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- Tasks: Drive business growth by managing client relationships and identifying new opportunities.
- Company: Join a leading IT Managed Service Provider experiencing rapid growth and innovation.
- Benefits: Enjoy a competitive salary, performance bonuses, and professional development opportunities.
- Why this job: Make a significant impact in a forward-thinking company while working remotely.
- Qualifications: Proven experience in IT account management with strong interpersonal and communication skills.
- Other info: Work fully remote with just one office day per month across the UK.
The predicted salary is between 30000 - 70000 £ per year.
Location: Fully remote with 1 day a month from a regional office around the UK
Salary: Up to £50,000 per annum + Benefits
Industry: IT Managed Services, O365, Backup/DR, Connectivity, Cloud Services, MS365, LAR, Licensing, Digital Transformation, Modern Workplace, Veeam, Datto, Account Management, Farmer, Overlay, Existing Business, MMR, Monthly Recurring, IT MSP, VAR, New Business Development
Chapman Tate Associates are excited to be recruiting for a dynamic IT Account Director on behalf of a leading IT Managed Service Provider (MSP). Our client has experienced rapid growth, acquiring over a range of businesses in recent years and expanding their portfolio of services across a range of disciplines including the Digital Workplace, Cyber Essentials, Hosted IT/Cloud, DRAAS, Storage/Backup and similar type solutions.
The Role
As an IT Account Director, you will play a key role in driving business growth by managing existing client relationships and identifying new opportunities. Your focus will be on delivering exceptional customer service and expanding the company's footprint across various IT services, including cloud-based infrastructure, cyber security, and unified communications.
Key Responsibilities:
- Manage and grow a portfolio of existing client accounts.
- Identify new business opportunities and upsell/cross-sell services.
- Collaborate with internal teams to ensure the delivery of client projects on time and within budget.
- Maintain in-depth knowledge of the company's products and services, particularly in cloud, infrastructure, and cyber security.
- Develop and present proposals that meet client needs and business objectives.
- Work closely with technical teams to tailor solutions for specific client requirements.
Ideal Candidate:
- Proven experience as an Account Manager within the IT or Telecoms sector, ideally with an MSP.
- Knowledge or experience in Hosted Cloud, Infrastructure, or Cyber Security Solutions.
- Strong interpersonal skills and the ability to build rapport with clients.
- Ability to work independently while contributing to a larger team effort.
- Demonstrated success in managing accounts and driving business growth.
- Excellent communication and presentation skills.
What's on Offer:
- Competitive salary of up to £50,000 per year
- Performance-related bonuses
- Professional development opportunities
- The chance to work with a rapidly growing and innovative company
If you are an experienced Account Director with a passion for IT solutions and are looking to make a significant impact in a forward-thinking business, we would love to hear from you.
IT Account Director (MSP) employer: Chapman Tate Associates
Contact Detail:
Chapman Tate Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Account Director (MSP)
✨Tip Number 1
Network with professionals in the IT Managed Services sector. Attend industry events, webinars, or local meetups to connect with potential colleagues and clients. Building relationships can lead to valuable insights and opportunities.
✨Tip Number 2
Stay updated on the latest trends in cloud services, cyber security, and digital transformation. Follow relevant blogs, podcasts, and news sources to ensure you can speak knowledgeably about these topics during interviews.
✨Tip Number 3
Prepare to discuss your previous successes in account management. Have specific examples ready that demonstrate how you've grown client accounts or identified new business opportunities, as this will showcase your ability to drive growth.
✨Tip Number 4
Familiarise yourself with the company's portfolio of services. Understanding their offerings will allow you to tailor your discussions and show how your experience aligns with their needs, making you a more attractive candidate.
We think you need these skills to ace IT Account Director (MSP)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly within the IT or Telecoms sector. Emphasise your knowledge of cloud services, cyber security, and any previous roles with Managed Service Providers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT solutions and your ability to drive business growth. Mention specific achievements in managing accounts and how you can contribute to the company's success.
Highlight Key Skills: In your application, focus on key skills such as interpersonal communication, project management, and your ability to work independently while being part of a team. Provide examples of how you've successfully built client relationships.
Showcase Your Knowledge: Demonstrate your understanding of the company's products and services in your application. Mention any relevant certifications or training in areas like cloud infrastructure or cyber security to strengthen your candidacy.
How to prepare for a job interview at Chapman Tate Associates
✨Know Your Products Inside Out
Make sure you have a solid understanding of the company's products and services, especially in cloud solutions, cyber security, and infrastructure. This knowledge will help you answer questions confidently and demonstrate your expertise during the interview.
✨Showcase Your Relationship-Building Skills
As an IT Account Director, strong interpersonal skills are crucial. Be prepared to share examples of how you've successfully built and maintained client relationships in the past. Highlight any specific strategies you've used to foster trust and rapport.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about past experiences where you've identified new business opportunities or resolved client issues, and be ready to discuss these in detail.
✨Demonstrate Your Team Collaboration Skills
Collaboration with internal teams is key in this role. Be ready to discuss how you've worked with technical teams or other departments to deliver successful projects. Emphasise your ability to communicate effectively and contribute to a team environment.
