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- Tasks: Support contracts in offshore and shipping industries, ensuring quality and safety.
- Company: Join a rapidly expanding company in the oil and gas sector with global contracts.
- Benefits: Enjoy a permanent role with opportunities for growth and development.
- Why this job: Be part of a dynamic team making a real impact in the industry.
- Qualifications: Experience in a similar role and technical knowledge of cranes required.
- Other info: Apply now for a confidential chat about your career move!
The predicted salary is between 36000 - 60000 £ per year.
Our client works in the offshore, ports and shipping and oil and gas industry and is looking for a Contract Support Engineer to work within their Project Engineering team. As part of the Contract Support Engineer position, you will work on your own designated contract providing support, technical assistance, maintenance schedules, organising repairs, rectifying payment issues, crewing problems and asset assurance.
The company supports the oil and gas industry and after winning new contracts globally, they are looking to expand massively over the next 12 months. A new permanent opportunity has arisen for a Contract Support Engineer to work within their Project Engineering team. This role will be office-based and you will be tasked with managing a cranes and lifting client contract, ensuring all aspects of this contract are delivered from a quality, timescale, health and safety and maintenance point of view.
Other duties and responsibilities will include:
- Act as the Clients representative in ensuring any wider departments deliver as per contractual commitments.
- Minimise any maintenance backlog and ensure that any Safety Critical Maintenance backlog is immediately identified to the Client and internally to the responsible person, where applicable in business line.
- Provide first line technical support and coordinate any client requirements including breakdowns.
- Responsible for the delivery of the Contracted Services to the Client including Safety, Quality, Core Personnel and equipment provision, Maintenance and Project Delivery.
- Deliver all aspects of client account, including but not limited to: mobilisations, demobilisations, aged debt, equipment requirements, sales enquiries, client meetings, planning & coordination, technical support.
- Responsible for delivering plans in place to support client Integrated Asset Planning and support capability.
- Manage the maintenance, crewing and of offshore assets.
To be successful for this position you will have previous experience in a similar role and a good technical knowledge of cranes. Communicating clear standards for performance is key. You will have a proven track record of client management and have a high emphasis on customer service. You may have come from a Project Engineer or an Account Management background, acting as a client representative/account manager is a key part of this role. Holding a mechanical engineering, electrical engineering or lifting qualification is preferred.
If this position is of interest, apply now for a confidential conversation about your next career move!
Contract Support Engineer employer: Human Engineering Ltd
Contact Detail:
Human Engineering Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Support Engineer
✨Tip Number 1
Familiarise yourself with the specific requirements of the oil and gas industry, especially in relation to cranes and lifting operations. Understanding industry standards and regulations will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the offshore and shipping sectors. Attend industry events or join relevant online forums to connect with potential colleagues or employers who can provide insights into the role and company culture.
✨Tip Number 3
Prepare to discuss your previous experience in client management and how you've successfully handled technical support issues. Be ready to share specific examples that highlight your problem-solving skills and customer service focus.
✨Tip Number 4
Research the company’s recent projects and contracts. Being knowledgeable about their current operations and future plans will show your genuine interest in the role and help you stand out during the interview process.
We think you need these skills to ace Contract Support Engineer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Contract Support Engineer position. Tailor your application to highlight relevant experience in project engineering, client management, and technical support.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles that involved managing contracts, particularly in the offshore, ports, shipping, or oil and gas industries. Mention specific achievements that demonstrate your ability to deliver quality service and manage client relationships.
Showcase Technical Knowledge: Since the role requires a good technical knowledge of cranes, make sure to include any relevant qualifications or experiences related to mechanical or electrical engineering. Discuss any specific projects where you successfully applied this knowledge.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also conveys your enthusiasm for the role. Address how your skills align with the company's goals and your commitment to maintaining high standards in safety and quality.
How to prepare for a job interview at Human Engineering Ltd
✨Understand the Industry
Familiarise yourself with the offshore, ports, shipping, and oil and gas sectors. Knowing the current trends and challenges in these industries will help you demonstrate your interest and knowledge during the interview.
✨Highlight Relevant Experience
Be prepared to discuss your previous roles that relate to contract support or project engineering. Share specific examples of how you've managed contracts, dealt with client issues, or provided technical support to showcase your suitability for the role.
✨Emphasise Communication Skills
Since this role involves acting as a client representative, it's crucial to highlight your communication skills. Prepare to discuss how you've effectively communicated with clients and internal teams to ensure contractual commitments are met.
✨Showcase Problem-Solving Abilities
Prepare examples of how you've tackled maintenance backlogs or resolved technical issues in past roles. Demonstrating your problem-solving skills will reassure the interviewer of your capability to handle the responsibilities of the Contract Support Engineer position.
