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- Tasks: As an EUC Engineer, you'll maintain and upgrade desktop systems while providing top-notch tech support.
- Company: Join CGI, a leading IT consulting firm recognised as one of the best places to work.
- Benefits: Enjoy competitive pay, private healthcare, a pension scheme, and a supportive team culture.
- Why this job: Be part of a digital revolution that improves lives and fosters your career growth in a friendly environment.
- Qualifications: You need experience in desktop support, strong OS knowledge, and excellent problem-solving skills.
- Other info: This role requires on-site presence in Milton Keynes five days a week.
The predicted salary is between 28800 - 43200 £ per year.
If it takes seriously complex IT systems to keep your organisational skills challenged, and you’ve never encountered a network you didn’t want to improve, there’s a digital revolution brewing in the UK that could use your talents. From public service transformation to cutting-edge commercial projects, our work has a wide reach, helping make the everyday easier, for everyone.
When you start your CGI story, not only will you be improving people’s lives, you can be sure we’ll do the same for you. Our friendly team will keep you inspired and will support you to do what you do best, better.
Due to the nature of the role you will be required to attend our Milton Keynes site 5 days a week and have willingness to travel when required.
Your future duties and responsibilities
As an EUC Engineer, you will play a crucial role in ensuring the stability and efficiency of our client’s desktop computing environment. You will be responsible for maintaining, troubleshooting, and upgrading desktop hardware and peripherals. This role requires a customer-focused mindset, strong technical skills, and the ability to work independently.
Key Responsibilities:
- Manage walk up Tech Bar service
- Perform hardware installations, upgrades, and maintenance of desktops, laptops, and peripherals.
- Diagnose and resolve hardware-related issues, providing prompt and effective technical support to end-users.
- Meeting room and AV support
- Collaborate with the client’s IT team to ensure seamless integration of hardware solutions.
- Monitor and manage inventory of desktop hardware components and accessories.
- Stay updated on industry trends and emerging technologies to recommend hardware improvements.
Required Qualifications To Be Successful In This Role
- Proven experience in desktop hardware support and maintenance.
- Strong knowledge of operating systems, including Windows and macOS.
- Familiarity with virtualization technologies and endpoint security.
- Excellent troubleshooting and problem-solving skills.
- Exceptional customer service and communication abilities.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because you are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
EUC Engineer - Milton Keynes employer: CGI
Contact Detail:
CGI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EUC Engineer - Milton Keynes
✨Tip Number 1
Familiarise yourself with the latest desktop hardware and software trends. Being knowledgeable about current technologies will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of CGI, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Prepare to discuss specific troubleshooting scenarios you've encountered in previous roles. Highlighting your problem-solving skills with real examples can set you apart from other candidates.
✨Tip Number 4
Showcase your customer service skills during any interactions with the recruitment team. Since the role requires a customer-focused mindset, demonstrating your ability to communicate effectively will be crucial.
We think you need these skills to ace EUC Engineer - Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in desktop hardware support and maintenance. Emphasise your knowledge of operating systems like Windows and macOS, as well as any familiarity with virtualization technologies.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the EUC Engineer role at CGI. Mention specific projects or experiences that demonstrate your troubleshooting skills and customer service abilities, aligning them with the responsibilities outlined in the job description.
Showcase Technical Skills: Clearly list your technical skills related to desktop computing environments, including any certifications or training you've completed. Highlight your problem-solving capabilities and how they have positively impacted previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally. A polished application reflects your attention to detail.
How to prepare for a job interview at CGI
✨Know Your Tech
Make sure you brush up on your knowledge of desktop hardware, operating systems like Windows and macOS, and any relevant virtualization technologies. Being able to discuss these confidently will show that you're well-prepared for the role.
✨Customer Service Mindset
Since this role requires a strong customer-focused approach, think of examples from your past experiences where you've provided excellent support. Be ready to share how you handled difficult situations or resolved issues for users.
✨Show Your Problem-Solving Skills
Prepare to discuss specific troubleshooting scenarios you've encountered. Highlight your thought process and the steps you took to diagnose and resolve hardware-related issues effectively.
✨Stay Updated on Trends
Research current trends in desktop computing and emerging technologies. Being able to suggest potential improvements or innovations during your interview will demonstrate your proactive attitude and commitment to the field.
