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For Companies At a Glance
- Tasks: Engage with customers, provide product advice, and create memorable experiences.
- Company: Join Rituals, a luxury brand focused on beauty and wellbeing.
- Benefits: Enjoy training, competitive bonuses, employee discounts, and wellness initiatives.
- Why this job: Be part of a new store opening and grow your career in a vibrant team culture.
- Qualifications: Previous retail or hospitality experience, customer-focused mindset, and strong problem-solving skills.
- Other info: This is a part-time entry-level position in Altrincham.
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
This position is for our brand new store opening in Altrincham, Greater Manchester!
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career. By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
Bring all of you
High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
On Top Of That, You Have
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
All your information will be kept confidential according to EEO guidelines.
Benefits of working at Rituals
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Sales Advisor - Altrincham (8 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Altrincham (8 hours)
✨Tip Number 1
Familiarise yourself with Rituals' product range and brand values. Understanding the products inside out will help you engage customers effectively and demonstrate your passion for the brand.
✨Tip Number 2
Practice your customer interaction skills. Role-playing different scenarios with friends or family can help you feel more confident in engaging with customers and providing a memorable experience.
✨Tip Number 3
Showcase your enthusiasm for beauty and wellness during any interactions. Being genuinely excited about the products will resonate with customers and make them more likely to connect with you.
✨Tip Number 4
Network with current or former employees of Rituals if possible. They can provide valuable insights into the company culture and what it takes to succeed as a Sales Advisor.
We think you need these skills to ace Sales Advisor - Altrincham (8 hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what being a Sales Advisor at Rituals entails. Focus on the key responsibilities and required skills, such as customer engagement and product knowledge.
Tailor Your CV: Highlight relevant experience in retail or hospitality in your CV. Emphasise your customer service skills and any previous roles where you engaged with customers directly.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your ability to create memorable customer experiences. Use specific examples from your past work to demonstrate your skills.
Show Your Personality: In your application, let your personality shine through. Mention your energy, humour, and how you connect with customers, as these traits are essential for the role of a Rituals Advisor.
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Rituals and its products during the interview. Share why you love the brand and how it aligns with your values, as this will demonstrate your genuine interest in becoming a part of their team.
✨Prepare for Customer Interaction Scenarios
Think about potential customer scenarios you might encounter as a Sales Advisor. Be ready to discuss how you would engage with customers, listen to their needs, and provide tailored product recommendations to create memorable experiences.
✨Highlight Your Customer Service Skills
Emphasise your previous experience in retail or hospitality, focusing on your customer service mentality. Share specific examples of how you've successfully resolved customer issues or enhanced their shopping experience in the past.
✨Demonstrate Teamwork and Collaboration
Since you'll be working closely with the Store Manager and Assistant Store Manager, it's important to showcase your ability to work as part of a team. Discuss instances where you've collaborated effectively with colleagues to achieve common goals.
