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- Tasks: Assist customers, process stock, and operate the till in a vibrant retail environment.
- Company: Join The Original Factory Shop, a trusted name since 1969, offering big brands at unbeatable prices.
- Benefits: Enjoy competitive pay, colleague discounts, training, career growth, and more perks!
- Why this job: Be part of a dynamic team focused on delivering excellent customer service and achieving store goals.
- Qualifications: Experience in customer service is a plus; a passion for helping others is essential.
- Other info: Flexible contracts available (8 & 12 hours) to fit your schedule.
We are seeking talented individuals who are excellent in their field of expertise and possess the skills necessary to help us meet future business challenges.
Established in 1969, The Original Factory Shop brings big brands at bargain prices to Britain's local high streets. We source "must buy" quality ranges at unbelievable prices, satisfying our customers with big brands up to 70% off across departments including fashion, beauty, home & more. Our first store in Keighley started the business with high street cut-price labels, which still form part of our range today.
We currently have an exciting opportunity for a Sales Colleague to join our store in Northallerton. We are recruiting Sales Colleagues (8 & 12 hours contracts). As a Sales Colleague, you will deliver a great daily experience to our customers by assisting them, processing and merchandising stock, and operating the till. Whether front-of-store or behind-the-scenes, this role demands a commitment to customer service and the ability to work within a team towards common store goals.
If you have experience in customer service or an understanding of good customer service, we would love to hear from you.
The Original Factory Shop benefits include:
- Competitive salary
- Colleague discount
- In-store training
- Annual leave entitlement
- Career opportunities
- Bonus schemes
- Free life assurance
- Recognition schemes
- And more!
The Original Factory Shop is committed to equal opportunities and welcomes applications from all who meet the essential requirements of the job.
Sales Colleague (Reference: MAY20259029) employer: The Original Factory Shop
Contact Detail:
The Original Factory Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Colleague (Reference: MAY20259029)
✨Tip Number 1
Familiarise yourself with The Original Factory Shop's product range and values. Understanding their commitment to providing big brands at bargain prices will help you connect with the company's mission during your interactions.
✨Tip Number 2
Prepare to showcase your customer service skills in a practical way. Think of examples from your past experiences where you went above and beyond for a customer, as this will demonstrate your commitment to excellent service.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the company culture and what it takes to succeed as a Sales Colleague, which can give you an edge during the selection process.
✨Tip Number 4
Be ready to discuss your teamwork experience. Since the role involves working towards common store goals, highlighting your ability to collaborate effectively with others will be crucial in making a positive impression.
We think you need these skills to ace Sales Colleague (Reference: MAY20259029)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Sales Colleague position. Tailor your application to highlight relevant experience in customer service.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly those related to customer service. Use bullet points for clarity and include any achievements that demonstrate your ability to meet customer needs.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that showcase your customer service skills and your ability to work as part of a team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Original Factory Shop
✨Know the Company
Before your interview, take some time to research The Original Factory Shop. Understand their values, products, and what sets them apart in the retail market. This knowledge will help you tailor your answers and show genuine interest.
✨Highlight Customer Service Skills
As a Sales Colleague, customer service is key. Be prepared to discuss your previous experiences in customer-facing roles. Share specific examples of how you've handled difficult situations or gone above and beyond for customers.
✨Demonstrate Teamwork
This role requires working closely with others. Think of examples where you've successfully collaborated with a team. Emphasise your ability to communicate effectively and support your colleagues to achieve common goals.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, training opportunities, or what a typical day looks like for a Sales Colleague. This shows your enthusiasm and engagement.
