Pensions Projects Administrator

We are seeking a Pensions project administrator to work in our newly created specialist Administration Project Implementations Team. This role is specifically intended to support the operational teams in delivering scheme projects alongside business-as-usual operations. You will be supporting the operational teams in the delivery of technical administration projects but will not have any direct client operational/portfolio responsibilities. This role is designed to help us quickly adapt and deliver administration projects without the need to divert resources from existing day-to-day operations.

The types of projects you may be asked to work on will include, but are not limited to, the following:

• GMP reconciliation projects
• GMP equalisation projects
• Benefit analysis and rectification work
• Insurance transactions
• Individual technical or high priority cases
• Scheme events
• Data work
• Support and cover for the operational teams when necessary

This role can be based in our Leeds, Manchester, Edinburgh, Glasgow, Belfast, Reading, Birmingham, Bristol or Croydon offices with a hybrid workstyle.

What does the role entail?

• Project Support: Assist in the planning, execution, and monitoring of pension administration projects, ensuring they are completed on time and within budget.
• Data Analysis: Perform data analysis and validation to ensure the accuracy and integrity of pension data. Identify and resolve discrepancies under supervision.
• Reporting: Prepare regular project status reports, highlighting key milestones, risks, and issues. Provide recommendations for improvement where necessary.
• Compliance: Ensure all project activities comply with relevant regulations, industry standards, and internal policies. Stay updated on changes in pension legislation and best practices.
• Stakeholder Management: Collaborate with internal and external stakeholders, including clients, team members, and third-party providers, to ensure effective communication and project delivery.
• Process Improvement: Identify opportunities for process improvements and efficiencies within pension administration projects. Implement best practices and innovative solutions to enhance service delivery.
• Documentation: Maintain comprehensive project documentation, including project plans, risk registers, and issue logs. Ensure all documentation is accurate, up-to-date, and easily accessible.
• Training and Support: Provide support to team members and clients on project-related activities and pension administration processes.

What we’re looking for:

• Demonstrable experience of delivering administration services to Defined Benefit pension schemes.
• Strong analytical and problem-solving skills, with a keen eye for detail.
• Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with stakeholders.
• Strong organisational and time management skills, with the ability to manage multiple tasks simultaneously.
• Experience of working in a third-party administration environment.
• Proficiency in MS Office Suite, particularly Excel.
• Willingness to learn and develop in the field of pensions administration.
• Technical pensions and legislative knowledge and understanding would be advantageous.

What you can expect in return:

• A competitive salary and market leading bonus scheme with stretch targets for high performance.
• Study support to help you achieve professional qualifications, with salary increases for exam passes.
• Development and training opportunities to support your career ambitions throughout your time with us.
• A friendly, and supportive team who will help you to deliver your best work.

At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact.