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- Tasks: Investigate and resolve technical faults in baggage handling systems at Heathrow.
- Company: Join Vanderlande, a leader in automation and industrial machinery manufacturing.
- Benefits: Enjoy 288 hours of annual leave, Bupa medical cover, and a cycle to work scheme.
- Why this job: Be part of a dynamic team with opportunities for career progression and a focus on innovation.
- Qualifications: Electrical/controls engineering qualification preferred; knowledge of PLCs and problem-solving experience required.
- Other info: Diversity and inclusion are key; all qualified applicants are encouraged to apply.
The predicted salary is between 32000 - 50000 £ per year.
Reports to CST Team Leader
Location: London - Heathrow Airport all terminals
Contract Type: Permanent (42 Hours Per week Shift based role)
Introduction to role:
Working within Heathrow, the Low-Level Controls Engineer will be responsible for the investigation and resolution of complex technical faults in the Low-Level control equipment including analysis of data, improvement and optimisation within the baggage handling system. The engineer will also have a good appreciation of electro-mechanical equipment and the interfaces with the low level.
Role Responsibilities:
- Able to work on complex control related incidents
- Able to interface directly with the duty manager and high level teams during P1/P2 events.
- To be able to fault find communication issues between HLC and LLC components
- To monitor and oversee the provision of 2nd/3rd line support to integrated technologies.
- Seen by the customer as a system expert in specialist technologies and system behaviour
- Able to build and maintain good relationships with our customer and other Heathrow suppliers
- Project and demonstrate to the customer, expertise in our OEM equipment.
- Maintain a customer focus and align with their goals and targets where possible
- Drives self to resolve incidents and fulfil work orders within agreed SLAs
- Accurate and detailed handover of information during incidents, work orders or investigations and between shifts
- To maintain and update as required Specialist OEM Controls - at LHR for Baggage Systems
- To provide specialist support for OEM PLC’s, Safety PLC’s, etc.
- To support and maintain the documentation and software repositories.
Role Qualification And Skills:
- Electrical/controls engineering qualification preferred
- Understanding of the importance of version control
- Knowledge of PLC’s
- Knowledge of fieldbus technology
- Knowledge of drive technologies
- Experience of problem solving in previous roles
- Experience of airport or material handling systems preferred
- Knowledge of Heathrow Baggage systems (Ideal)
What We Offer:
- 288 hours annual leave
- Bupa Medical Cover
- YuLife – Wellbeing membership with fast access to GP appointments, promotion of health and wellbeing along with daily quests to gain Yucoins that can be swapped for shopping vouchers
- A challenging work environment with lots of opportunities of career progression.
- Cycle to work scheme
- Pension with Aviva
- Access to Achievers an award-winning recognition platform that inspires to recognise your coworkers Where points are awarded that can be exchanged for a range of goods and discounts.
Diversity & Inclusion:
Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age marital status or disability status. If you feel there is a barrier that potentially prevents you from applying, we are always happy to discuss or explore, any reasonable adjustments can be made to support your application.
Seniority level: Entry level
Employment type: Full-time
Job function: Information Technology
Industries: Automation Machinery Manufacturing and Industrial Machinery Manufacturing
CST Support Engineer employer: Vanderlande
Contact Detail:
Vanderlande Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CST Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as PLCs and fieldbus technology. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Vanderlande or similar companies. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Prepare to discuss your problem-solving experiences in detail. Think of specific examples where you've successfully resolved technical issues, as this aligns closely with the responsibilities of the CST Support Engineer role.
✨Tip Number 4
Showcase your ability to communicate effectively at various levels. Practice articulating complex technical concepts in simple terms, as this skill is crucial for interfacing with different teams and stakeholders within the organisation.
We think you need these skills to ace CST Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in electrical or controls engineering, particularly any work with PLCs and fieldbus technology. Emphasise your problem-solving skills and any previous experience in airport or material handling systems.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of the job description that resonate with you, such as your attention to detail and ability to communicate technical solutions effectively.
Showcase Relevant Skills: Clearly outline your qualifications and skills that match the job requirements. Highlight your understanding of version control, drive technologies, and any experience with baggage systems, as these are crucial for the CST Support Engineer role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this position.
How to prepare for a job interview at Vanderlande
✨Show Your Technical Expertise
Make sure to highlight your knowledge of PLCs, fieldbus technology, and drive technologies during the interview. Be prepared to discuss specific examples from your past experiences where you successfully resolved technical issues.
✨Demonstrate Attention to Detail
Since the role requires a perfectionist approach, be ready to provide examples of how you've maintained accuracy in your previous work. Discuss any processes or systems you’ve implemented to ensure quality and standards.
✨Communicate Effectively
The ability to communicate at various levels is crucial. Practice explaining complex technical concepts in simple terms, as you may need to interface with both technical teams and management.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific control-related incidents. Prepare by thinking through potential scenarios and how you would approach fault-finding and incident resolution.
