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- Tasks: Support counselling teams with admin tasks and help promote wellbeing in schools.
- Company: Join the Royal Borough of Greenwich, dedicated to enhancing community welfare and education.
- Benefits: Enjoy flexible hours, a supportive team environment, and opportunities for personal growth.
- Why this job: Make a real impact on young people's lives while developing your skills in a dynamic setting.
- Qualifications: Strong admin skills, communication abilities, and a passion for supporting others are essential.
- Other info: Position based in The Woolwich Centre with excellent transport links.
The predicted salary is between 20000 - 28000 £ per year.
We are seeking to recruit an efficient support officer to support the growth of our in-house counselling offer for schools. The role will involve providing 2 days administrative support to the counselling teams and 1 day to the restorative approaches (RA) teams within the Educational Psychology & Wellbeing Service (EP&WS).
The counselling service consists of British Association of Counselling and Psychotherapy (BACP) registered counsellors who offer a traded service to schools and post-16 settings, providing counselling support to children and young people (CYP), parents and school staff. Counsellors offer CYP a safe and supportive environment where, through talking and creative work, they are given the opportunity to be heard and to express their feelings without harm. It helps them to share any worries or problems they may have and to build their confidence, self-esteem and develop resilience.
The RA service offers support to schools in repairing the harm to relationships caused by conflict. Schools are able to buy-in a range of services, including accredited RA training, direct support for individuals following conflict, bespoke advice and guidance on how to use RA as a tool to develop and maintain healthy relationships within a school community and support to develop and implement anti-bullying initiatives.
We are looking for someone with excellent administrative skills who enjoys working in a busy and highly confidential working environment. The ideal postholder will be eager to learn, driven and self-motivated to deliver high quality work for a truly unique and exciting London borough.
You will be based in The Woolwich Centre in the heart of the borough, with excellent transport links including the Elizabeth Line.
If you have the following skills and experience we would like to hear from you:
- Experience of working in a busy office in a business or educational environment, with complex and fast paced demands.
- Highly developed communication and organisational skills.
- Strong IT skills.
- Ability to work to strict deadlines.
- Ability to work in a highly confidential setting.
- The ability to work flexibly as part of an established team or to work using your own initiative.
You should be prepared to travel to schools and other organisations within/outside the Borough.
Safer recruitment: Royal Borough of Greenwich is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Any roles which involve working with children, young people or vulnerable adults, or roles in which the duties will involve access to sensitive information relating to children, young people or vulnerable adults, the Royal Borough will take up references prior to interview.
Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.
High Volume Applications: Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received.
Standard DBS: This role requires a Standard DBS. (This post is exempt from the Rehabilitation of Offenders Act, 1974).
Outreach Counselling Support Assistant employer: Royal Borough Of Greenwich
Contact Detail:
Royal Borough Of Greenwich Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outreach Counselling Support Assistant
✨Tip Number 1
Familiarise yourself with the British Association of Counselling and Psychotherapy (BACP) standards. Understanding their guidelines will not only help you in the role but also show your commitment to the counselling profession during interviews.
✨Tip Number 2
Network with professionals in the educational psychology and wellbeing sector. Attend local workshops or seminars related to counselling and restorative approaches, as this can provide valuable insights and connections that may benefit your application.
✨Tip Number 3
Demonstrate your organisational skills by preparing examples of how you've managed multiple tasks in a busy environment. Be ready to discuss specific situations where you successfully met deadlines while maintaining confidentiality.
✨Tip Number 4
Research the Royal Borough of Greenwich's values and mission. Tailor your discussions and any informal conversations to reflect how your personal values align with theirs, showcasing your enthusiasm for contributing to their community-focused initiatives.
We think you need these skills to ace Outreach Counselling Support Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Outreach Counselling Support Assistant position. Make notes on key skills and experiences that align with the role.
Tailor Your Supporting Statement: In your application, focus on how your skills and experiences meet the specific points outlined in the Person Specification. Use clear examples from your past work or educational experiences to demonstrate your suitability for the role.
Highlight Relevant Experience: Emphasise any previous administrative roles, particularly in busy office environments or educational settings. Mention your ability to handle confidential information and work under pressure, as these are crucial for this position.
Proofread Your Application: Before submitting, carefully proofread your application for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is essential for the role.
How to prepare for a job interview at Royal Borough Of Greenwich
✨Showcase Your Administrative Skills
Since the role requires excellent administrative skills, be prepared to discuss your previous experience in busy office environments. Highlight specific examples where you successfully managed multiple tasks and met tight deadlines.
✨Demonstrate Communication Proficiency
Strong communication skills are essential for this position. During the interview, provide examples of how you've effectively communicated with colleagues, parents, or students in past roles, especially in sensitive situations.
✨Emphasise Confidentiality
Given the highly confidential nature of the work, it's crucial to convey your understanding of confidentiality protocols. Share experiences where you maintained discretion and handled sensitive information responsibly.
✨Express Your Eagerness to Learn
The ideal candidate should be eager to learn and self-motivated. Be sure to express your enthusiasm for professional development and willingness to adapt to new challenges within the counselling and restorative approaches teams.
