At a Glance
- Tasks: Engage with customers to guide them through the exciting car buying journey.
- Company: Join Sytner Group, representing 23 prestigious vehicle brands across 140 UK dealerships.
- Benefits: Enjoy flexible hours, generous commission, discounted car schemes, gym memberships, and more!
- Why this job: Be part of a supportive team that values your unique contributions and career growth.
- Qualifications: Customer service or sales experience is preferred; a valid UK driving license is beneficial.
- Other info: Assessment center attendance may be required; we embrace diversity and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Sytner Group are excited to offer a Permanent New Car Sales Consultant role with the potential to make a generous commission.Our New Car Sales Consultant really are at the heart of ensuring that we deliver first class customer experiences to every customer that visits one of our dealerships.Joining us as a New Car Sales Consultant means you will be the key point of contact for our customers during this exciting experience of buying their car, so it\\\\\\\\\\\\\\'s crucial you get the service right first time and every time.Interested? Read on for what we are looking for… About the roleMercedes-Benz of Loughton have an exciting opportunity available for an individual who comes from some form of customer service or sales background.As a Mercedes-Benz New Car Sales Consultant, you will communicate with customers to support and understand their needs, on their journey to buying a new car.Mercedes-Benz New Car Sales Consultants work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.On top of your salary and very achievable OTE, you will also benefit from subsidised Manufacturer Car Purchase schemes for your family as well as discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers. About YouYou will have good interpersonal skills and take pride in engaging with customers face-to-face and have passion for delivering outstanding customer service.A full and valid UK driving licence will also be of benefit.Please note you may be asked to attend an assessment centre. Why Sytner?Sytner Group are delighted to provide an industry-leading benefits package.We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.Enhanced Holiday Entitlement – 33 days inc. bank holidaysIndustry-leading Maternity, Paternity and Adoption PayCareer DevelopmentRecognition of Long Service every 5 yearsDiscounted Car SchemesHigh Street DiscountsDiscounted Gym membershipsCycle to work schemeOne day a year paid voluntary / community workAt Sytner, our values and the way we behave are important to us.
We have a working environment where we value and respect every individual\\\\\\\\\\\\\\'s unique contribution, supporting our colleagues to thrive and achieve their full potential.We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.For more information around reasonable adjustments and the recruitment process please click here.Unsure? Read on…We represent over 23 of the world\\\\\\\\\\\\\\'s most prestige vehicle brands, across our 140 UK dealerships.We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.Job Type: Full-timeLocation Detail: Loughton, Essex, IG10 3SD
New Car Sales Consultant, Mercedes-Benz of Loughton employer: Sytner Group
Contact Detail:
Sytner Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Car Sales Consultant, Mercedes-Benz of Loughton
✨Tip Number 1
Familiarize yourself with the Mercedes-Benz brand and its latest models. Being knowledgeable about the cars will not only impress your potential employers but also help you connect better with customers.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a sales scenario. This will help you build confidence in understanding customer needs and delivering exceptional service.
✨Tip Number 3
Network with current employees at Sytner Group or in the automotive sales industry. They can provide valuable insights into the company culture and what it takes to succeed as a New Car Sales Consultant.
✨Tip Number 4
Be prepared for the assessment centre by researching common interview questions and role-playing scenarios that may arise during the sales process. This will help you stand out as a candidate who is ready for the challenge.
We think you need these skills to ace New Car Sales Consultant, Mercedes-Benz of Loughton
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a New Car Sales Consultant at Mercedes-Benz of Loughton. Highlight your customer service and sales experience in your application to show that you are a great fit for the role.
Tailor Your CV: Customize your CV to emphasize relevant skills and experiences that align with the job description. Focus on your interpersonal skills and any previous roles in customer service or sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering outstanding customer service. Mention specific examples from your past experiences that demonstrate your ability to engage with customers effectively.
Prepare for Assessment Centre: If invited to an assessment centre, prepare by practicing common interview questions and role-playing scenarios related to customer interactions. This will help you feel confident and ready to impress.
How to prepare for a job interview at Sytner Group
✨Show Your Passion for Customer Service
As a New Car Sales Consultant, your ability to connect with customers is crucial. Be prepared to share examples of how you've gone above and beyond in previous customer service roles. This will demonstrate your commitment to delivering outstanding experiences.
✨Know the Product Inside Out
Familiarize yourself with the Mercedes-Benz brand and its vehicles. Understanding the features, benefits, and unique selling points of the cars will help you engage confidently with customers and answer their questions effectively.
✨Demonstrate Flexibility and Team Spirit
Highlight your willingness to work flexible hours, including weekends. Show that you understand the importance of teamwork in providing excellent service and that you're ready to contribute positively to the dealership's environment.
✨Prepare for Assessment Centre Activities
If you're asked to attend an assessment centre, be ready for group activities and role-playing scenarios. Practice your communication and interpersonal skills, as these will be key in showcasing your suitability for the role.