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For Companies At a Glance
- Tasks: Provide exceptional customer service and handle cash transactions.
- Company: Join a vibrant club focused on community and customer care.
- Benefits: Enjoy flexible hours, mental wellbeing support, and generous staff discounts.
- Why this job: Be yourself while making a positive impact in a fun environment.
- Qualifications: Must be 18+, with cash handling and customer service experience.
- Other info: Evening and weekend shifts required; flexibility is key.
Have you ever wondered what it would be like to genuinely be yourself at work? Do you have great cash handling experience? Do you consider yourself as a people person? If yes, we would love to hear from you!
Join us as a Customer Assistant in our Cricklewood Club offering a 30-hour contract. This includes evening and weekend shifts and you must be fully flexible and available to work on any given day.
The Role You’ll Play
As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA.
Hit the Jackpot with Our Benefits
- Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
- Thrive App – for your mental wellbeing approved by the NHS
- Buzz Brights Apprenticeships
- Buzz Brilliance Awards – Employee Recognition Scheme
- Buzz Learning, our digital learning platform with access to 100s of online courses
- In-house Training – Fire safety, Food safety 1 & 2, COSHH and more
- Access to Trained Mental Health Advocates for advice on your mental wellbeing
- 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)
- Buy Holidays Salary Sacrifice Scheme – opportunity to buy an extra week’s holiday (if eligible)
- Staff discount 50% off bingo tickets, food & soft drinks
- Refer a Friend Scheme
- Life Assurance
- Pension Scheme
Your Responsibilities as Part of Our Team
- Build rapport and relationships with Customers
- Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard
- Support with other duties as requested by the line manager
- Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live
The Winning Combination We’re Looking For
- Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment
- Outstanding communication skills that can be adapted to different situations when necessary
- Experience of handling cash and basic numeracy knowledge
- You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards
Applicants must be 18+
Customer Assistant - Cashier employer: Bada Bingo
Contact Detail:
Bada Bingo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Cashier
✨Tip Number 1
Showcase your people skills! When you get the chance to speak with us, highlight your experience in building rapport with customers. Share specific examples of how you've gone above and beyond to provide exceptional service.
✨Tip Number 2
Be prepared to discuss your cash handling experience. We value candidates who can demonstrate their ability to manage transactions accurately and efficiently, so think of instances where you've successfully handled cash in previous roles.
✨Tip Number 3
Flexibility is key! Make sure to express your willingness to work evenings and weekends during your conversations with us. This shows that you're ready to meet the demands of the role and fit into our team seamlessly.
✨Tip Number 4
Familiarise yourself with our company values and policies. Understanding our commitment to creating a safer gambling environment will help you align your responses with what we stand for, making you a more attractive candidate.
We think you need these skills to ace Customer Assistant - Cashier
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your cash handling experience and customer service skills. Use specific examples from previous roles to demonstrate how you've gone above and beyond for customers.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you believe you would be a great fit as a Customer Assistant and how your values align with their focus on exceptional service.
Showcase Flexibility: Since the role requires flexibility in working hours, mention your availability clearly in your application. Highlight any previous experiences where you adapted to changing schedules or tasks.
Prepare for Potential Questions: Think about common interview questions related to customer service and cash handling. Prepare answers that reflect your experience and how you handle challenging situations with customers.
How to prepare for a job interview at Bada Bingo
✨Show Your People Skills
As a Customer Assistant, your ability to connect with customers is crucial. Be prepared to share examples of how you've built rapport in previous roles, especially in face-to-face situations.
✨Demonstrate Cash Handling Experience
Since cash handling is a key part of the role, be ready to discuss your experience with managing cash transactions. Highlight any specific systems or processes you are familiar with to show your competence.
✨Emphasise Flexibility
The job requires flexibility in working hours, including evenings and weekends. Make sure to express your willingness to adapt to various shifts and tasks, showcasing your commitment to the role.
✨Understand the Company Culture
Research the company’s values and culture before the interview. Being able to articulate how your personal values align with theirs will demonstrate that you are a good fit for their team.
