Estates Services Contract Manager (London & Surrey)

Are you ready to lead the way in keeping our communities clean, green, and well looked after? We’re looking for a confident and capable Estate Services Contract Manager to take charge of the day-to-day delivery of key estate services across our Surrey and London regions. You’ll be managing contracts for things like grounds maintenance, cleaning, bulk waste, and caretaking – making sure our neighbourhoods look great and work well for the people who live there.

This isn’t just about keeping the grass cut and the bins empty – it’s about leading a team, working with suppliers, driving performance, and making a real difference to the lives of our residents. If you love variety, thrive on responsibility, and care about creating vibrant, well-maintained communities, we want to hear from you.

What’s in it for you:

• Health cash plans
• 26 days’ annual leave, increasing to 29 after three years, with the opportunity to buy more
• Flexible bank holidays – take them when it suits you
• Car leasing scheme
• Hybrid working – offering you the flexibility to thrive in your role. You’ll have the opportunity to blend the best of both worlds, spending approximately two to three days per week in the office once settled in the role. This is flexible and depends on meeting cycles and board activity. We also offer an optional nine-day fortnight scheme, allowing you to compress your hours if it suits the role.

What you’ll be doing:

• Oversee day-to-day estate services including cleaning, caretaking, tree management, bulk refuse, and grounds maintenance
• Lead and support a team of caretakers and Estate Services Officers
• Monitor contractor performance, making sure we’re delivering top-notch service and value for money
• Build strong partnerships with local authorities and suppliers
• Keep a tight handle on budgets, making sure we stay on track and efficient
• Use data and feedback to improve our services and meet residents’ needs
• Be a visible and approachable leader for your team – encouraging innovation, high performance, and job satisfaction
• Make sure everything we do is safe, compliant, and resident-focused

What we’re looking for:

• Has a strong background in estate services or grounds management
• Knows their stuff when it comes to landscape maintenance, cleaning, trees, and contract delivery
• Holds a relevant horticultural qualification (like NVQ Level 3 or equivalent)
• Has a solid understanding of service charges and budget management
• Is a people-person – great at motivating teams, dealing with contractors, and keeping residents happy
• Is organised, reliable, and always looking for ways to do things better
• Has a ‘can do’ attitude and genuinely cares about the places our residents call home

If specific qualifications are required, please upload them with your application to demonstrate your eligibility. At PA Housing, we believe in respect, integrity, and accountability. Our work is about people – not just properties – and we’re always looking for ways to do better. If that sounds like your kind of place, we’d love to hear from you.

Disclosure and Barring Service: This role requires the successful candidate to complete a basic DBS check. A basic DBS check will show any unspent convictions. Having unspent convictions will not necessarily preclude you from being recruited into the role; if you are potentially the successful candidate, we will complete a risk assessment with you to understand the circumstances around your conviction, how relevant they are to the post you have applied for and what remedial action, if any, have you taken since your conviction. Suitable references will also need to be obtained prior to commencement of employment.