At a Glance
- Tasks: Support Aston Martin & Bentley teams with data insights and customer engagement.
- Company: Join JCT600, a family business with over 75 years of experience in luxury car sales.
- Benefits: Earn £12.21 per hour, enjoy 26-30 days annual leave, and access training programmes.
- Why this job: Be part of a dynamic team that values your voice and fosters personal growth.
- Qualifications: No specific qualifications required; enthusiasm and a passion for customer service are key.
- Other info: Embrace diversity and inclusion in a supportive work environment.
This is a fabulous opportunity to join the elite world of luxury and performance which is synonymous with Aston Martin & Bentley. At JCT600, we don’t just sell cars—we create amazing experiences. And when you’re working with world-class brands like Aston Martin and Bentley, every detail counts.
The Purpose Of Your Role Is To
This role is pivotal in ensuring our Aston Martin and Bentley teams are equipped with the insights, data, and support necessary to generate and convert high-quality sales opportunities while maintaining exceptional customer relationship management standards. You will work closely with Marketing and the Brand Managers to oversee lead generation, opportunity management, and CRM compliance, ensuring alignment with brand and group expectations. While the role also includes support for digital platforms and involvement in events or social media, its primary focus lies in data quality, accurate customer engagement tracking, and CRM utilisation.
Responsible for ensuring all sales and aftersales data is correctly captured, analysed and actioned, to maintain an efficient sales funnel and excellent customer journey. Work cross-functionally with internal teams and brand partners to support demand generation activities and ensure the business meets its lead and margin file criteria.
Your Key Responsibilities Are To
- Personify the Company Values and live the Company Strategy in all aspects of your role.
- Always deliver an outstanding level of customer service.
- Ensure the highest standard of courtesy and integrity when interacting with colleagues, customers and members of the public.
- Actively set out to achieve and exceed departmental objectives.
- Ensure clear, accurate and branded communication with customers through all contact channels.
- Uphold brand and group standards in all CRM and customer-facing systems.
- Maintain an organised and professional working environment.
- Any other duties commensurate with the post.
Why join JCT600 and what is in it for you?
As part of our ambition to be best place to work, we offer:
- £12.21 Per Hour
- A life assurance plan and a company pension subject to T&C’s.
- 26 days annual leave, increasing to 28 days at 5 years’ service and 30 days at 10 years’ service plus bank holidays.
- 26 weeks paid maternity leave and 4 weeks paid paternity leave.
- A range of training and leadership development programmes.
- Colleague referral scheme worth up to £1000 per referral.
- Preferential Service Rates (This includes family and friends)
- Long service reward and Loyalty incentives.
Our Ambition
At JCT600 we don’t want to be the biggest, we just want to be the best. For our colleagues, this means being the best we can be - every day, every week, every month. As a family business, with over 75 years of experience, we go all out to deliver the best customer experience and we do the same for our colleagues. We’re proud to be trusted with our team’s careers and our experience means we know the best ways to help you succeed, no matter what success looks like for you. We think it’s crucial that everyone knows what’s expected and is trusted to deliver it, we believe everyone’s voice matters, and when you bring your values to the table, it makes us stronger. We love to embrace our differences - JCT600 is our home from home.
Together, we aim to be the best every day, creating an experience that sets us apart. In an industry that’s always changing, we’re always pushing ourselves to be better and celebrate each person’s journey along the way.
When you join JCT600, you don’t just join a business, you become part of the JCT600 family - you’re always a name, never a number.
JCT600 provides equal opportunity to all candidates and employees. Integral to our values is our commitment to supporting diversity and inclusion for each and every colleague and all qualified candidates will receive consideration without regard to gender, ethnicity, pregnancy, religion, age, disability status, marital status, sexual orientation, gender identity or expression.
Aston Martin & Bentley Marketing Support employer: JCT600 LTD
Contact Detail:
JCT600 LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aston Martin & Bentley Marketing Support
✨Tip Number 1
Familiarise yourself with the luxury automotive market, particularly Aston Martin and Bentley. Understanding their brand values and customer expectations will help you demonstrate your passion and knowledge during any discussions.
✨Tip Number 2
Network with professionals in the automotive industry, especially those connected to luxury brands. Attend events or join online forums where you can engage with others who share your interests and may provide insights or referrals.
✨Tip Number 3
Showcase your analytical skills by preparing examples of how you've successfully managed data or improved CRM processes in previous roles. This will highlight your ability to contribute to the data quality and customer engagement tracking required for this position.
✨Tip Number 4
Demonstrate your commitment to exceptional customer service by sharing specific instances where you've gone above and beyond for clients. This aligns perfectly with the company's focus on delivering outstanding experiences.
We think you need these skills to ace Aston Martin & Bentley Marketing Support
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of the Marketing Support role at JCT600. Tailor your application to highlight how your skills and experiences align with their needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in marketing support, CRM systems, or customer relationship management. Use specific examples to demonstrate your ability to generate leads and manage data effectively.
Showcase Your Passion for Luxury Brands: Express your enthusiasm for working with luxury brands like Aston Martin and Bentley. Mention any relevant knowledge or experiences that showcase your appreciation for high-quality customer service and brand integrity.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your understanding of JCT600's values and mission. Make sure to convey your commitment to delivering outstanding customer service and your eagerness to contribute to their success.
How to prepare for a job interview at JCT600 LTD
✨Understand the Brand
Before your interview, take some time to research Aston Martin and Bentley. Familiarise yourself with their brand values, recent news, and product offerings. This will show your genuine interest in the role and help you connect your skills to their brand ethos.
✨Showcase Your Customer Service Skills
Given the emphasis on exceptional customer relationship management, be prepared to discuss your previous experiences in customer service. Highlight specific examples where you went above and beyond to ensure customer satisfaction, as this aligns with the company's values.
✨Demonstrate Data Proficiency
Since the role involves managing data quality and CRM systems, be ready to talk about your experience with data analysis and CRM tools. Provide examples of how you've used data to drive decisions or improve processes in past roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle challenges. Think of situations where you had to manage multiple tasks or resolve conflicts, and be ready to explain your thought process and outcomes.