chainlink Labs are global and remote-based. Unless otherwise stated, we ask that you try to overlap some working hours with Eastern Standard Time (EST).

We carefully review all applications and aim to provide a response to every candidate within two weeks after the job posting closes. The closing date is listed on the job advert, so we encourage you to take the time to thoughtfully prepare your application. We want to fully consider your experience and skills, and you will hear from us regarding the status of your application shortly after the closing date.

Commitment to Equal Opportunity

Chainlink Labs is an equal opportunity employer. All qualified applicants will receive equal consideration for employment in compliance with applicable laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us via this form.

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