Systems Integration Specialist

Marlowe Fire & Security are the fastest growing fire & security business in the UK. From initial design, supply and installation, through to ongoing maintenance and monitoring, we maintain the capability to help prevent, detect and monitor Fire and Security risks for our customers up and down the country. We are currently looking to appoint a new Systems Integration Specialist based out of our Salford offices.

The Integration Systems Specialist will have responsibility for improving the following areas of the business in relation to systems and usage, with a focus on CASH4Windows system, but not limited to it:

• Ensuring the group can meet its corporate objectives through the provision of innovative solutions, focusing on data, system usage, training and effective reporting.
• Focus on optimisation of CASH4Windows across all Fire Division Businesses.
• Focus on training of employees on CASH4Windows across all Fire Division Businesses.
• Assist the Application Development Team, rolling out, training of new systems, processes and reports.
• Writing clear and comprehensive documentation for processes, reports, systems, functions, etc. to support and deliver new systems/technologies, and to support training initiatives.
• Prepare, review and execute mass uploads and changes of data.
• Identify data issues and work with stakeholders to resolve inaccuracies.
• Extraction and presentation of data from the Group's core business systems and analysis of the data to support revised business practices.
• Cleansing of such data to ensure accurate reporting across the business.
• Provide technical support, training and problem analysis for the Group's core business systems, both office and field based.
• Support users across the Group with the implementation of new information systems.
• Support business users in developing detailed training plans and conduct training sessions to improve the usage of the IT systems.
• Communicate information systems plans to business users, encouraging end ownership and adoption of these systems.
• Identify areas of opportunity to reduce paper usage within the business and improve overall productivity.
• Be a visible leader of the Integration, Alignment and Commercial Team.
• Be a major influencer over all of Service Delivery, Integration & IT and the wider company as necessary.
• Be a Subject Matter Expert in the business.
• Always providing competent support and expert advice to stakeholders across the organisation.
• Work with any external third party to help accelerate our drive to deliver consistent and high-quality customer service.
• Monitor and review project performance, alerting the Project Manager/Programme Manager to any potential areas of concern.
• Manage the quality of project documentation, ensuring all project products are produced to the high standards expected by the programme.
• Facilitate the governance process, ensuring questions are raised to the correct governance forums, and decisions are effectively communicated and recorded.

Requirements

Marlowe Fire & Security consider our people our greatest asset. All we ask is that every Team Member take pride in what they do and demonstrate commitment to delivering the highest level of service to both external and internal customers. Therefore, in addition to having all the usual attributes of a great Marlowe Fire & Security employee, such as a positive attitude, excellent communication skills, well-presented and professional at all times, ability to work alone and as part of a team, we are looking for candidates who offer:

• Personality – Energy, Drive and Enthusiasm to succeed.
• Excellent working knowledge of CASH4Windows.
• Knowledge of other CRM packages and accountancy software, for example Sage, Xero, Quick Books.
• Experience in Excel and Office solutions to deliver reporting requirements.
• Advanced Excel Skills and good general Microsoft Office skills.
• A good eye for detail, and attention to detail when performing data analysis.
• Excellent documentation skills, both IT and business process documentation.
• Excellent training skills with the ability to create, design and deliver multi-user classroom sessions.
• Experience of supporting users within a Microsoft Technology environment.
• Clear and confident communicator, effective team player, with the ability to work with end users of varying IT abilities.
• Ability to write queries in SQL, build refreshable and automate reports.
• Review and build functions in databases.
• Knowledge and ability to write in Python, not essential, but desirable.
• Demonstrate initiative and discretion in handling complex, sensitive and/or confidential information.
• Knowledge of CASH4Windows and/or Sage desirable but not absolute.
• Proven track record for improving process efficiencies and solving problems.
• Strong leadership skills with an ability to motivate direct reports.
• Excellent communication skills both written and verbal, and internal personal skills.
• Able to manage time and work under pressure to tight deadlines.
• Able to manage the demands of numerous tasks.
• Able to work on own initiative and within a team environment aligned to our company strategy.
• Respectful to others, customers, colleagues, Managers & Directors alike.
• A full driving licence is essential as there is a requirement to travel to other group locations.

Benefits

At Marlowe Fire & Security we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable.

• Basic Salary – Competitive.
• Vehicle / Vehicle Allowance – subject to candidate preference and location.
• Royal London Pension.
• Life Assurance 4x Salary.
• Paid Holidays plus Bank Holidays.
• Additional Day holiday for each full year of completed service (up to 25 days).
• Additional Birthday Holiday.
• Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals.
• Mental Health & Well-being Scheme.
• Employee Recognition Scheme.
• Development and progression opportunities.
• Free, secure on-site parking.
• Free, on-site gym.

A Little More About Marlowe Fire & Security

We operate nationally, across all industries in both commercial and domestic sectors, delivering a fire and security solution that responds to our customers' particular needs. Our solutions are developed according to the industries we serve, addressing their unique compliance requirements, supporting them in maintaining their sites security and protecting their people. We have the luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry, allowing us to share best-practice, learning & development academies, Human Resource specialists and knowledge for constant improvement across the critical service industry.

Big enough to provide but small enough to care.

Equal Opportunities

We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.

Right to Work

Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.